Windows 10: bsod on idle system

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  1.    25 May 2017 #1

    bsod on idle system

    before i did the creators update i had already bsod's.
    i did the creators update on 16 may,there was a bsod on 22 may on an idle system (i was not in the environment)
    bleuscreenview gives the error KMODE_EXCEPTION_NOT_HANDLED en driver ntoskrnl.sys
    dm-log_collector did not give me the possibility to save the output to the desktop so i don't know where the output is saved.therefore i've tried to add only the minidumpfile: but this site said invalid file at upload.
    I've already done sfc /scannow
    microsoft memory diagnostic (extended)
    on the windowd system before i have done driver verifier and it cause a constant bsod loop so i had to give my laptop to the vendor who did a windows recovery from the recovery i don't use driver verifier anymore.i had also used memtest because in bsod's before windbg gave the message:memory corruption.
      My ComputerSystem Spec

  2.    25 May 2017 #2

    i've found the zip file!
      My ComputerSystem Spec

  3. Posts : 19,909
    windows 10 professional version 1607 build 14393.969 64 bit
       25 May 2017 #3

    The WinDbg 10.0.15063.137 AMD64 minidump debugger unfortunately has a bug and is displaying GetContextState failed, 0x8007001E. So it was unable to process the minidump.

    What were the results of the troubleshooting that you had already completed? scannow, mem (which software and number of runs, chkdsk etc.

    When you had the bsod loop did you have automatic restart checked or unchecked? Did you attempt to get to windows advanced troubleshooting from only software or did you try hardware too?

    While awaiting processing of the minidump with an older version of WinDbg if you need to reduce the frequency of bsod you can place the computer in clean boot:

    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki

    In the error log are failed to load drivers, some errors. and a dump record:

    Event[5749]: Log Name: System Source: Microsoft-Windows-Kernel-PnP Date: 2017-05-25T20:05:25.662 Event ID: 219 Task: N/A Level: Waarschuwing Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-LMCOBB6 Description: The driver \Driver\WUDFRd failed to load for the device ACPI\INT3400\2&daba3ff&1.

    Event[2315]: Log Name: System Source: Microsoft-Windows-Kernel-PnP Date: 2017-05-19T03:48:43.526 Event ID: 219 Task: N/A Level: Waarschuwing Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-LMCOBB6 Description: The driver \Driver\klhk failed to load for the device ROOT\SYSTEM\0002.

    Event[2840]: Log Name: System Source: Microsoft-Windows-Time-Service Date: 2017-05-19T16:35:00.034 Event ID: 134 Task: N/A Level: Waarschuwing Opcode: Info Keyword: N/A User: S-1-5-19 User Name: NT AUTHORITY\LOCAL SERVICE Computer: DESKTOP-LMCOBB6 Description: NtpClient was unable to set a manual peer to use as a time source because of DNS resolution error on ',0x9'. NtpClient will try again in 15 minutes and double the reattempt interval thereafter. The error was: Host is onbekend. (0x80072AF9)

    Event[4889]: Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 2017-05-22T09:09:46.897 Event ID: 1001 Task: N/A Level: Fout Opcode: N/A Keyword: Klassiek User: N/A User Name: N/A Computer: DESKTOP-LMCOBB6 Description: De computer is opnieuw opgestart na een bugcontrole. De bugcontrole is 0x0000001e (0xffffffffc0000005, 0xfffff8038f9885e4, 0x0000000000000000, 0xffffffffffffffff). Er is een dump opgeslagen in: C:\WINDOWS\MEMORY.DMP. Rapport-id: 9674c3b4-a42e-4e70-a95e-3a2a83dba93b.
      My ComputerSystem Spec

  4.    26 May 2017 #4

    my memtest was memtest86+ version 5.0.1:number of phases i don't remember but it has runned during the night.
    there were nor errors found
    scannow had no faults
    chkdsk had no errors
    with driver verifier there was a bsod immediately when it started driver verifier and after restarted again bsod..
    about the configuration of driver verifier i don't remember but i followed the instructions like described on the link that was passes me on this site.
    with windbg i had also the error you described on my computer
      My ComputerSystem Spec

  5.    26 May 2017 #5

    i have tried windbg on another computer and it gave no error: the windbg version was 10.0.10586.567
      My ComputerSystem Spec

  6.    26 May 2017 #6

    The windbg version i tried on another computer was x86 instead of x64 and it to a long time before it showed the result
      My ComputerSystem Spec

  7.    26 May 2017 #7

    I've read " fast reboot" is a cause for KMODE_EXECEPTION_HANDLED so i have disabled fast reboot
      My ComputerSystem Spec

  8.    26 May 2017 #8

    I've performed
    dism checkhealth:no corruption
    dsim scanhealth:store repairable,succesful
    dsim restorehealth:completed succesfull
      My ComputerSystem Spec

  9.    26 May 2017 #9

    ntoskrnl.exe is updated with the latest cumulatuve update on 25052017
      My ComputerSystem Spec

  10.    27 May 2017 #10

    I have again a bsod during idle state.Whocrashed tells:KERNEL_SECURITY_CHECK_FAILURE, again ntoskrnl.exe
    memoy dump says:ntfs.sys

    windbg (x64) gives the same error as with the minidump before, but it gives also ntoskrnl.exe wrong symbols.exe
    windbg speaks also about error in registery: must i run ccleaner registery?
    i've added the tenforums zip
      My ComputerSystem Spec

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