BSOD ntoskrnl.exe

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  1. radji
    Posts : 61
    Windows 10 Home
    Thread Starter
       New #31

    Well, spit. Everything was running fine until this evening. BSOD while the machine sat idle. I will run driver verifier over the weekend and post its results.
      My Computer
    Quote Quote

  3. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #32

    There was 1 BSOD mini dump and when debugged it displayed FAULTY_HARDWARE_CORRUPTED_PAGE (12b)This bugcheck indicates that a single bit error was found in this page. This is a hardware memory error.

    Bugchecks have been:
    12B
    1A
    D1
    109

    1) post a kernal memory dump into the thread:
    C:\Windows\MEMORY.DMPUse file explorer > this PC > local C: drive > right upper corner search enter the above to find results.

    2) There was a memtest86+ version 5.01 performed 6 months ago for 8 passes.
    Please perform a repeat Memtest86+ version 5.01 for 8 or more passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    Memtest86+ - Advanced Memory Diagnostic Tool
    It sometimes takes passes into the 20's to find malfunctioning RAM.
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM to different good from bad RAM.
    When Memtest86+ version 5.01 has completed 8 or more passes please use a camera or smart phone camera to take a picture and post an image into the thread.

    3) Please complete the Memtest86+ version 5.01 testing before using Windows driver verifer.


    Listed as problem device:
    Integrated Webcam USB\VID_1BCF&PID_2B8C&MI_00\6&33CC1E40&0&0000 This device is disabled.


    Code:
    11/26/2017 8:21 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 109
P2: a3a025e05308b55d
P3: 0
P4: b2a22dff6ee1c1b7
P5: 101
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\112617-9578-01.dmp
\\?\C:\WINDOWS\TEMP\WER-29406-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9914.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9925.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9945.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_109_f9f79b83c0dcde8a80c7697d75bb4c87af5d_00000000_cab_302ca4ac

Analysis symbol: 
Rechecking for solution: 0
Report Id: 032398d9-b206-4458-9132-855df0ec606e
Report Status: 2049
Hashed bucket:11/26/2017 8:21 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 109
P2: a3a025e05308b55d
P3: 0
P4: b2a22dff6ee1c1b7
P5: 101
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\112617-9578-01.dmp
\\?\C:\WINDOWS\TEMP\WER-29406-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9914.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9925.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9945.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_109_f9f79b83c0dcde8a80c7697d75bb4c87af5d_00000000_03d49942

Analysis symbol: 
Rechecking for solution: 0
Report Id: 032398d9-b206-4458-9132-855df0ec606e
Report Status: 4
Hashed bucket:12/8/2017 9:55 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 12b
P2: ffffffffc00002c4
P3: c19
P4: 441b620
P5: ffffce8142e61000
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\120817-8937-01.dmp
\\?\C:\WINDOWS\TEMP\WER-16906-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECC.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECD.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4EDE.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_12b_5f66a2f2945e1e58769624e0b985318571656234_00000000_cab_09c850a0

Analysis symbol: 
Rechecking for solution: 0
Report Id: 79a9ef89-16d8-4d7a-a12f-0c35c4cf07ae
Report Status: 2049
Hashed bucket:12/8/2017 9:55 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 12b
P2: ffffffffc00002c4
P3: c19
P4: 441b620
P5: ffffce8142e61000
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\120817-8937-01.dmp
\\?\C:\WINDOWS\TEMP\WER-16906-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECC.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECD.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4EDE.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_12b_5f66a2f2945e1e58769624e0b985318571656234_00000000_03144edb

Analysis symbol: 
Rechecking for solution: 0
Report Id: 79a9ef89-16d8-4d7a-a12f-0c35c4cf07ae
Report Status: 4
Hashed bucket:11/29/2017 4:28 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 1a
P2: 41792
P3: ffff820075b6a810
P4: 1004100000
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\112817-10406-01.dmp
\\?\C:\WINDOWS\TEMP\WER-17953-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER52F2.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5311.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5312.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1a_28bb12d14f4cb09d7fdcb026b97682b04631a79b_00000000_cab_189853ec

Analysis symbol: 
Rechecking for solution: 0
Report Id: a30c46bf-8f53-4a57-aee0-86c3bb188266
Report Status: 2049
Hashed bucket:11/29/2017 4:28 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 1a
P2: 41792
P3: ffff820075b6a810
P4: 1004100000
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\112817-10406-01.dmp
\\?\C:\WINDOWS\TEMP\WER-17953-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER52F2.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5311.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5312.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a_28bb12d14f4cb09d7fdcb026b97682b04631a79b_00000000_03145311

