1.    27 May 2017 #1
    Join Date : May 2017
    Posts : 2
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free

    BSOD randomly. Various errors. Couldn't repair windows installation.


    My computer has been randomly freezing. Sometimes it will crash to a BSOD, sometimes it just becomes unresponsive and the HD working light next to the power button on my computer case stays constantly lit. I wasn't able to create a repair USB, so I made one from my husband's identically-constructed computer and attempted to repair my windows installation. Trying this seemed to anger my computer greatly, causing it to crash and give me many scary errors. (I realize this is vague, but it was several months ago and I had pretty much given up on fixing it until someone pointed me here.)

    I really appreciate any help! Thanks for your time!
      My ComputerSystem Spec
  2.    28 May 2017 #2
    Join Date : Apr 2017
    Posts : 8,798
    windows 10 professional version 1607 build 14393.969 64 bit

    Using Microsoft (R) Windows Debugger Version 10.0.15063.137 AMD64 the preliminary debugging report is:

    BugCheck 1E, {ffffffffc0000005, fffff8014cbcc767, ffff80008191e848, ffff80008191e070}

    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : Wof.sys ( Wof!FileProvReadCompressedOnNewStack+2e8 )



    Event[2705]:
    Log Name: System
    Source: Ntfs
    Date: 2017-02-14T20:56:06.729
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: THE-POWER
    Description:
    A corruption was discovered in the file system structure on volume C:.

    The exact nature of the corruption is unknown. The file system structures need to be scanned online.

    Event[4153]:
    Log Name: System
    Source: Ntfs
    Date: 2017-02-18T10:17:39.407
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: THE-POWER
    Description:
    A corruption was discovered in the file system structure on volume C:.

    A corruption was found in a file system index structure. The file reference number is 0x9000000000009. The name of the file is "<unable to determine file name>". The corrupted index attribute is ":$SDH:$INDEX_ALLOCATION".


    Event[4156]:
    Log Name: System
    Source: Ntfs
    Date: 2017-02-18T10:19:47.782
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: THE-POWER
    Description:
    A corruption was discovered in the file system structure on volume C:.

    A corruption was found in a file system index structure. The file reference number is 0x29000000029d88. The name of the file is "\ProgramData\Microsoft\Windows\WER\ReportArchive". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".


    Event[4161]:
    Log Name: System
    Source: Ntfs
    Date: 2017-02-18T10:27:28.562
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: THE-POWER
    Description:
    A corruption was discovered in the file system structure on volume C:.

    A corruption was found in a file system index structure. The file reference number is 0x1000000013516. The name of the file is "\Users\Nicole\AppData\Roaming\Microsoft\Windows\Recent\CustomDestinations". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".

    Event[4215]:
    Log Name: System
    Source: Ntfs
    Date: 2017-02-18T12:21:09.392
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: THE-POWER
    Description:
    A corruption was discovered in the file system structure on volume C:.

    A corruption was found in a file system index structure. The file reference number is 0x9000000000009. The name of the file is "<unable to determine file name>". The corrupted index attribute is ":$SDH:$INDEX_ALLOCATION".

    Event[4217]:
    Log Name: System
    Source: Ntfs
    Date: 2017-02-18T12:21:21.416
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: THE-POWER
    Description:
    A corruption was discovered in the file system structure on volume C:.

    A corruption was found in a file system index structure. The file reference number is 0x29000000029d88. The name of the file is "\ProgramData\Microsoft\Windows\WER\ReportArchive". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".

    Event[4219]:
    Log Name: System
    Source: Ntfs
    Date: 2017-02-18T12:31:25.090
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: THE-POWER
    Description:
    A corruption was discovered in the file system structure on volume C:.

    The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x12a0000000003c0. The name of the file is "\Program Files (x86)\Steam\SteamApps\common\Starbound\storage\player\388e312267f5af180818aeb0b28993dc.shipworld".


    Event[4240]:
    Log Name: System
    Source: Ntfs
    Date: 2017-02-18T12:33:21.364
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: THE-POWER
    Description:
    A corruption was discovered in the file system structure on volume C:.

    A corruption was found in a file system index structure. The file reference number is 0x29000000029d88. The name of the file is "\ProgramData\Microsoft\Windows\WER\ReportArchive". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".

    In event viewer there is a lot of corruption.

    MAKE SURE THAT YOU BACK UP YOUR FILES as there is Master File Table (MFT) corruption and your computer at some time may fail to boot.

    Perform the following steps:

    Open administrative command prompt and run:

    sfc /scannow

    dism /online /cleanup-image /restorehealth

    Report the results for each scannow and restorehealth in the post.

    Open administrative command prompt and run: chkdsk /scan

    Right click on the top bar of the administrative command prompt box and click select all. Then right click again and select copy and then paste into the forum.

    Plan to run administrative command prompt: chkdsk /x /f /r overnight as it may take many hours. It will require a Y and a reboot to start.
    When it completes open administrative command prompt and copy and paste this to see the results of the chkdsk run: get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

    Download and install HD sentenial or Crystal Disk and test your hard drive. Post the images into the forum of the drive and the SMART data.

    Hard Disk Sentinel - HDD health and temperature monitoring
    CrystalDiskInfo - Software - Crystal Dew World

    In addition to one of the HD SMART tests download and install Seatools for Windows and test your HD in SMART, short and long generic:
    http://www.seagate.com/support/downl...ls-win-master/
    SeaTools | Seagate
    Last edited by zbook; 28 May 2017 at 04:37.
      My ComputerSystem Spec
  3.    28 May 2017 #3
    Join Date : May 2017
    Posts : 2
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
    Thread Starter

    Thank you for taking the time to look through this. I will do the things you recommended and report back.
      My ComputerSystem Spec

 


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