Windows 10: BSOD - playing, web browsing

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  1.    03 Jun 2017 #1

    BSOD - playing, web browsing


    Hello, i have problem with this: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED nvlddmkm.sys
    It mostly happens while playing Gta5 its like 100% it will happen one time got this while watching youtube videos, i showing up 1 time a day after that i can play and watch videos all the time without any trouble.
    So far to fix this i did memtest with 0 errors, did clean instal of nvidia drivers, updated system, checked my video card in funmark nothing was helping i finally cracked and decided to ask for help and here im.
      My ComputerSystem Spec


  2. Posts : 13,315
    Windows 10 Pro
       03 Jun 2017 #2

    Remove following programs and revert back the changes they made using a backup, system restore point or a clean install.
    It is important to revert back the changes, because it can be a pain in the ass with troubleshooting.
    Code:
    Start Menu\Programs\Advanced SystemCare	Public:Start Menu\Programs\Advanced SystemCare	Public
    Start Menu\Programs\Driver Booster 2	Public:Start Menu\Programs\Driver Booster 2	Public
    Start Menu\Programs\IObit Malware Fighter	Public:Start Menu\Programs\IObit Malware Fighter	Public
    Start Menu\Programs\IObit Uninstaller	Public:Start Menu\Programs\IObit Uninstaller	Public
      My ComputersSystem Spec

  3.    03 Jun 2017 #3

    Is it necesery ? even if my problem with bsod started before them being instaled, i was using them to try and fix the problem i think i did nothing that could do it even worse simply malware/spyware scans, disc defrags, reg clean (nothing more that ccleaner is doing). I cant restore the system only clean instal of the system is left and i realy want to avoid it.
      My ComputerSystem Spec


  4. Posts : 13,315
    Windows 10 Pro
       04 Jun 2017 #4

    IObit Malware fighter has been known for copying from Malwarebytes.
    IObit uninstaller is a better alternative for.
    Driver Booster, you shouldn't use such utilities since you have no control over the drivers whereas the drivers cause lots of problems
    Advanced Systemcare is known for causing stability problems, mainly booting problems.

    As mentioned, it is important.

    i think i did nothing that could do it even worse simply malware/spyware scans, disc defrags, reg clean (nothing more that ccleaner is doing)
    As a matter of fact, Ccleaner is one of the safer utilities regarding registry cleaning, although registry editing is something you should only do when you know what you're doing (not what you think you're doing because of the software tells you) or with guidance from a professional. Those tools for registry cleaning are much more powerful then most think, if you don't watch out and know what happens or have a backup you end up with so many issues. There are many posts that explain why you should NOT do anything with the registry, like this post pcfixkit.com safe? - Windows 8 and Windows 8.1

    As a side note, I've seen it happen that IObit software was the lone cause of BSODs, removal and reversing back changes was the solution.
    Last edited by axe0; 04 Jun 2017 at 05:59.
      My ComputersSystem Spec

  5.    04 Jun 2017 #5

    As i said before bsod was happening before i instaled them malwarefighter was instaled yesterday did scan and deleted it, driver booster got it just to check if i have missing drivers and if yes i would check and download them on my own, systemcare didnt have any problems with it, those programs didnt add any new problems for me and didnt fix any i did have ( bsod ). Now my question is do i need to hunt on my own ? or will i get here small directions where the problem can be ? ( system reinstal is equal to bullet in the head )
      My ComputerSystem Spec


  6. Posts : 13,315
    Windows 10 Pro
       04 Jun 2017 #6

    Whether the issue happened before or after is irrelevant with such programs, because they can make it much worse.
    As a last note, it is a very recommended suggestion for system stability, nothing more.

    In regards to drivers, most only need to check with their motherboard manufacturer for driver & BIOS updates besides of the GPU. I do read you only used Driver Booster to check for updates, but even for that you don't need it

    Regarding the BSODs, there is only 1 dump available whereas there have been multiple different kinds occuring.
    Lets hope this suggestion covers a few of them.


    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial for the installation part NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums

    Code:
    1: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff805`98b40000 fffff805`999bc000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_274d0ab8ee30c459\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Apr 20 01:58:44 2017 (58F7F9B4)
        CheckSum:         00E30451
        ImageSize:        00E7C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  7.    04 Jun 2017 #7

    I did try that, but will try it again with only drivers and physx, other question, i have intel graphics card on my psu i did disabled it in bios but forgot to uninstal his drivers i did it yesterday and so far i didnt have bsod while playing when i always had it in like 10-30 mins of playing could it be the reason ?
      My ComputerSystem Spec


  • Posts : 13,315
    Windows 10 Pro
       04 Jun 2017 #8

    there is only 1 dump available whereas there have been multiple different kinds occuring.
    I cannot say if it is the reason.
      My ComputersSystem Spec

  •    06 Jun 2017 #9

    Ok bsod came back after 2-3 days, well that improvement from every day bsod , i dont know why but minidumb didnt get created why is that ? event viewer is showing same thing like last time Kernel-Power event id 41
      My ComputerSystem Spec


  • Posts : 13,315
    Windows 10 Pro
       06 Jun 2017 #10

    Upload another set of logs, without logs I can guess but can't say if I'm close
      My ComputersSystem Spec


  •  
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