Random BSODs, 0xD1, 0x1E, 0x50, 0x3B


  1. Posts : 6
    Windows 10 Home (64bit)
       #1

    Random BSODs, 0xD1, 0x1E, 0x50, 0x3B


    Crashes don't seem to be attached to anything I'm doing actively
    Zip from DMLC: Attachment 137358
    All drivers I'm aware of are up to date or in line with what MSI recommends for my board, but I'll check more thoroughly while I wait.
    Thread with previous (though quite similar) information, just in case it helps:
    http://www.tomshardware.com/forum/id-3426654/multiple-bsod-errors-possibly-hardware-related.html#19753487


    Thanks in advance

    Edit
    Looked through Event Viewer and noticed CldFlt popping up before 0x3B and 0xD1 and DistributedCOM with the following :
    DCOM got error "1084" attempting to start the service netprofm with arguments "Unavailable" in order to run the server:{A47979D2-C419-11D9-A5B4-001185AD2B89}

    param1 1084
    param2 netprofm
    param3 Unavailable
    param4 {A47979D2-C419-11D9-A5B4-001185AD2B89}
    and
    The server {4AA0A5C4-1B9B-4F2E-99D7-99C6AEC83474} did not register with DCOM within the required timeout.
    param1 {4AA0A5C4-1B9B-4F2E-99D7-99C6AEC83474}
    i have disabled CldFlt, and the event viewer didnt really give me any specifics regarding it.
    Last edited by Astiral; 30 May 2017 at 17:22.
      My Computer


  2. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    BugCheck F7, {4efd97c19f20, 11a4264f3c41, ffffee5bd9b0c3be, 0}


    *** WARNING: Unable to verify timestamp for vrtaucbl.sys
    *** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : portcls.sys ( portcls!CPortPinWavePci::TransferKsIrp+c3 )




    BugCheck 3B, {c0000005, fffff80bff3fabef, ffffcc81cf0693a0, 0}


    Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGPROCESS::UpdateHandleInstance+eb )




    dxgkrnl LDDM Graphics Subsystem c:\windows\system32\drivers\dxgkrnl.sys Kernel Driver Yes Manual Running OK Ignore No Yes






    BugCheck 1E, {ffffffffc0000005, fffff801b001159d, 0, ffffffffffffffff}


    Probably caused by : NETIO.SYS ( NETIO!RtlGetNextExpiredTimerWheelEntry+fd )




    tdx NetIO Legacy TDI Support Driver c:\windows\system32\drivers\tdx.sys Kernel Driver Yes System Running OK Normal No Yes






    There were 3 failed to analyze with the lates debugging software:
    GetContextState failed, 0x8007001E






    portcls.sys ( portcls!CPortPinWavePci::TransferKsIrp+c3 )
    dxgkrnl.sys ( dxgkrnl!DXGPROCESS::UpdateHandleInstance+eb )
    NETIO.SYS ( NETIO!RtlGetNextExpiredTimerWheelEntry+fd )


    tdx NetIO Legacy TDI Suppo NetIO Legacy TDI Suppo Kernel System Running OK TRUE FALSE 4,096 86,016 0 C:\WINDOWS\system32\DRIVERS\tdx.sys
    DXGKrnl LDDM Graphics Subsyste LDDM Graphics Subsyste Kernel Manual Running OK TRUE FALSE 1,470,464 282,624 0 4/24/2029 12:34:26 AM C:\WINDOWS\system32\drivers\dxgkrnl.sys


    Event[1475]:
    Log Name: System
    Source: Microsoft-Windows-Kernel-PnP
    Date: 2017-05-29T15:54:28.129
    Event ID: 225
    Task: N/A
    Level: Warning
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: DESKTOP-UUB0HTT
    Description:
    The application \Device\HarddiskVolume1\Program Files (x86)\Google\Update\1.3.33.5\GoogleCrashHandler.exe with process id 7176 stopped the removal or ejection for the device PCI\VEN_8086&DEV_8C82&SUBSYS_78501462&REV_00\3&11583659&0&FA.




    Event[1476]:
    Log Name: System
    Source: Microsoft-Windows-Kernel-PnP
    Date: 2017-05-29T15:54:28.129
    Event ID: 225
    Task: N/A
    Level: Warning
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: DESKTOP-UUB0HTT
    Description:
    The application \Device\HarddiskVolume1\Program Files (x86)\Google\Update\1.3.33.5\GoogleCrashHandler64.exe with process id 7192 stopped the removal or ejection for the device PCI\VEN_8086&DEV_8C82&SUBSYS_78501462&REV_00\3&11583659&0&FA.






