Windows 10: Random restarts - Kernel Power 41

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  1. Posts : 6
    Windows 10 64-bit
       29 May 2017 #1

    Random restarts - Kernel Power 41


    Hello,
    Since connecting a new ssd drive (samsung evo 850 - installing only games on it - the system is on the second ssd drive) and reformatting my computer from time to time resets. If at the moment of reset, for example, music plays, you hear the sound freeze.I tried to install windows again, I installed all the updates and then the drivers, I changed the power options to high performance - nothing helped. Sometimes the computer works for several days without a problem, then it will reset twice in a row.
      My ComputerSystem Spec

  2.    30 May 2017 #2

    There are many different bugchecks in the dumpfiles.

    The cause for different error codes are usually hardware and lower level problems.

    U should begin with:



    Random restarts - Kernel Power 41 Diagnostic Test Random restarts - Kernel Power 41
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums



    Note   Note
    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.
      My ComputerSystem Spec


  3. Posts : 6
    Windows 10 64-bit
    Thread Starter
       30 May 2017 #3

    I've run the memtest before for about 2 hours - no errors. Yesterday before I wrote this post I had a reset but did not create dmp file. PSU test in occt also did not show any errors
      My ComputerSystem Spec

  4.    30 May 2017 #4

    did u run memtest at least with 8 - 10 passes? This usually takes 24 - 48 hours or more. 2 hours is too short.
      My ComputerSystem Spec


  5. Posts : 6
    Windows 10 64-bit
    Thread Starter
       30 May 2017 #5

    Oh, i thought it was the end but if you say so then i will run it again day after tommorow when i will be in work
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,638
    Windows 10 Pro
       30 May 2017 #6

    This test can run infinitely, the first time I ran it for test it got to over 100+ passes.
      My ComputersSystem Spec


  7. Posts : 6
    Windows 10 64-bit
    Thread Starter
       31 May 2017 #7

    Attachment 137463
    8 passes complete and 0 errors, i saw that I have in bios c-state enabled so I disable it and will see if it will help
      My ComputerSystem Spec

  8.    01 Jun 2017 #8

    please use MemTest86+ V5.01 for this

    ** Memtest86+ V5.01 (27/09/2013)**

    Memtest86+ - Advanced Memory Diagnostic Tool
      My ComputerSystem Spec


  9. Posts : 6
    Windows 10 64-bit
    Thread Starter
       02 Jun 2017 #9

    Attachment 137670
    10 passes - no error
      My ComputerSystem Spec

  10.    07 Jun 2017 #10

    Your RAM "should" be fine then.
    But I think the cause for the BSODs is COMODO. I see its driver files in every BSOD dump.

    Code:
    0x00000050:    PAGE_FAULT_IN_NONPAGED_AREA (25.05.2017 11:10:20) [Windows 10] 
     
    CAUSED BY:     memory_corruption    
                   nvlddmkm.sys [1.05.2017] * nVidia Video drivers * => http://www.nvidia.com/Download/index.aspx  
                   isedrv.sys [29.03.2017]   -> COMODO
                   dump_iaStorA.sys [8.03.2016] * driver created to provide disk access during crash dump file generation (Windows System File)
    
    ====================================================================================================
    
    0x00000139:    KERNEL_SECURITY_CHECK_FAILURE (25.05.2017 05:55:16) [Windows 10] 
     
    CAUSED BY:     ntoskrnl    
     
    PROCESS:       cmdagent.exe  -> COMODO
    
    ====================================================================================================
    
    0x00000133:    DPC_WATCHDOG_VIOLATION (24.05.2017 21:41:42) [Windows 10] 
     
    CAUSED BY:     NETIO.SYS ***** Invalid * Network I/O Subsystem (Windows System File) 
                   inspect.sys [28.03.2017] * COMODO Firewall Pro Firewall Driver * => http://forums.comodo.com/index.php?action=dlattach;topic=17220.0;attach=17692 Requires registration 
                   RfeCo10X64.sys [2.05.2017] 
    
    ====================================================================================================
    
    0x000000C2:    BAD_POOL_CALLER (19.05.2017 17:28:59) [Windows 10] 
     
    CAUSED BY:     FLTMGR.SYS ***** Invalid * Microsoft Filesystem Filter Manager (Windows System File) 
                   cmdguard.sys [28.03.2017] * COMODO Firewall Pro Sandbox Driver * => http://forums.comodo.com/index.php?action=dlattach;topic=17220.0;attach=17692 Requires registration 
     
    PROCESS:       System

    Please remove that completely from your system. Comodo is a bad bad software and does not deserve to be empowered in this world:

      My ComputerSystem Spec


 
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