Analysis symbol: 
Rechecking for solution: 0
Report Id: a30c46bf-8f53-4a57-aee0-86c3bb188266
Report Status: 4
Hashed bucket:11/27/2017 1:51 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: d1
P2: 1004100000
P3: 2
P4: 8
P5: 1004100000
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\112617-9546-01.dmp
\\?\C:\WINDOWS\TEMP\WER-56890-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF8F6.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF934.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF955.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_d1_dec65273eab5c728ee385fba6d83ab8a15596f4_00000000_cab_29acf9f0

Analysis symbol: 
Rechecking for solution: 0
Report Id: 5a88f006-4916-44e9-bef9-11ea06f79b97
Report Status: 2049
Hashed bucket:11/27/2017 1:51 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: d1
P2: 1004100000
P3: 2
P4: 8
P5: 1004100000
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\112617-9546-01.dmp
\\?\C:\WINDOWS\TEMP\WER-56890-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF8F6.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF934.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF955.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_d1_dec65273eab5c728ee385fba6d83ab8a15596f4_00000000_03e0f954

Analysis symbol: 
Rechecking for solution: 0
Report Id: 5a88f006-4916-44e9-bef9-11ea06f79b97
Report Status: 4
Hashed bucket:
      My Computer
    Quote Quote

  4. radji
    Posts : 61
    Windows 10 Home
    Thread Starter
       New #33

    zbook said:
    There was 1 BSOD mini dump and when debugged it displayed FAULTY_HARDWARE_CORRUPTED_PAGE (12b)This bugcheck indicates that a single bit error was found in this page. This is a hardware memory error.

    1) post a kernal memory dump into the thread:
    C:\Windows\MEMORY.DMP Use file explorer > this PC > local C: drive > right upper corner search enter the above to find results.

    2) There was a memtest86+ version 5.01 performed 6 months ago for 8 passes.
    Please perform a repeat Memtest86+ version 5.01 for 8 or more passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    Memtest86+ - Advanced Memory Diagnostic Tool
    It sometimes takes passes into the 20's to find malfunctioning RAM.
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM to different good from bad RAM.
    When Memtest86+ version 5.01 has completed 8 or more passes please use a camera or smart phone camera to take a picture and post an image into the thread.

    3) Please complete the Memtest86+ version 5.01 testing before using Windows driver verifer.


    Listed as problem device:
    Integrated Webcam USB\VID_1BCF&PID_2B8C&MI_00\6&33CC1E40&0&0000 This device is disabled.
    Had another BSOD tonight as well. The webcam was disabled by Kaspersky for "security reasons", whatever that message meant. An online instructions guide stepped me thru re enabling it. I have the memory.dmp file but its 1.39GB, so the forum won't let me upload it. I will run memtest again tomorrow for more than 8 runs.
      My Computer
    Quote Quote

  6. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #34

    There was no definitive misbehaving driver in the debugging.
    The bugchecks were
    12B
    1...7E
    The problem device has disappeared in the logs.
    Can't most files can be posted with one drive or drop box share links?
    That would take a very long time to download.
    We may use Windows driver verifier pending the outcome of the Memtest86+ version 5.01 testing.
    For Memtest86+ version 5.01 when it has completed the test please use a camera or smart phone camera to post an image into the thread.


    Code:
    12/9/2017 10:05 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 1000007e
P2: ffffffffc0000005
P3: fffff806b0aa4a50
P4: fffffa020dcaf5d8
P5: fffffa020dcaee20
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\120917-15765-01.dmp
\\?\C:\WINDOWS\TEMP\WER-65656-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1662.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1663.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1693.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_e6e9b3056b46a44b36cebfdd43b9d395883ac_00000000_cab_19412238

Analysis symbol: 
Rechecking for solution: 0
Report Id: 902214f5-1b0f-4fd4-9a36-7528106e339e
Report Status: 2049
Hashed bucket:12/9/2017 10:05 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 1000007e
P2: ffffffffc0000005
P3: fffff806b0aa4a50
P4: fffffa020dcaf5d8
P5: fffffa020dcaee20
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\120917-15765-01.dmp
\\?\C:\WINDOWS\TEMP\WER-65656-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1662.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1663.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1693.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_e6e9b3056b46a44b36cebfdd43b9d395883ac_00000000_030d1690

Analysis symbol: 
Rechecking for solution: 0
Report Id: 902214f5-1b0f-4fd4-9a36-7528106e339e
Report Status: 4
Hashed bucket:
11/26/2017 8:21 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 109
P2: a3a025e05308b55d
P3: 0
P4: b2a22dff6ee1c1b7
P5: 101
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\112617-9578-01.dmp
\\?\C:\WINDOWS\TEMP\WER-29406-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9914.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9925.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9945.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_109_f9f79b83c0dcde8a80c7697d75bb4c87af5d_00000000_cab_302ca4ac

