Windows 10: BSOD when updating driver

  1.    29 May 2017 #1

    BSOD when updating driver


    Hi

    I'm trying to update my drivers and when I try to install the Intel(R) Serial IO Driver my laptop goes to a BSOD with the Stop Code: System Thread Exception Not Handled. What failed: iaioi2ce.sys.

    I had no open applications when this happened. I've tried it numerous times and it always goes to a BSOD when I try to install this specific driver.

    The driver was downloaded from my laptop manufacturer's website.

    Can anyone help me out with this?

    Additional background

    • I tried to manually uninstall MS Office and failed about a year ago. I might have messed something up in the registry when I did this.
    • I have three missing drivers which I can't identify (2 PCI devices and a System DMA Controller)
    • I recently restored my laptop and reinstalled W10 hoping that this would solve the problem. It didn't.

    Acer Aspire E5-511
    Windows 10 (upgraded from 8.1)
    Happy to provide any other info needed

    Many thanks
    Last edited by dking; 29 May 2017 at 07:58.
      My ComputerSystem Spec

  2.    29 May 2017 #2

    Hi,

    I would suggest you update your bios: - Here
      My ComputerSystem Spec


 

Related Threads
I'm usung windows 10 and not able to install USB ASP drivers
As mentioned in the title, I keep getting that BSOD whenever an application tries to use my GTX 980M. Even DMLog collector triggers it. This is when I boot with the integrated gpu. If I boot directly with the 980m, I get weird stuff like in this...
Hello, I have this issue that after updating to Win 10, my bluetooth completely disappeared. There isn't any Bluetooth section on the Device Manager, nothing on the "Install and uninstall programs", nothing on the Apps, nothing when I try to search...
I'm running Windows 8.1 (64 bit) on my Lenovo G500 laptop. It has AMD Radeon HD 8570 (2GB) graphics card, Intel integrated HD graphics, i5 processor, 500 GB SATA Hard disk and 8GB DDR3 RAM, I want to upgrade to Windows 10. Lenovo has not...
Driver not updating in Drivers and Hardware
So I downloaded adobe illustrator's new version today and it told me that I need to upgrade my graphics card. It was really old driver that I hadn't had a problem with. Anyways, I downloaded the correct one from the manufacturer ( I used intels...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:17.
Find Us