Windows 10: BSOD happens randomly, error 0x00000133 hal.dll + ntoskrnl.exe

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  1. axe0's Avatar
    Posts : 13,602
    Windows 10 Pro
       01 Jun 2017 #21

    Could you please upload a kernel dump (C:\Windows\Memory.dmp) to a 3rd party uploader (dropbox, onedrive, google drive) and post a share link in your next reply. This time only.
      My ComputersSystem Spec

  2.   My ComputerSystem Spec

  3. axe0's Avatar
    Posts : 13,602
    Windows 10 Pro
       01 Jun 2017 #23

    There appear to be 2 crashes, different drivers but both related to AMD.

    Please remove AMD Quick Stream.

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from Lenovo. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial for the installation part AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums

    Code:
    1: kd> lmvm appexDrv
    Browse full module list
    start             end                 module name
    fffff80e`fd960000 fffff80e`fd9ab000   appexDrv T (no symbols)           
        Loaded symbol image file: appexDrv.sys
        Image path: \SystemRoot\system32\DRIVERS\appexDrv.sys
        Image name: appexDrv.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed Mar 25 21:41:52 2015 (55131D90)
        CheckSum:         00043B1A
        ImageSize:        0004B000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    
    
    1: kd> lmvm atikmdag
    Browse full module list
    start             end                 module name
    fffff803`847c0000 fffff803`85cc7000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Jun 23 03:34:51 2015 (5588B7BB)
        CheckSum:         014A1E54
        ImageSize:        01507000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec

  4.    01 Jun 2017 #24

    Thank you very much! I'll do everything you said and I hope it will help.
    P.C.
    I'm not fan of piracy. I use Linux as my primary OS where is everything I need open source; Windows very rarely. Only when I need Visual Studio because there is no good alternative for Linux by now.

    Again, sorry for bothering you and than you for your time! :)
      My ComputerSystem Spec

  5.    03 Jun 2017 #25

    I did everything like you said, but the same error occurs..
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,602
    Windows 10 Pro
       03 Jun 2017 #26

    Follow the BSOD - Posting Instructions - Windows 10 Forums when you want to post about another crash. Without dumps we can rarely provide proper suggestions.
      My ComputersSystem Spec

  7.    03 Jun 2017 #27

    Here it is
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,602
    Windows 10 Pro
       03 Jun 2017 #28

    Could you check Lenovo for BIOS updates :)
      My ComputersSystem Spec

  9. Ztruker's Avatar
    Posts : 6,229
    Windows 10 Pro X64 17134.191
       03 Jun 2017 #29

    He has V3.0 which is the latest on the Lenovo site for this computer.
      My ComputersSystem Spec

  10. axe0's Avatar
    Posts : 13,602
    Windows 10 Pro
       03 Jun 2017 #30

    Alright, lets see if upgrading to the newest Windows version helps :)
    Upgrade to Windows 10 Windows 10 Installation Upgrade Tutorials
      My ComputersSystem Spec


 
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