BSOD ntoskrnl.exe Solved

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  1.    01 Sep 2018 #111

    Long story short, I sent my system back to Alienware. They reported to have replaced the mainboard, daughterboard, wireless card and all associated cables. So the only things still original are the LCD screen, keyboard, trackpad, the RAM, the SSD, and HDD.

    Had a BSOD today. Different than all the rest. It referenced fltmgr on the blue screen. I hope my SSD is not going bad. SMART and Samsung Magician state there is nothing wrong with the drive.

    Here is the link to the memory dump: 2018-09-01-1354-MEMORY.DMP - Google Drive

    BSOD ntoskrnl.exe Attached Files
      My ComputerSystem Spec

  2.    30 Sep 2018 #112

    Welp, we can mark this as solved. My SSD definitely went bad.
      My ComputerSystem Spec

  3. ThrashZone's Avatar
    Posts : 4,204
    3-Win-7Prox64 2-Win10Prox64
       30 Sep 2018 #113

    Hi,
    Did you ever get hwinfo free and see what it showed the ssd life as ?
      My ComputersSystem Spec

  4.    30 Sep 2018 #114

    Oh yeah. HWinfo said I had 100% remaining life on my SSD. Might not have been the actual flash memory, though. It may have been the SSD controller going bad.
      My ComputerSystem Spec


  5. Posts : 22,009
    windows 10 professional version 1607 build 14393.969 64 bit
       30 Sep 2018 #115

    Dell was unable to find problems with the SSD.
    There were few problems related to the SSD in the logs.
    There were chkdsk findings that were fixed and restored.
    There were no paging or bad blocks reported in the logs.
    The latest files had a few the IO operation at logical block address Disk 2 was retried.

    Turn off Windows fast startup:

    Turn On or Off Fast Startup in Windows 10 | Windows 10 Tutorials

    Have you replaced the SSD?
    If not then a few tests can be ran.
    If so run the beta log collector and post a new zip into the thread (allow a few days with multiple restarts to generate a sufficient number of log files)
      My ComputerSystem Spec

  6.    30 Sep 2018 #116

    SSD has been replaced. Samsung did a diagnostic and found nothing wrong with the SSD either. So they sent it back. But I still kept getting BSODs so they warranty replaced the drive.
      My ComputerSystem Spec


  7. Posts : 22,009
    windows 10 professional version 1607 build 14393.969 64 bit
       30 Sep 2018 #117

    ok. In a few days post an new beta log collector for troubleshooting.
      My ComputerSystem Spec


 
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