Windows 10: BSOD when waking from sleep Solved

  1.    4 Days Ago #1

    BSOD when waking from sleep


    Hi

    I have had this problem for some months now. While I can put the computer to sleep, each time I wake it up it causes a BSOD. I have followed many threads about this. some suggesting it is video driver problem. So I uninstalled and reinstalled my Nvidia driver but the problem continues. I have today installed the Creators update and I thought that maybe this would solve my problem but no luck.

    I have temporarily disabled computer sleep for now but I would like to activate it if possible. Thanks in advance.
    BSOD when waking from sleep Attached Files
      My ComputerSystem Spec


  2. Posts : 5,003
    Windows 10 Pro X64 15063.138
       3 Days Ago #2

    Only one dump. Are you using a program like CCleaner? If so, stop until this is resolved as it deletes dumps unless you set it up not to.

    The dump indicates a problem with iaStorA.sys.
    Code:
    ffffad80`3a4dbf58  fffff80b`4fcf5737*** WARNING: Unable to verify timestamp for dump_iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for dump_iaStorA.sys
     dump_iaStorA+0xd5737
    Driver Description: Intel RST (Rapid Storage Technology) driver
    Driver Update Site: https://downloadcenter.intel.com/pro...ogy-Intel-RST-

    See if there is a newer version available. The one you have is dated 6/3/2015 5:38:57 AM. The Intel web site has one dated 4/13/2017.
      My ComputersSystem Spec

  3.    3 Days Ago #3

    Ztruker said: View Post
    Only one dump. Are you using a program like CCleaner? If so, stop until this is resolved as it deletes dumps unless you set it up not to.

    The dump indicates a problem with iaStorA.sys.
    Code:
    ffffad80`3a4dbf58  fffff80b`4fcf5737*** WARNING: Unable to verify timestamp for dump_iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for dump_iaStorA.sys
     dump_iaStorA+0xd5737
    Driver Description: Intel RST (Rapid Storage Technology) driver
    Driver Update Site: https://downloadcenter.intel.com/pro...ogy-Intel-RST-

    See if there is a newer version available. The one you have is dated 6/3/2015 5:38:57 AM. The Intel web site has one dated 4/13/2017.
    Thanks Ztruker. I checked the Asus website for my mobo and it still indicates the driver that I have loaded for my mobo. I think I will check with Asus tomorrow before I do anything. The problem only occurs when the computer wakes from sleep so it is not a big deal to wait a bit. I will post results.
      My ComputerSystem Spec

  4.    1 Day Ago #4

    falkunmalti said: View Post
    Thanks Ztruker. I checked the Asus website for my mobo and it still indicates the driver that I have loaded for my mobo. I think I will check with Asus tomorrow before I do anything. The problem only occurs when the computer wakes from sleep so it is not a big deal to wait a bit. I will post results.
    OK, I seem to have solved this. What I did was uninstall Intel's IRST program. This also removed IASTORA.sys. Then I tried to sleep and wake the computer, and it worked fine. Then I reinstalled the same version. Although it's old, it is the one that is on the ASUS X99-A website. The computer still wakes up from sleep no problem. I am not sure what exactly fixed the problem but often uninstalling and reinstalling software tends to fix problems.

    I looked on the Microsoft community website and there are quite a number of posts dealing with IASTORA.sys but I could not find specific help. So I am marking this as solved.

    Thanks for your help.
      My ComputerSystem Spec


  5. Posts : 5,003
    Windows 10 Pro X64 15063.138
       17 Hours Ago #5

    Good to hear.
      My ComputersSystem Spec

  6.    4 Hours Ago #6

    Ztruker said: View Post
    Good to hear.
    I ended up uninstalling IRST. Both the one provided by my mobo manufacturer and the latest one on the intel site gave me periodic BSOD's. I don't really need the extra speed that irst provides and run AHCI not RAID.
      My ComputerSystem Spec


 

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