Graphics Card Related BSOD

Page 1 of 2 12 LastLast

  1. KC87
    Posts : 5
    10
       New #1

    Graphics Card Related BSOD


    Hello,

    For awhile now, I have been trying to find the cause of a number of BSOD errors I'm getting.

    This issue is definitely tied to my graphics card. I have an Intel(R) HD Graphics 4000 card and also an Nvidea GeForce GT 650M card.

    The BSOD error messages I am receiving are "attempted execute of non-executable memory," "video scheduler internal error," and "driver state power failure." The zip file that I am attaching comes after an instance of the "attempted execute of non-executable memory" BSOD.

    BSOD are often triggered by bringing my laptop out of sleep mode, but also sometimes occur right after start up when I've completely shut down. When this BSOD happens, my Nvidea graphics card is not recognized and the laptop defaults to the Intel card. Checking my devices, I can see the Nvidea card under Display adapters when I choose to "show hidden devices."

    When this happens, I can restart my laptop a few times and eventually it will recognize the Nvidea and then be fine. I've run diagnostics to check the health of the Nvidea card, but that seems fine. Temperatures are fine and I'm not getting any actual tell-tale graphics glitches when it is in use.

    I've checked that both the Intel and Nvidea drivers are up to date. Two days ago, I did a complete, thorough uninstall and reinstall of the Nvidea drivers, but still got the BSOD this morning.

    Hardware or software issue, I'd love to just get to the bottom of this so I can fix it!

    Thank you for any help in advance and please let me know if there's any additional information I can provide.

    Attachment 135611
      My Computer
    Quote Quote

  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #2

    Hi KC87,

    A general question, have you tried to disable either of them in device manager?
      My Computers
    Quote Quote

  4. KC87
    Posts : 5
    10
    Thread Starter
       New #3

    axe0 said:
    Hi KC87,

    A general question, have you tried to disable either of them in device manager?

    I have not
      My Computer
    Quote Quote

  6. axe0
    Posts : 14,903
    Windows 10 Pro
       New #4

    Hope you're trying it :)
      My Computers
    Quote Quote

  7. KC87
    Posts : 5
    10
    Thread Starter
       New #5

    axe0 said:
    Hope you're trying it :)
    I'd like my laptop to always use the Nvidia card, but I'm worried about disabling the Intel card. What happens if I do so and it's still not always recognizing the Nvidia card? Will I have no display?

    5 minutes ago, I booted my laptop up and immediately got an "attempted execute of non-executable memory" BSOD. It restarted itself, but now, as usual, if I try to open the Nvidia control panel, it's telling me it can not open because it requires an Nvidia GPU. I will now restart a few times until it sees the Nvidia card.

    I'm willing to try anything to fix the issue, but being cautious of making things worse lol. Can you just explain why having both enabled is causing this problem (or is this just another test to get to the root of the issue?) and what steps I can take if I do so and the Nvidia card still wont be recognized. Thank you for your time!
    Last edited by KC87; 20 May 2017 at 09:28.
      My Computer
    Quote Quote

  8. axe0
    Posts : 14,903
    Windows 10 Pro
       New #6

    If you disable the Intel card and the Nvidia card is not recognized, then Windows will go back to its default drivers. No worries about that :)

    When someone boots into safe mode, Windows uses its default drivers too, because no video card works in safe mode (the drivers aren't loaded in safe mode).
      My Computers
    Quote Quote

  9. KC87
    Posts : 5
    10
    Thread Starter
       New #7

    Thank you for the info!

    Okay, SO... I disabled the Intel under display adapters in device manager. It is showing the Nvidia card as enabled.

    But, then things get weird...

    I tried to open the Nvidia control panel and I got an error pop-up saying, "NVIDIA display settings are not available. You are not currently using a display attached to an Nvidia GPU."

    Intel card is definitely disabled right now (rebooted to be sure) so... I'm not sure what my card my laptop thinks it's using...

    eta: I enabled the Intel card (no reboot or anything) and now the Nvidia control panel opens up. This seems strange. Should they be connected like this?
      My Computer
    Quote Quote

  10. axe0
    Posts : 14,903
    Windows 10 Pro
       New #8

    I believe there is an option, or are options, in the Nvidia control panel for switching between graphics card depending on what you're doing (like when gaming switch to Nvidia card).
    I don't know the exact options, but If I remember correctly you may be able to configure in Nvidia control panel to tell the system to always use the Nvidia card.
      My Computers
    Quote Quote

  12. KC87
    Posts : 5
    10
    Thread Starter
       New #9

    axe0 said:
    I believe there is an option, or are options, in the Nvidia control panel for switching between graphics card depending on what you're doing (like when gaming switch to Nvidia card).
    I don't know the exact options, but If I remember correctly you may be able to configure in Nvidia control panel to tell the system to always use the Nvidia card.
    Yes, under the control panel > Global settings, I have the NVIDIA card as my preferred graphics processor. I've had this set as such for awhile, so no changes to be made there.
      My Computer
    Quote Quote

  13. axe0
    Posts : 14,903
    Windows 10 Pro
       New #10

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Dell. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial for the installation part NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
      My Computers
    Quote Quote

 

  Related Discussions
I recently got a new machine built for me. Since i have had it i have received BSOD. This mainly occurs when i am streaming (so the system is under 'decent' load but not maxed out by any stretch. Usually sitting at about 40-60% CPU and when I had...
BSOD from graphics card. (I think)
in BSOD Crashes and Debugging

Hello, a Church PC that I support is having blue screens from the graphics card. At least I am pretty sure of it. This was a computer I built awhile ago and over the course of 4 years I had multiple BSOD they always pointed to the graphics card....
Hello, I recently purchased the AMD Radeon RX 480, which has been running with no problems for over a week now. But this weekend on a few occasions has been BSOD with the error atikmag.sys being the problem. Many Thanks to anyone who can help.
BSOD Crashes - graphics card related
in BSOD Crashes and Debugging

Hi, I've experienced multiple BSODs almost every other day whether it'd be gaming or just plain surfing the web. I can trace it down to atikmdag being an issue on the computer. I've installed AMD uninstall and then reinstalled my drivers to no...
BSOD after new processor and graphics card
in BSOD Crashes and Debugging

61050 Hey guys, I'm pretty computer savvy, however I am having issues with BSODs. I've run memtest, I've run primetest, I've run Super Pi. They all come back with no errors. I've updated to the latest drivers, device manager shows no issues. I've...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 04:41.
Find Us




Windows 10 Forums