Windows 10: BSOD Playing PUBG, Win 10: 0x61941 ntoskrnl.exe (nt+0x14EC00)

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  1.    05 Jun 2017 #11

    Yep, it was definitely the ram not being compatible with the motherboard.
      My ComputerSystem Spec


  2. Posts : 8,733
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Jun 2017 #12

    Hi Ztrucker,
    Using Microsoft (R) Windows Debugger Version 10.0.15063.137 AMD64 I saw 2 dumps probably caused by ntkrnlmp.exe and one that was inconclusive. The memory information that you posted I did not see. Where do you see the memory speed information? Is it supposed to be with all the debuggers?



    The event log has Event[37062] so impossible to get through it. These are some notable findings.

    The event log has virtual memory too low.
    Code:
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000019 (0x0000000000000021, 0xffffd28a6ea33000, 0x0000000000003070, 0x003400360057004f). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: bdfe7e53-868e-4aa0-88f3-08dc23fbc73d.
    .

    Code:
    The dump file at location: C:\WINDOWS\MEMORY.DMP was deleted because the disk volume had less than 25 GB free space.
    Code:
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000019 (0x0000000000000021, 0xffff960d3214e000, 0x0000000000005e30, 0x005c00730077006f). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 37587efa-147b-4eec-bc5d-a12e9092920e.
    Code:
    The driver \Driver\LGSHidFilt failed to load for the device HID\VID_046D&PID_C537&MI_00\9&23b60947&0&0000.
    Code:
    LGSHidFilt.Sys Logitech Gaming KMDF HID driver KB or mouse http://www.logitech.com/en-us/suppor...oads/downloads
    Code:
    Crash dump initialization failed!
    Code:
    The system failed to flush data to the transaction log. Corruption may occur in VolumeId: E:, DeviceName: \Device\HarddiskVolume3.
    Code:
    {Delayed Write Failed} Windows was unable to save all the data for the file \System Volume Information\smartdb_Volume{5be57f4a-0000-0000-0000-f01500000000}.sdb. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.
    Code:
    Application pop-up: Windows - Delayed Write Failed : Exception Processing Message 0xc0000222 Parameters 0x7ff884941d28 0x7ff884941d28 0x7ff884941d28 0x7ff884941d28
    Code:
    The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM\{9ff58b0a-a8ff-11e6-9c48-806e6f6e6963}#0000000015F00000.
    Code:
    Installation Failure: Windows failed to install the following update with error 0x80073D02: Mail and Calendar.
    Code:
    The system failed to flush data to the transaction log. Corruption may occur in VolumeId: G:, DeviceName: \Device\HarddiskVolume1.
    Code:
    The file system structure on volume D: cannot be corrected.
    Code:
    A corruption was found in a file system index structure.  The file reference number is 0x1000000000019.  The name of the file is "<unable to determine file name>".  The corrupted index attribute is ":$O:$INDEX_ROOT".  The corrupted index block is located at Vcn 0xffffffffffffffff, Lcn 0xffffffffffffffff.  The corruption begins at offset 112 within the index block.



    There were problems in the event log with corruption and failure to fix on the drive.
    There were failure to load for the Logitec driver.

    Consider running:
    1) chkdsk /x /f /r overnight as it may take many hours
    2) seatools for windows SMART, short, and long generic tests
    3) uninstall and reinstall the Logitech drivers.
    Last edited by zbook; 05 Jun 2017 at 22:22.
      My ComputerSystem Spec


  3. Posts : 5,345
    Windows 10 Pro X64 16299.19
       06 Jun 2017 #13

    @zbook, use the !sysinfo smbios command and look under all the [Memory Device [Type 17]] entries.
      My ComputersSystem Spec


  4. Posts : 8,733
    windows 10 professional version 1607 build 14393.969 64 bit
       06 Jun 2017 #14

    Ztruker said: View Post
    @zbook, use the !sysinfo smbios command and look under all the [Memory Device [Type 17]] entries.
    I'm new to the debugging with Microsoft (R) Windows Debugger Version 10.0.15063.137 AMD64
    Where is the !sysinfo smbios command?
    Looked in the systeminfo text log and did not see it there. Also looked in msinfo32 and did not see it there.
    Which log is this?...where is !sysinfo smbios?

    When I click on the minidump files the Microsoft (R) Windows Debugger Version 10.0.15063.137 AMD64e opens and performs the analysis. This debugger is malfunctioning. How do you uninstall this debugger and then find and install an older version of the windows debugger?
      My ComputerSystem Spec


  5. Posts : 5,345
    Windows 10 Pro X64 16299.19
       06 Jun 2017 #15

    Just type !sysinfo smbios in the command input area of windbg.

    Attachment 138384
      My ComputersSystem Spec


  6. Posts : 8,733
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Jun 2017 #16

    It worked instantly. Thx. What are the most common commands? Where is there a tutorial on using the debugger?
      My ComputerSystem Spec


  7. Posts : 12,863
    Windows 10 Pro
       07 Jun 2017 #17

    You can get a list of commands by going to help > Index in the menu, keep in mind that you cannot use many commands with minidumps.
    Minidumps only contain a small portion of data, many commands will provide data that only kernel dumps can provide.
      My ComputersSystem Spec


  8. Posts : 8,733
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Jun 2017 #18

    The ! commands are at the start of the list. Thx. Which ones are you using regularly or most often?
      My ComputerSystem Spec


  9. Posts : 12,863
    Windows 10 Pro
       07 Jun 2017 #19

    No offense meant, but that question means that you didn't read my PM('s) and/or video I made for you.
      My ComputersSystem Spec


  10. Posts : 8,733
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Jun 2017 #20

    There was too much at one time. Sorry, I have not yet read/viewed some of the basics.
      My ComputerSystem Spec


 
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