Windows 10: GSOD Installing Update

  1.    24 May 2017 #1

    GSOD Installing Update

    I am on the Insider program, and lately while trying to install the latest build, it gets to about 75% of the "Installing updates" screen before I get a Green Screen of Death with a message of "CRITICAL STRUCTURE CORRUPTION". I've also gotten this a couple other times, but installing updates is the only way I can easily reproduce the problem. I've attached the relevant info per the how to post here.
      My ComputerSystem Spec

  2.    26 May 2017 #2

    0x00000109:    CRITICAL_STRUCTURE_CORRUPTION (24.05.2017 04:07:53) [Windows 10] 
    CAUSED BY:     Unknown_Image    
    PROCESS:       System 
    Usual causes:  Device driver, Breakpoint set with no debugger attached, Hardware (Memory in particular) 
    ffffc200`47ee6498  fffff802`c15ff826 nt!KiSwapContext+0x76
    ffffc200`47ee64f8  fffff802`c15d8887 nt!PoGetFrequencyBucket+0xb
    ffffc200`47ee6528  fffff802`c153eac4 nt!KiBeginThreadAccountingPeriod+0x104
    ffffc200`47ee6558  fffff802`c15fc51e nt!KiInterruptDispatchNoLockNoEtw+0xbe
    ffffc200`47ee67f8  fffff802`c15fe1ba nt!KiDpcInterrupt+0xca
    ffffc200`47ee6870  fffff802`c180d000 nt!BcpDisplayParameters <PERF> (nt+0x38c000)
    ffffc200`47ee6878  fffff802`c1481000 nt!TmInitSystemPhase2 <PERF> (nt+0x0)
    ffffc200`47ee68d8  fffff801`184894c3 dxgmms1!VidSchiUpdateNodeRunningTimeAtISR+0x43
    ffffc200`47ee6928  fffff802`c15fb8ed nt!KeSynchronizeExecution+0x4d
    ffffc200`47ee6938  fffff801`184b6fe6 dxgmms1!VidSchiCheckHwProgress+0x3b6
    ffffc200`47ee6968  fffff802`c149db83 nt!KeReleaseInStackQueuedSpinLock+0x43
    ffffc200`47ee69b8  fffff801`1848c8bf dxgmms1!VidSchiScheduleCommandToRun+0x75f
    ffffc200`47ee6ac8  fffff801`18483ebd dxgmms1!VidSchiDecrementContextReference+0x1d
    ffffc200`47ee6b18  fffff802`c152e038 nt!ExReleaseResourceLite+0xb8
    ffffc200`47ee6b28  fffff801`1848379a dxgmms1!VidSchiSetTransferContextRunningTime+0x6a
    ffffc200`47ee6b78  fffff801`184d071a dxgmms1!VidSchiRun_PriorityTable+0x2a
    ffffc200`47ee6bc8  fffff801`184d06db dxgmms1!VidSchiWorkerThread+0x9b
    ffffc200`47ee6be0  fffff801`184d0640 dxgmms1!VidSchiWorkerThread
    ffffc200`47ee6c08  fffff802`c14870c7 nt!PspSystemThreadStartup+0x47
    ffffc200`47ee6c18  fffff802`c15ffe18 nt!SwapContext+0x338
    ffffc200`47ee6c58  fffff802`c15ffea6 nt!KiStartSystemThread+0x16
    ffffc200`47ee6c70  fffff802`c1487080 nt!PspSystemThreadStartup

    Since its difficult to debug from a insider preview the only thing I found is "dxgmms". That means there could be Problems with the GPU driver. May Windows Update try to install the driver via update function. This is the time it crashes. Please update the driver from the manufacturer site.

