Windows 10: Diagnosing BSOD that only occurs while playing crysis 3 Solved

  1.    01 Jun 2017 #1

    Diagnosing BSOD that only occurs while playing crysis 3


    The error read - Session "EventLog-AirSpaceChannel" stopped due to the following error: 0xC0000188



    Before anyone asks: Yes, my CPU overclock is stable. I ran intel's extreme tuning utility for 6+ hrs (temps rarely go above 73c for xtu) along with IntelBurnTest and everything passed.

    Can someone please enlighten me?
    Last edited by Elucidate; 02 Jun 2017 at 02:05.
      My ComputerSystem Spec


  2. Posts : 3,286
    64bit Win 10 Pro ver 1709 Build 16299.371 and W10 Insider Builds 17134.1 and 17643
       02 Jun 2017 #2

    Hello Elucidate and welcome to TenForums

    There are two crash dumps and both show that the write process to the level 0 cache of the CPU failed. This is often because of corruption or misconfiguration somewhere and maybe this only happens when playing the game. I think if it was the CPU or other hardware you would experience this crash much more often.

    Code:
    Error Type    : Cache error
    Operation     : Generic
    
    Error         : DCACHEL0_WR_ERR (Proc 0 Bank 1)
    Does this still happen if you remove all overclocking programs like MSI Afterburner? Such programs are known to cause BSOD and overclocking can easily give rise to these cache errors.
      My ComputersSystem Spec

  3.    02 Jun 2017 #3

    Thanks for the quick response.

    I should note that there's no overclocks present on the GPU. I only use MSI afterburner to apply a fan curve. I'll run crysis3 tonight without MSI afterburner and I'll report back with my findings.
      My ComputerSystem Spec

  4.    02 Jun 2017 #4

    Unfortunately it's still an ongoing issue after uninstalling afterburner. As I stated earlier: it only occurs whilst playing crysis3 (I have hundreds of titles on steam/origin combined and nothing of this sort ever happened when playing other titles).

    My only solution is to ask EA for a refund since I still qualify.

    I'll mark this as solved then.

    Cheers.
      My ComputerSystem Spec


 

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