    Event[199]:
    Log Name: System
    Source: Service Control Manager
    Date: 2017-05-21T05:01:38.858
    Event ID: 7000
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-UUB0HTT
    Description:
    The CldFlt service failed to start due to the following error:
    The request is not supported.




    Event[425]:
    Log Name: System
    Source: Microsoft-Windows-Kernel-PnP
    Date: 2017-05-21T19:55:57.624
    Event ID: 219
    Task: N/A
    Level: Warning
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: DESKTOP-UUB0HTT
    Description:
    The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM\{79bfb205-3d9a-11e7-af87-d8cb8abfa802}#0000000000100000.




    Event[565]:
    Log Name: System
    Source: Microsoft-Windows-Kernel-PnP
    Date: 2017-05-23T23:08:01.908
    Event ID: 219
    Task: N/A
    Level: Warning
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: DESKTOP-UUB0HTT
    Description:
    The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM\{79bfb205-3d9a-11e7-af87-d8cb8abfa802}#0000000000100000.




    Event[644]:
    Log Name: System
    Source: Microsoft-Windows-Kernel-Boot
    Date: 2017-05-24T17:30:40.638
    Event ID: 29
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: DESKTOP-UUB0HTT
    Description:
    Windows failed fast startup with error status 0xC00000D4.




    SWD\WPDBUSENUM


    Event[1601]:
    Log Name: System
    Source: Service Control Manager
    Date: 2017-05-29T15:58:09.563
    Event ID: 7001
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-UUB0HTT
    Description:
    The nsi service depends on the nsiproxy service which failed to start because of the following error:
    A device attached to the system is not functioning.






    Event[1602]:
    Log Name: System
    Source: Service Control Manager
    Date: 2017-05-29T15:58:09.563
    Event ID: 7001
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-UUB0HTT
    Description:
    The Dhcp service depends on the nsi service which failed to start because of the following error:
    The dependency service or group failed to start.




    Event[1603]:
    Log Name: System
    Source: Service Control Manager
    Date: 2017-05-29T15:58:09.563
    Event ID: 7001
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-UUB0HTT
    Description:
    The Dnscache service depends on the nsi service which failed to start because of the following error:
    The dependency service or group failed to start.




    Event[1604]:
    Log Name: System
    Source: Service Control Manager
    Date: 2017-05-29T15:58:09.563
    Event ID: 7001
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-UUB0HTT
    Description:
    The Wcmsvc service depends on the nsi service which failed to start because of the following error:
    The dependency service or group failed to start.




    Event[1606]:
    Log Name: System
    Source: Service Control Manager
    Date: 2017-05-29T15:58:09.595
    Event ID: 7001
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-UUB0HTT
    Description:
    The LanmanWorkstation service depends on the nsi service which failed to start because of the following error:
    The dependency service or group failed to start.




    Event[1607]:
    Log Name: System
    Source: Service Control Manager
    Date: 2017-05-29T15:58:09.595
    Event ID: 7001
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-UUB0HTT
    Description:
    The mrxsmb service depends on the rdbss service which failed to start because of the following error:
    A device attached to the system is not functioning.




    Event[1608]:
    Log Name: System
    Source: Service Control Manager
    Date: 2017-05-29T15:58:09.595
    Event ID: 7001
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-UUB0HTT
    Description:
    The mrxsmb20 service depends on the mrxsmb service which failed to start because of the following error:
    The dependency service or group failed to start.




    Event[1609]:
    Log Name: System
    Source: Service Control Manager
    Date: 2017-05-29T15:58:09.595
    Event ID: 7001
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-UUB0HTT
    Description:
    The IKEEXT service depends on the nsi service which failed to start because of the following error:
    The dependency service or group failed to start.




    Event[1610]:
    Log Name: System
    Source: Service Control Manager
    Date: 2017-05-29T15:58:09.595
    Event ID: 7001
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-UUB0HTT
    Description:
    The WinHttpAutoProxySvc service depends on the Dhcp service which failed to start because of the following error:
    The dependency service or group failed to start.




    Event[1611]:
    Log Name: System
    Source: Service Control Manager
    Date: 2017-05-29T15:58:09.595
    Event ID: 7001
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-UUB0HTT
    Description:
    The mrxsmb10 service depends on the mrxsmb service which failed to start because of the following error:
    The dependency service or group failed to start.




    Event[1612]:
    Log Name: System
    Source: Service Control Manager
    Date: 2017-05-29T15:58:09.595
    Event ID: 7001
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: DESKTOP-UUB0HTT
    Description:
    The NlaSvc service depends on the Dhcp service which failed to start because of the following error:
    The dependency service or group failed to start.




    5/23/2017 11:48 AM Application Error Faulting application name: AUDIODG.EXE, version: 10.0.15063.0, time stamp: 0x4247e346
    Faulting module name: audioeng.dll, version: 10.0.15063.0, time stamp: 0x988907dd
    Exception code: 0xc0000096
    Fault offset: 0x000000000000d138
    Faulting process id: 0x1a5c
    Faulting application start time: 0x01d2d365a6147da5
    Faulting application path: C:\WINDOWS\system32\AUDIODG.EXE
    Faulting module path: C:\WINDOWS\system32\audioeng.dll
    Report Id: 9cb524cb-5bcb-4c06-a04c-ea9e0b9bedd5
    Faulting package full name:
    Faulting package-relative application ID:




    5/29/2017 10:59 PM Windows Error Reporting Fault bucket , type 0
    Event Name: WindowsUpdateFailure3
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 10.0.15063.168
    P2: 80248007
    P3: 70AC589F-B6E6-4BC6-8CE0-637658E3FEC0
    P4: Download
    P5: 202
    P6: 0
    P7: 0
    P8: UpdateOrchestrator
    P9: {9482F4B4-E343-43B6-B170-9A65BC822C77}
    P10: 0

    Attached files:

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_10.0.15063.168_d327cf80331718d19ba88a4f 50a9c39c98a93b3_00000000_1d143028

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 4e1d4195-c5d4-41b2-8c03-d525acd151f2
    Report Status: 4
    Hashed bucket:


    Preliminary analysis with Windows Debugger Version 10.0.15063.137 AMD64 provided information about 3 failed system related drivers. There were there minidumps that were not able to be analysed by this version of the debugger.






    Open administrative command prompt and run these commands:


    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan


    Then right click on the top of the administrative command prompt box then left click on edit then select all. Then right click on the top bar of the administrative command prompt box the left click edit then copy. Then paste into the forum.


    Test memory with memtest86+ with 8 or more runs to rule in/out memory problems.

    There were a lot of dependency issues in the event viewer. Are you using a VPN?


    a. Click Start, type services.msc in the Start search box and hit Enter.b. Locate the “Remote Access Connection Manager” service.c. Right-click the service and select “Properties”.d. Click the “Dependencies” tab.Make a note of the dependency services of “Remote Access Connection Manager” and make sure that these services are started and the startup type is set to “Automatic”.

    There was 1 failed fast startup.
    Turn off fast startup:
    Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials
      My Computer


  3. Posts : 6
    Windows 10 Home (64bit)
    Thread Starter
       #3

    I've already run memtest86+ extensively with no errors, and no I'm not using a VPN.
    Changed both what RACM depends on and depends on it to automatic, (Dependant on "Secure Socket Tunneling Protocol Service," and "Routing and Remote Access" depends on it). Fast startup is now off.

    Cmd Copy+Paste:

    Microsoft Windows [Version 10.0.15063](c) 2017 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\WINDOWS\system32>chkdsk /scanThe type of the file system is NTFS.Volume label is SSD.Stage 1: Examining basic file system structure ... 307200 file records processed.File verification completed. 10369 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 366486 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found.Stage 3: Examining security descriptors ...Security descriptor verification completed. 29644 data files processed.CHKDSK is verifying Usn Journal... 38716400 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 116751906 KB total disk space. 73733184 KB in 138265 files. 99268 KB in 29645 indexes. 0 KB in bad sectors. 419702 KB in use by the system. 65536 KB occupied by the log file. 42499752 KB available on disk. 4096 bytes in each allocation unit. 29187976 total allocation units on disk. 10624938 allocation units available on disk.C:\WINDOWS\system32>
      My Computer


  4. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    There were 3 minidump that the latest edition of the Microsoft debugger could not process and produced error code:

    GetContextState failed, 0x8007001E

    Keep your post active for a while longer so if someone else analyzes the minidump with an older edition that is working we will have more information on the other 3 minidumps.

    After the changes that you made if you get any more bsod please post them.

    If you find that you are ever in a situation where there are frequent bsod you can download whocrashed and bluescreenview and immediately process bsod. Then uninstall and reinstall the driver(s). Then you can submit the bsod here to see if there is additional information about the processing of the log files. And if you are in a bind you can usually use clean boot to decrease or eliminate bsod until they are debugged.
      My Computer


  5. Posts : 6
    Windows 10 Home (64bit)
    Thread Starter
       #5

    I believe those dumps just did not compile correctly (which may be indicative of a more serious issue), as others including myself had the same result with them. No crashes since changes, so tentatively resolved, I'll be able to tell for near certain once 48 hours have passed. if anything happens I'll be sure to add it.

    In the meantime, thank you so much for your help :)
      My Computer


  6. Posts : 6
    Windows 10 Home (64bit)
    Thread Starter
       #6

    New BSOD, since it happened I've cleaned up my Registry with WinThruster, though this still poses the possibility of being driver related.

    Attachment 137427
    hopefully, this one isn't messed up.
      My Computer


  7. Posts : 926
    Windows 10 Pro
       #7

    sorry for breaking in here but I was interested and analysed too, here are the results:

    Code:
    0x0000001A:    MEMORY_MANAGEMENT (31.05.2017 06:23:10) [Windows 10] 
     
    CAUSED BY:     ntoskrnl    
                   rzudd.sys [15.10.2015] * Razer Rzudd Engine Driver * => http://www.razersupport.com/index.php?_m=downloads&_a=view 
                   HIDCLASS.SYS [14.08.1991] * Hid Class Library (Windows System File) 
     
    PROCESS:       ntoskrnl.wrong.symbols.exe 
     
    Usual causes:  Device driver, memory, kernel

    1. As u can see the Razer driver is shown in the bsod dump. Try to update or roll back this driver.

    2. Memtest is important because the dump shows that too: MemTest86+ - Test RAM Windows 10 BSOD Tutorials

    3. There are gpu driver errors too. U should update or roll back the AMD gpu driver
    Code:
    2017-05-22T21 00:57.585  Display driver amdkmdap stopped responding and has successfully recovered.: .  
    2017-05-22T21 00:59.186  Display driver amdkmdap stopped responding and has successfully recovered.: .  
    2017-05-24T18 56:01.758  Display driver amdkmdap stopped responding and has successfully recovered.: .  
    2017-05-24T18 56:03.401  Display driver amdkmdap stopped responding and has successfully recovered.: .
      My Computer


  8. Posts : 6
    Windows 10 Home (64bit)
    Thread Starter
       #8

    Figures, Razer's drivers being buggy as usual... I'll rerun my Memtesting while I'm asleep and post results once I wake up/it completes, takes bloody ages.

    my AMD drivers seem to be screwed in general, even after running DDU and installing several different releases of the drivers...
      My Computer


  9. Posts : 6
    Windows 10 Home (64bit)
    Thread Starter
       #9

    9 passes of memtest86+, no errors, AMD drivers updated to 17.5.2 (latest for my card), uninstalled razer synapse and the chroma sdk, reinstalling v2.20.15.1104

    3 new BSOD since last post info from DM Log: Attachment 137574
      My Computer


  10. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    Place the computer in clean boot to reduce the frequency of the bsod until the analysis is completed.

    Event[2923]: Log Name: System Source: Service Control Manager Date: 2017-06-01T01:22:41.616 Event ID: 7026 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-UUB0HTT Description: The following boot-start or system-start driver(s) did not load: damEhStorClass

    Event[2910]: Log Name: System Source: Microsoft-Windows-Kernel-PnP Date: 2017-06-01T01:22:24.666 Event ID: 219 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-UUB0HTT Description: The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM\{79bfb205-3d9a-11e7-af87-d8cb8abfa802}#0000000000100000.

    Event[2869]: Log Name: System Source: Service Control Manager Date: 2017-06-01T01:01:06.273 Event ID: 7026 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-UUB0HTT Description: The following boot-start or system-start driver(s) did not load: damEhStorClass


    Event[2860]: Log Name: System Source: Microsoft-Windows-Kernel-PnP Date: 2017-06-01T01:01:02.490 Event ID: 219 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-UUB0HTT Description: The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM\{79bfb205-3d9a-11e7-af87-d8cb8abfa802}#0000000000100000.


    Event[2807]: Log Name: System Source: Service Control Manager Date: 2017-05-31T22:38:14.008 Event ID: 7026 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-UUB0HTT Description: The following boot-start or system-start driver(s) did not load: damEhStorClass

    Microsoft (R) Windows Debugger Version 10.0.15063.137 AMD64 malfunctioning with GetContextState failed, 0x8007001E


    dam.sys
    DAM Kernel Driver
    Windows Update


    EhStorClass.sys
    Enhanced Storage Cla
    Windows Update

    WUDFRd.sys
    Windows Driver Foundation - User-mode Driver Framework Reflector
    Windows Update
      My Computer


 

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