    Latest Intel Graphics Driver for Windows 10 - Windows 10 Forums

    Its also recommended to run a memtest to check the RAM:

    GSOD Installing Update Diagnostic Test GSOD Installing Update

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note
    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it.
      My ComputerSystem Spec

  3.    30 May 2017 #3

    Thanks for the info. I'll install the latest graphics driver and see if I can dig up a USB drive for memtest tonight.
      My ComputerSystem Spec

  4.    28 Jun 2017 #4

    Is there any news or did you fix the problem?
      My ComputerSystem Spec

  5. Posts : 20,124
    windows 10 professional version 1607 build 14393.969 64 bit
       28 Jun 2017 #5

    Which antivirus software programs are you using on startup? Windows defender, Avast?
      My ComputerSystem Spec

  6.    29 Jun 2017 #6

    He is using AVAST. Have a look at uninstall.txt, services.txt, startup.txt, tasklist.txt, processlist.txt:

    uninstall.txt:	[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Avast Antivirus] 
    uninstall.txt:	"DisplayName"="Avast Internet Security" 
    uninstall.txt:	"InstallLocation"="C:\\Program Files\\AVAST Software\\Avast" 
    uninstall.txt:	"Publisher"="AVAST Software" 
    uninstall.txt:	"DisplayIcon"="C:\\Program Files\\AVAST Software\\Avast\\AvastUI.exe" 
    uninstall.txt:	"UninstallString"="C:\\Program Files\\AVAST Software\\Avast\\Setup\\Instup.exe /control_panel" 
    uninstall.txt:	"ModifyPath"="C:\\Program Files\\AVAST Software\\Avast\\Setup\\Instup.exe /control_panel" 
    uninstall.txt:	"DisplayIcon"="\"C:\\Program Files\\AVAST Software\\SZBrowser\\Launcher.exe\",0" 
    uninstall.txt:	"HelpLink"="" 
    uninstall.txt:	"InstallLocation"="C:\\Program Files\\AVAST Software\\SZBrowser" 
    uninstall.txt:	"Publisher"="Avast Software" 
    uninstall.txt:	"UninstallString"="\"C:\\Program Files\\AVAST Software\\SZBrowser\\Launcher.exe\" /uninstall" 
    uninstall.txt:	"URLInfoAbout"="" 
    uninstall.txt:	"URLUpdateInfo"="" 
    services.txt:	Running  avast Antivirus   Avast Antivirus                        
    services.txt:	Running  avast Firewall    Avast Firewall Service                 
    startup.txt:	AvastUI.exe              "C:\Program Files\AVAST Software\Avast\AvLaunch.exe" /gui                                        Public                         
    tasklist.txt:	AvastSvc.exe                  2596 Services                   0    141,168 K 
    tasklist.txt:	AvastUI.exe                   7576 Console                    1     14,032 K 
    ProcessList.txt:	AvastSvc.exe                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              2596        
    ProcessList.txt:	AvastUI.exe                   AvastUI.exe /nogui
      My ComputerSystem Spec

  7. Posts : 20,124
    windows 10 professional version 1607 build 14393.969 64 bit
       29 Jun 2017 #7

    What does this mean when it is listed in startup: SecurityHealth %ProgramFiles%\Windows Defender\MSASCuiL.exe Public
      My ComputerSystem Spec

  8.    29 Jun 2017 #8

    ah u want to know if defender is active? Normally u can look at drivers.txt, there u can see if stopped or not. In services.txt u can see if stopped or not too. But u are right, the Windows Defender Security Center Service is running. But dont ask me why.
      My ComputerSystem Spec


Related Threads
Me too! I posted on Windows Insider Answers site at: nuvision tablet GSOD on restart during installation of 15007 - Microsoft Community Download and installation of 15007 rs_prerelease seems to work well. Press the RESTART BUTTON that the...
Hi 15007 failed followed by 15014 which failed both GSOD's. Next fast release 15019 is available or becoming available so does this new release come via Windows Update overwriting the current 15014 which is currently at my Windows Update page...
I'm currently on Windows 10 build 14986. I tried to update to 15002 during the week but it kept failing with KERNEL_SECURITY_CHECK_FAILURE and the same issue is happening again with 15007. As soon as the computer reboots after "configuring...
Logs are attached
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:11.
Find Us