Page 1 of 2 12 LastLast
  1.    19 May 2017 #1
    Join Date : May 2017
    Posts : 5
    10

    Graphics Card Related BSOD


    Hello,

    For awhile now, I have been trying to find the cause of a number of BSOD errors I'm getting.

    This issue is definitely tied to my graphics card. I have an Intel(R) HD Graphics 4000 card and also an Nvidea GeForce GT 650M card.

    The BSOD error messages I am receiving are "attempted execute of non-executable memory," "video scheduler internal error," and "driver state power failure." The zip file that I am attaching comes after an instance of the "attempted execute of non-executable memory" BSOD.

    BSOD are often triggered by bringing my laptop out of sleep mode, but also sometimes occur right after start up when I've completely shut down. When this BSOD happens, my Nvidea graphics card is not recognized and the laptop defaults to the Intel card. Checking my devices, I can see the Nvidea card under Display adapters when I choose to "show hidden devices."

    When this happens, I can restart my laptop a few times and eventually it will recognize the Nvidea and then be fine. I've run diagnostics to check the health of the Nvidea card, but that seems fine. Temperatures are fine and I'm not getting any actual tell-tale graphics glitches when it is in use.

    I've checked that both the Intel and Nvidea drivers are up to date. Two days ago, I did a complete, thorough uninstall and reinstall of the Nvidea drivers, but still got the BSOD this morning.

    Hardware or software issue, I'd love to just get to the bottom of this so I can fix it!

    Thank you for any help in advance and please let me know if there's any additional information I can provide.

    Attachment 135611
      My ComputerSystem Spec
  2.    19 May 2017 #2
    Join Date : Jun 2015
    Posts : 12,882
    Windows 10 Pro

    Hi KC87,

    A general question, have you tried to disable either of them in device manager?
      My ComputersSystem Spec
  3.    19 May 2017 #3
    Join Date : May 2017
    Posts : 5
    10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi KC87,

    A general question, have you tried to disable either of them in device manager?

    I have not
      My ComputerSystem Spec
  4.    20 May 2017 #4
    Join Date : Jun 2015
    Posts : 12,882
    Windows 10 Pro

    Hope you're trying it
      My ComputersSystem Spec
  5.    20 May 2017 #5
    Join Date : May 2017
    Posts : 5
    10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hope you're trying it
    I'd like my laptop to always use the Nvidia card, but I'm worried about disabling the Intel card. What happens if I do so and it's still not always recognizing the Nvidia card? Will I have no display?

    5 minutes ago, I booted my laptop up and immediately got an "attempted execute of non-executable memory" BSOD. It restarted itself, but now, as usual, if I try to open the Nvidia control panel, it's telling me it can not open because it requires an Nvidia GPU. I will now restart a few times until it sees the Nvidia card.

    I'm willing to try anything to fix the issue, but being cautious of making things worse lol. Can you just explain why having both enabled is causing this problem (or is this just another test to get to the root of the issue?) and what steps I can take if I do so and the Nvidia card still wont be recognized. Thank you for your time!
    Last edited by KC87; 20 May 2017 at 09:28.
      My ComputerSystem Spec
  6.    20 May 2017 #6
    Join Date : Jun 2015
    Posts : 12,882
    Windows 10 Pro

    If you disable the Intel card and the Nvidia card is not recognized, then Windows will go back to its default drivers. No worries about that

    When someone boots into safe mode, Windows uses its default drivers too, because no video card works in safe mode (the drivers aren't loaded in safe mode).
      My ComputersSystem Spec
  7.    20 May 2017 #7
    Join Date : May 2017
    Posts : 5
    10
    Thread Starter

    Thank you for the info!

    Okay, SO... I disabled the Intel under display adapters in device manager. It is showing the Nvidia card as enabled.

    But, then things get weird...

    I tried to open the Nvidia control panel and I got an error pop-up saying, "NVIDIA display settings are not available. You are not currently using a display attached to an Nvidia GPU."

    Intel card is definitely disabled right now (rebooted to be sure) so... I'm not sure what my card my laptop thinks it's using...

    eta: I enabled the Intel card (no reboot or anything) and now the Nvidia control panel opens up. This seems strange. Should they be connected like this?
      My ComputerSystem Spec
  8.    20 May 2017 #8
    Join Date : Jun 2015
    Posts : 12,882
    Windows 10 Pro

    I believe there is an option, or are options, in the Nvidia control panel for switching between graphics card depending on what you're doing (like when gaming switch to Nvidia card).
    I don't know the exact options, but If I remember correctly you may be able to configure in Nvidia control panel to tell the system to always use the Nvidia card.
      My ComputersSystem Spec
  9.    20 May 2017 #9
    Join Date : May 2017
    Posts : 5
    10
    Thread Starter

    Quote Originally Posted by axe0 View Post
    I believe there is an option, or are options, in the Nvidia control panel for switching between graphics card depending on what you're doing (like when gaming switch to Nvidia card).
    I don't know the exact options, but If I remember correctly you may be able to configure in Nvidia control panel to tell the system to always use the Nvidia card.
    Yes, under the control panel > Global settings, I have the NVIDIA card as my preferred graphics processor. I've had this set as such for awhile, so no changes to be made there.
      My ComputerSystem Spec
  10.    20 May 2017 #10
    Join Date : Jun 2015
    Posts : 12,882
    Windows 10 Pro

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Dell. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial for the installation part NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
      My ComputersSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
BSOD most likely related to new graphics card, error atikmpag.sys
Hello, I recently purchased the AMD Radeon RX 480, which has been running with no problems for over a week now. But this weekend on a few occasions has been BSOD with the error atikmag.sys being the problem. Many Thanks to anyone who can help.
BSOD Crashes and Debugging
Solved BSOD: IRQL_NOT_LESS_OR_EQUAL. When booting with graphics card enabled.
I can only boot into my computer using the integrated graphics, I have tried using display driver uninstaller to remove the drivers and reinstall but I keep getting this blue screen error when my GPU is enabled. I have attached the dump files...
BSOD Crashes and Debugging
BSOD Crashes - graphics card related
Hi, I've experienced multiple BSODs almost every other day whether it'd be gaming or just plain surfing the web. I can trace it down to atikmdag being an issue on the computer. I've installed AMD uninstall and then reinstalled my drivers to no...
BSOD Crashes and Debugging
BSOD after new processor and graphics card
61050 Hey guys, I'm pretty computer savvy, however I am having issues with BSODs. I've run memtest, I've run primetest, I've run Super Pi. They all come back with no errors. I've updated to the latest drivers, device manager shows no issues. I've...
BSOD Crashes and Debugging
BSOD when trying to do anything involving NVIDIA graphics card.
As stated in the title. I occasionally had BSOD issues when I was using win8, I think it was a VIDEO_TDR_FAILURE or something, when I updated to win10, I started to get a blue screen any time I tried to play a game. Somehow my bf and I fixed that...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:23.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums