Page 2 of 2 FirstFirst 12
  1.    01 Jun 2017 #11
    Join Date : May 2017
    Posts : 11
    Windows 10
    Thread Starter

    new file including new dump, should I still try uploading the file to onedrive too?
      My ComputerSystem Spec
  2.    01 Jun 2017 #12
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,345
    Windows 10 Pro X64 16299.19

    Hold off on uploading the large dump. The one you just uploaded points to nvlddmkm.sys.
    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff8077449e11a, ffffc700f9d18418, ffffc700f9d17c40}
    Probably caused by : nvlddmkm.sys ( nvlddmkm+21e11a )
    That belongs to your NVIDIA GeForce 920M. The latest driver is version 382.33 which is what you currently have. I'd say try the original driver that came with the laptop. I found these here: https://www.acer.com/ac/en/SI/conten...oduct/5993?b=1

    Attachment 137660
      My ComputersSystem Spec
  3.    01 Jun 2017 #13
    Join Date : May 2017
    Posts : 11
    Windows 10
    Thread Starter

    allright I'll try that and I will post the results after some testing
      My ComputerSystem Spec
  4.    03 Jun 2017 #14
    Join Date : May 2017
    Posts : 11
    Windows 10
    Thread Starter

    I uninstalled my driver using DDU and installed the one acer website provides for my laptop (as shown in the printscreen in your last post). After some testing it crashed again. File including newest dumps included.

    I don't know if this is relevant or not but it took a lot longer to crash than it did before, however the crashes weren't very consistent before so this could have been a coincidence..
      My ComputerSystem Spec
  5.    03 Jun 2017 #15
    Join Date : Oct 2016
    Posts : 327
    seL4

    The latest crash is unfortunately still pointing towards nvlddmkm.sys as the culprit.

    What driver did you originally install from Nvidia's website? I see 342.01 as their latest driver for 9 series mobile cards.

    Also, is it possible to outright disable the card in your laptop's UEFI/BIOS? While this is obviously not ideal, it would help us see if there are other problems going on.
      My ComputerSystem Spec
  6.    03 Jun 2017 #16
    Join Date : May 2017
    Posts : 11
    Windows 10
    Thread Starter

    The driver I had installed before this one was the newest one available on NVIDIA website (382.33)

    Do u mean disable my nvidia card so my laptop runs only on the Intel one? I'm pretty sure it's only the nvidia card. When I'm not playing any games so my nvidia card does not get used (I can see it says inactive), the laptop never crashes. Only when I play games that use the nvidia card to run on, the laptop crashes, sometimes it crashes every game, sometimes it takes 7games to crash, it's weird that the crashes are so inconsistent.

    always the same error by the way:
    SYSTEM THREAD NOT HANDLED
    nvlddmkm.sys
      My ComputerSystem Spec
  7.    19 Jun 2017 #17
    Join Date : May 2017
    Posts : 11
    Windows 10
    Thread Starter

    So, no more solves or files I should upload?
      My ComputerSystem Spec

 
Page 2 of 2 FirstFirst 12


Similar Threads
Thread Forum
BSOD playing games
Hello, i started having frequent Blue screens of death playing video games. I do not know what is causing this. Could someone please help? 110126 110433 Here is the msinfo report that had to be manually dont due to the exe not working at...
BSOD Crashes and Debugging
Solved BSOD playing games, so far 5 multiple BSOD errors, listed inside
Hello, So first of all, I am not a computer wizard. Some terms I might not understand as i've never had a problem like this before, but i'll try to enlist as much information as possible. Since last friday or so, i've suddenly encountered a...
BSOD Crashes and Debugging
BSOD when playing games intensive games 0x00000124
A friend of mine is having bsod issues when playing certain games, example: Rainbox six siege, Battlefield One (BETA) and a few others. Wondering if anyone can give us a clue as to the cause. Windows Format is done, but to no avail,...
BSOD Crashes and Debugging
BSOD While playing games
So over the past maybe 2 days ive been having some issues with random (sort of) bsod crashes. I just recently replaced my vid card (around a month and a half ago) with a gtx 970. Ive only tried this with one game however it seems space engineers...
BSOD Crashes and Debugging
Solved BSOD playing video games such as Cs:Go etc. Error, Random BSOD's
Hi, i got this computer about 3~ Weeks ago, and have gotten random BSOD's after that. System Information Bellow Intel Core i5-6600K 3.5Ghz @ 3.5 GeForce GTX960 2gb GDDR5, Physx CUDA 1TB Harddisk 7200RPM 8Gb DDR4 2133Mhz Dual Channel, 2x4gb...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:02.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums