Windows 10: BSOD ntoskrnl.exe

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  1. Posts : 16,552
    windows 10 professional version 1607 build 14393.969 64 bit
       3 Weeks Ago #61

    The memory dump debugging displayed the Intel graphics driver as the cause of the latest BSOD.

    Please update this driver:
    igdkmd64.sys
    Intel Graphics driver
    Drivers & Software

    igdkmd64.sys Tue Oct 17 20:39:02 2017 (59E6B0B6)
    22.20.16.4836 1/3/2018 3:22 AM

    In the post dated December 10, 2017, post #36 the Intel driver was a cause of a BSOD.
    igdkmd64.sys Mon Aug 14 01:13:46 2017 (59913F9A)



    Updating a driver. - Microsoft Community


    Code:
    Name    Intel(R) HD Graphics 530PNP Device ID    PCI\VEN_8086&DEV_191B&SUBSYS_07081028&REV_06\3&11583659&0&10
    Adapter Type    Intel(R) HD Graphics Family, Intel Corporation compatible
    Adapter Description    Intel(R) HD Graphics 530
    Adapter RAM    1.00 GB (1,073,741,824 bytes)
    Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\ki126025.inf_amd64_639ca90a507a17dd\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki126025.inf_amd64_639ca90a507a17dd\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki126025.inf_amd64_639ca90a507a17dd\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki126025.inf_amd64_639ca90a507a17dd\igd12umd64.dll
    Driver Version    22.20.16.4836
    INF File    oem1.inf (iSKLD_w10_DS section)
    Color Planes    Not Available
    Color Table Entries    4294967296
    Resolution    3840 x 2160 x 60 hertz
    Bits/Pixel    32
    Memory Address    0xDB000000-0xDBFFFFFF
    Memory Address    0x70000000-0x7FFFFFFF
    I/O Port    0x0000F000-0x0000F03F
    IRQ Channel    IRQ 4294967291
    Driver    c:\windows\system32\driverstore\filerepository\ki126025.inf_amd64_639ca90a507a17dd\igdkmd64.sys (22.20.16.4836, 12.80 MB (13,422,528 bytes), 1/3/2018 3:22 AM)
      My ComputerSystem Spec

  2.    3 Weeks Ago #62

    I updated the Intel GPU drivers to the latest from Alienware after the last post. Not sure why it is still bugging. Will have to try the drivers straight from Intel this time.
      My ComputerSystem Spec


 
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