BSOD - playing, web browsing

Mistar · 03 Jun 2017

Hello, i have problem with this: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED nvlddmkm.sys
It mostly happens while playing Gta5 its like 100% it will happen one time got this while watching youtube videos, i showing up 1 time a day after that i can play and watch videos all the time without any trouble.
So far to fix this i did memtest with 0 errors, did clean instal of nvidia drivers, updated system, checked my video card in funmark nothing was helping i finally cracked and decided to ask for help and here im.

axe0 · 03 Jun 2017

Remove following programs and revert back the changes they made using a backup, system restore point or a clean install.
It is important to revert back the changes, because it can be a pain in the ass with troubleshooting.

Code:

Start Menu\Programs\Advanced SystemCare	Public:Start Menu\Programs\Advanced SystemCare	Public
Start Menu\Programs\Driver Booster 2	Public:Start Menu\Programs\Driver Booster 2	Public
Start Menu\Programs\IObit Malware Fighter	Public:Start Menu\Programs\IObit Malware Fighter	Public
Start Menu\Programs\IObit Uninstaller	Public:Start Menu\Programs\IObit Uninstaller	Public

Mistar · 03 Jun 2017

Is it necesery ? even if my problem with bsod started before them being instaled, i was using them to try and fix the problem i think i did nothing that could do it even worse simply malware/spyware scans, disc defrags, reg clean (nothing more that ccleaner is doing). I cant restore the system only clean instal of the system is left and i realy want to avoid it.

axe0 · 04 Jun 2017

IObit Malware fighter has been known for copying from Malwarebytes.
IObit uninstaller is a better alternative for.
Driver Booster, you shouldn't use such utilities since you have no control over the drivers whereas the drivers cause lots of problems
Advanced Systemcare is known for causing stability problems, mainly booting problems.

As mentioned, it is important.

i think i did nothing that could do it even worse simply malware/spyware scans, disc defrags, reg clean (nothing more that ccleaner is doing)

As a matter of fact, Ccleaner is one of the safer utilities regarding registry cleaning, although registry editing is something you should only do when you know what you're doing (not what you think you're doing because of the software tells you) or with guidance from a professional. Those tools for registry cleaning are much more powerful then most think, if you don't watch out and know what happens or have a backup you end up with so many issues. There are many posts that explain why you should NOT do anything with the registry, like this post

pcfixkit.com safe? - Windows 8 and Windows 8.1

As a side note, I've seen it happen that IObit software was the lone cause of BSODs, removal and reversing back changes was the solution.

Mistar · 04 Jun 2017

As i said before bsod was happening before i instaled them malwarefighter was instaled yesterday did scan and deleted it, driver booster got it just to check if i have missing drivers and if yes i would check and download them on my own, systemcare didnt have any problems with it, those programs didnt add any new problems for me and didnt fix any i did have ( bsod ). Now my question is do i need to hunt on my own ? or will i get here small directions where the problem can be ? ( system reinstal is equal to bullet in the head )

axe0 · 04 Jun 2017

Whether the issue happened before or after is irrelevant with such programs, because they can make it much worse.
As a last note, it is a very recommended suggestion for system stability, nothing more.

In regards to drivers, most only need to check with their motherboard manufacturer for driver & BIOS updates besides of the GPU. I do read you only used Driver Booster to check for updates, but even for that you don't need it :)

Regarding the BSODs, there is only 1 dump available whereas there have been multiple different kinds occuring.
Lets hope this suggestion covers a few of them.

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial for the installation part

NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums

Code:

1: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff805`98b40000 fffff805`999bc000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_274d0ab8ee30c459\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Apr 20 01:58:44 2017 (58F7F9B4)
    CheckSum:         00E30451
    ImageSize:        00E7C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Mistar · 04 Jun 2017

I did try that, but will try it again with only drivers and physx, other question, i have intel graphics card on my psu i did disabled it in bios but forgot to uninstal his drivers i did it yesterday and so far i didnt have bsod while playing when i always had it in like 10-30 mins of playing could it be the reason ?

axe0 · 04 Jun 2017

there is only 1 dump available whereas there have been multiple different kinds occuring.

I cannot say if it is the reason.

Mistar · 06 Jun 2017

Ok bsod came back after 2-3 days, well that improvement from every day bsod :), i dont know why but minidumb didnt get created why is that ? event viewer is showing same thing like last time Kernel-Power event id 41

axe0 · 06 Jun 2017

Upload another set of logs, without logs I can guess but can't say if I'm close :)