Windows 10: BSOD Windows 10 1703 When creating system image Solved

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  1.    09 Jun 2017 #21

    Hi Axe0

    Will let verifier run for 2 days the funny thing when you mentioned usb drivers i took a look at the device manager.
    Attachment 138673

    my motherboard definitely has asmedia for the usb3 and sata controller so i tried to install the usb driver which always worked in other version of windows 10 but picture below.
    Attachment 138674

    now i am not sure why it will not install the driver and says that.

    Hally
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,600
    Windows 10 Pro
       09 Jun 2017 #22

    According to the specs you have Intel and Asmedia USB ports, though the Intel onces are part of the chipset.
    Any chance your USB devices are connected to the Intel chipset and/or Asmedia USB controller is disabled?
      My ComputersSystem Spec

  3.    09 Jun 2017 #23

    Hi Axe0

    Will check in bios and let you know thanks.


    Hally
      My ComputerSystem Spec

  4.    09 Jun 2017 #24

    Hi Axe0

    Just checked and the asmedia usb 3 controller is enabled in the bios i only have a keyboard and mouse attached on the usb ports at the moment at the back of computer.
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,600
    Windows 10 Pro
       09 Jun 2017 #25

    If the USB ports to which the keyboard and mouse are connected are blue then it is Asmedia, else Intel.
      My ComputersSystem Spec

  6.    09 Jun 2017 #26

    Hi Axe0 there on intel there are only two ports on the back that are not blue.
      My ComputerSystem Spec

  7. axe0's Avatar
    Posts : 13,600
    Windows 10 Pro
       09 Jun 2017 #27

    Asmedia isn't loaded, Intel chipset drivers are so that's fine :)
      My ComputersSystem Spec

  8.    11 Jun 2017 #28

    Hi guys

    Ran verifier for two days now here is the updated logs thanks again.
    Also ran furmark for 20 mins just to check gpu seemed fine temp never went over 87c and no crash.


    Hally
      My ComputerSystem Spec


  9. Posts : 19,877
    windows 10 professional version 1607 build 14393.969 64 bit
       12 Jun 2017 #29

    The last bsod in the logs was 6/9/2017.
    Were there any bsod while using Windows driver verifier?
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,600
    Windows 10 Pro
       12 Jun 2017 #30

    It appears there have been an unexpected shutdown 2 days ago, I don't assume you're aware of it?
    Code:
    Event[4194]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2017-06-10T02:07:30.224
      Event ID: 41
      Task: N/A
      Level: Critical
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-NGQE08I
      Description: 
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
      My ComputersSystem Spec


 
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