Windows 10: BSOD Randomly 0x000000ef

  1.    26 May 2017 #1

    BSOD Randomly 0x000000ef


    · OS - Windows 10 Professional
    · x64
    · original installed OS on system Windows 10 Professional
    · Is the OS an OEM version
    · Age of system (hardware) one year and 9 months
    · Age of OS installation - installed on 15 august 2016
    · CPU Intel® Core™ i7-4710MQ CPU @ 2.50GHz, 2501 Mhz, 4 Core(s), 8 Logical Processor(s)
    · Video Card Name NVIDIA Quadro K1100M
    · MotherBoard - (it is a laptop)
    · Power Supply - brand & wattage (it is a laptop)
    · System Manufacturer HP
    · Exact model number HP Zbook 15 G2
    · Laptop

    Hello, I Happened that randomly; here is the bugcheck: 0x000000ef
    Thank you.
      My ComputerSystem Spec

  2.    26 May 2017 #2

    I'll let someone that knows what they're doing analyze the dmp files.

    Just wanted to comment that it's been some time since I've seen anyone running Spybot and I was thinking it'd conflict with Win Defender in the Win 10 CU. Just noticed there was a thread: Shut down takes longer after Creators Update where that was discussed.

    It sure does add a lot of Hosts entries
      My ComputerSystem Spec


  3. Posts : 19,991
    windows 10 professional version 1607 build 14393.969 64 bit
       26 May 2017 #3

    Open administrative command prompt and run:

    sfc /scannow
    dism /online /cleanup-image /restorehealth

    Please report the findings for each scannow and restorhealth

    Google searches for SppExtComObjHook.dll have numerous reports of malware. However I was unable to find it listed in these searches:
    A-Z Listing of Threats Risks - Symantec Corp.
    Recent Malware - McAfee Labs Threat Center

    Malware and virus descriptions from the Microsoft Malware Protection Center's encyclopedia

    Run Malwarebytes scan
    Run full Avast scan
    Please report results for each.


    Run administrative command prompt: chkdsk /x /f /r
    It will require a Y answer and a reboot. Run this overnight as it may take many hours.


    Running Windows Debugger Version 10.0.15063.137 AMD64




    BugCheck EF, {ffffe6077732f080, 0, 0, 0}

    ETW minidump data unavailable
    Probably caused by : SppExtComObjHook.dll_unloaded


    BugCheck EF, {ffff808d89f42780, 0, 0, 0}

    ETW minidump data unavailable
    Probably caused by : SppExtComObjHook.dll_unloaded

    Event[1898]:
    Log Name: System
    Source: Ntfs
    Date: 2016-11-08T08:21:12.483
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: Giuseppe
    Description:
    A corruption was discovered in the file system structure on volume I:.

    The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x1000000000000. The name of the file is "<unable to determine file name>".

    Event[1899]:
    Log Name: System
    Source: Ntfs
    Date: 2016-11-08T08:21:12.483
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: Giuseppe
    Description:
    A corruption was discovered in the file system structure on volume I:.

    The exact nature of the corruption is unknown. The file system structures need to be scanned online.

    Event[1905]:
    Log Name: System
    Source: Ntfs
    Date: 2016-11-08T08:21:12.551
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: Giuseppe
    Description:
    A corruption was discovered in the file system structure on volume I:.

    The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x1000000000000. The name of the file is "<unable to determine file name>".

    Event[1906]:
    Log Name: System
    Source: Ntfs
    Date: 2016-11-08T08:21:12.552
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: Giuseppe
    Description:
    A corruption was discovered in the file system structure on volume I:.

    The exact nature of the corruption is unknown. The file system structures need to be scanned online.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,610
    Windows 10 Pro
       27 May 2017 #4

    Your report states that you are using a Non Genuine copy of software
    This forum's Rules clearly state that help will not be provided to those using Non genuine Software.

    Rule 4
    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.


    One of the main reasons for this is that the act of pirating software will inevitably change the working of software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be pleased to assist - No further assistance will be provided until we are satisfied that the software is genuine.
      My ComputersSystem Spec


  5. Posts : 19,991
    windows 10 professional version 1607 build 14393.969 64 bit
       27 May 2017 #5

    axe0
    Where do you look to see information on the genuine vs non genuine software? Which log displays the pirated software?
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,610
    Windows 10 Pro
       28 May 2017 #6

    This one, hosts.txt
      My ComputersSystem Spec


 

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