Analysis symbol: 
Rechecking for solution: 0
Report Id: 032398d9-b206-4458-9132-855df0ec606e
Report Status: 2049
Hashed bucket:
11/26/2017 8:21 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 109
P2: a3a025e05308b55d
P3: 0
P4: b2a22dff6ee1c1b7
P5: 101
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\112617-9578-01.dmp
\\?\C:\WINDOWS\TEMP\WER-29406-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9914.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9925.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9945.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_109_f9f79b83c0dcde8a80c7697d75bb4c87af5d_00000000_03d49942

Analysis symbol: 
Rechecking for solution: 0
Report Id: 032398d9-b206-4458-9132-855df0ec606e
Report Status: 4
Hashed bucket:
12/8/2017 9:55 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 12b
P2: ffffffffc00002c4
P3: c19
P4: 441b620
P5: ffffce8142e61000
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\120817-8937-01.dmp
\\?\C:\WINDOWS\TEMP\WER-16906-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECC.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECD.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4EDE.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_12b_5f66a2f2945e1e58769624e0b985318571656234_00000000_cab_09c850a0

Analysis symbol: 
Rechecking for solution: 0
Report Id: 79a9ef89-16d8-4d7a-a12f-0c35c4cf07ae
Report Status: 2049
Hashed bucket:
12/8/2017 9:55 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 12b
P2: ffffffffc00002c4
P3: c19
P4: 441b620
P5: ffffce8142e61000
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\120817-8937-01.dmp
\\?\C:\WINDOWS\TEMP\WER-16906-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECC.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4ECD.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4EDE.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_12b_5f66a2f2945e1e58769624e0b985318571656234_00000000_03144edb

Analysis symbol: 
Rechecking for solution: 0
Report Id: 79a9ef89-16d8-4d7a-a12f-0c35c4cf07ae
Report Status: 4
Hashed bucket:
11/29/2017 4:28 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 1a
P2: 41792
P3: ffff820075b6a810
P4: 1004100000
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\112817-10406-01.dmp
\\?\C:\WINDOWS\TEMP\WER-17953-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER52F2.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5311.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5312.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1a_28bb12d14f4cb09d7fdcb026b97682b04631a79b_00000000_cab_189853ec

Analysis symbol: 
Rechecking for solution: 0
Report Id: a30c46bf-8f53-4a57-aee0-86c3bb188266
Report Status: 2049
Hashed bucket:
11/29/2017 4:28 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 1a
P2: 41792
P3: ffff820075b6a810
P4: 1004100000
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\112817-10406-01.dmp
\\?\C:\WINDOWS\TEMP\WER-17953-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER52F2.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5311.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5312.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a_28bb12d14f4cb09d7fdcb026b97682b04631a79b_00000000_03145311

Analysis symbol: 
Rechecking for solution: 0
Report Id: a30c46bf-8f53-4a57-aee0-86c3bb188266
Report Status: 4
Hashed bucket:
11/27/2017 1:51 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: d1
P2: 1004100000
P3: 2
P4: 8
P5: 1004100000
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\112617-9546-01.dmp
\\?\C:\WINDOWS\TEMP\WER-56890-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF8F6.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF934.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF955.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_d1_dec65273eab5c728ee385fba6d83ab8a15596f4_00000000_cab_29acf9f0

Analysis symbol: 
Rechecking for solution: 0
Report Id: 5a88f006-4916-44e9-bef9-11ea06f79b97
Report Status: 2049
Hashed bucket:
11/27/2017 1:51 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: d1
P2: 1004100000
P3: 2
P4: 8
P5: 1004100000
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\112617-9546-01.dmp
\\?\C:\WINDOWS\TEMP\WER-56890-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF8F6.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF934.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF955.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_d1_dec65273eab5c728ee385fba6d83ab8a15596f4_00000000_03e0f954

Analysis symbol: 
Rechecking for solution: 0
Report Id: 5a88f006-4916-44e9-bef9-11ea06f79b97
Report Status: 4
Hashed bucket:
      My Computer
    Quote Quote

  7. radji
    Posts : 61
    Windows 10 Home
    Thread Starter
       New #35

    zbook said:
    There was no definitive misbehaving driver in the debugging.
    The bugchecks were
    12B
    1...7E
    The problem device has disappeared in the logs.
    Can't most files can be posted with one drive or drop box share links?
    That would take a very long time to download.
    We may use Windows driver verifier pending the outcome of the Memtest86+ version 5.01 testing.
    For Memtest86+ version 5.01 when it has completed the test please use a camera or smart phone camera to post an image into the thread.
    Here is the link to download memory.dmp: Memory.dmp - Microsoft OneDrive.
      My Computer
    Quote Quote

  8. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #36

    The memory dump when debugged displayed 1 misbehaving hardware driver:
    igdkmd64.sys
    igdkmd64.sys Mon Aug 14 01:13:46 2017 (59913F9A)

    1) Download the Intel graphics driver from the Dell website to the desktop
    Support for Alienware 17 R3 | Drivers & downloads | Dell US

    2) Turn off wireless using hardware off if available
    3) Disconnect Ethernet
    4) Using device manager uninstall igdkmd64.sys Intel graphics driver
    5) Reinstall Intel graphics driver
    6) Reboot
    7) Reconnect wireless or Ethernet
    8) Perform Windows updates
    9) Use the Dell diagnostics to test the graphics driver
    10) If there is no BSOD with the Dell diagnostics > increase the stress test using FurMark.
    Aim for 1 hour testing.
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials: FurMark - GPU Stress Test Performance Maintenance Tutorials
    11) Monitor for freezing, temperature changes, and display artifacts and abort testing as needed.
    12) Record test duration and maximum temperature.
    13) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 General Tips Tutorials
    14) Post a new zip into the thread when all tests have completed or if there is an BSOD.
    BSOD - Posting Instructions - Windows 10 Forums


    Code:
    Name    Intel(R) HD Graphics 530PNP Device ID    PCI\VEN_8086&DEV_191B&SUBSYS_07081028&REV_06\3&11583659&0&10Adapter Type    Intel(R) HD Graphics Family, Intel Corporation compatibleAdapter Description    Intel(R) HD Graphics 530Adapter RAM    1.00 GB (1,073,741,824 bytes)Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_453d2af85bf95078\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_453d2af85bf95078\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_453d2af85bf95078\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_453d2af85bf95078\igd12umd64.dllDriver Version    22.20.16.4771INF File    oem15.inf (iSKLD_w10_DS section)Color Planes    Not AvailableColor Table Entries    4294967296Resolution    3840 x 2160 x 60 hertzBits/Pixel    32Memory Address    0xDB000000-0xDBFFFFFFMemory Address    0x70000000-0x7FFFFFFFI/O Port    0x0000F000-0x0000F03FThe Nvidia graphics driver was replaced earlier this year.
At thisIRQ Channel    IRQ 4294967292Driver    c:\windows\system32\driverstore\filerepository\igdlh64.inf_amd64_453d2af85bf95078\igdkmd64.sys (22.20.16.4771, 12.25 MB (12,842,984 bytes), 9/8/2017 12:24 AM)
      My Computer
    Quote Quote

  9. radji
    Posts : 61
    Windows 10 Home
    Thread Starter
       New #37

    Ugh. Another BSOD tonight. Always when the system is idle.
      My Computer
    Quote Quote

  10. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #38

    When available please post the results of the recent Memtest86+ version 5.01 testing.


    This needs to be ruled in / ruled out:

    3) A hardware corruption occurred, e.g. failing RAM holding kernel code or data.
      My Computer
    Quote Quote

  12. radji
    Posts : 61
    Windows 10 Home
    Thread Starter
       New #39

    zbook said:
    The memory dump when debugged displayed 1 misbehaving hardware driver:
    igdkmd64.sys
    igdkmd64.sys Mon Aug 14 01:13:46 2017 (59913F9A)

    1) Download the Intel graphics driver from the Dell website to the desktop
    Support for Alienware 17 R3 | Drivers & downloads | Dell US

    2) Turn off wireless using hardware off if available
    3) Disconnect Ethernet
    4) Using device manager uninstall igdkmd64.sys Intel graphics driver
    5) Reinstall Intel graphics driver
    6) Reboot
    7) Reconnect wireless or Ethernet
    8) Perform Windows updates
    9) Use the Dell diagnostics to test the graphics driver
    10) If there is no BSOD with the Dell diagnostics > increase the stress test using FurMark.
    Aim for 1 hour testing.
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials: FurMark - GPU Stress Test Performance Maintenance Tutorials
    11) Monitor for freezing, temperature changes, and display artifacts and abort testing as needed.
    12) Record test duration and maximum temperature.
    13) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 General Tips Tutorials
    14) Post a new zip into the thread when all tests have completed or if there is an BSOD.
    BSOD - Posting Instructions - Windows 10 Forums
    Removed and reinstalled the Intel Graphics Driver. Not a BSOD in two days. I will perform the memtest86+ and fumark test tomorrow (needed my system for finals the past few weeks).
      My Computer
    Quote Quote

  13. radji
    Posts : 61
    Windows 10 Home
    Thread Starter
       New #40

    Here is the results from Memtest 86+
    Attachment 168773
    I only ran it for nine passes. I did not have the time to run it for more than 24 hours.
      My Computer
    Quote Quote

 

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