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  1.    16 May 2017 #1
    Join Date : May 2017
    Posts : 10
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free

    Thread Stuck in Device Driver BSOD help


    Hello,

    I've recently experienced random BSODs happening (Thread Stuck in Device Driver), specifically, when DotA is opened. I've tried uninstalling my display adapters, but the problem still persists. I've also tried cleaning my RAM in case it was the one that's causing the problem.

    I've updated all my drivers just in case -- but the BSOD is still there.

    So I've decided to come here, seeking for help, since I don't know what to do anymore.
    Cheers!

    Edit: It's not really limited to DotA. In fact, the crash happens whenever I just browse around the web using any web browser. Thoughts?

    PC Specs:
    Windows 10 Home (64-bit)
    ASUS A68HM-K
    AMD A10-7860K Radeon R7, 12 Compute Cores 4C+8G
    AMD Radeon(TM) R7 Graphics
    8 GB DDR3 RAM
    1 TB Hard Drive
    Last edited by japjap4; 17 May 2017 at 11:56.
      My ComputerSystem Spec
  2.    19 May 2017 #2
    Join Date : Jun 2015
    Posts : 12,880
    Windows 10 Pro

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

      My ComputersSystem Spec
  3.    20 May 2017 #3
    Join Date : May 2017
    Posts : 10
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
    Thread Starter

    Done. (I'm not really sure what cooling means though.)
      My ComputerSystem Spec
  4.    20 May 2017 #4
    Join Date : Jun 2015
    Posts : 12,880
    Windows 10 Pro

    Cooling means the cooler you use for the CPU
      My ComputersSystem Spec
  5.    20 May 2017 #5
    Join Date : May 2017
    Posts : 10
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
    Thread Starter

    Pardon my ignorance (as I'm a newbie in these kinds of stuff), but where can I find that cooler? If you're talking about the fan, I have two.
      My ComputerSystem Spec
  6.    20 May 2017 #6
    Join Date : Jun 2015
    Posts : 12,880
    Windows 10 Pro

    The fan mounted on the CPU is the cooler, since you have a custom build I assume it is a stock cooler.

    Have a look at my system specs to get a better understanding of what is meant with it
      My ComputersSystem Spec
  7.    20 May 2017 #7
    Join Date : May 2017
    Posts : 10
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
    Thread Starter

    Ohhh, I see. It doesn't really have any model name. Just random numbers, so that's what I inputted in my edited PC specs.
      My ComputerSystem Spec
  8.    20 May 2017 #8
    Join Date : Jun 2015
    Posts : 12,880
    Windows 10 Pro

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial for the installation part AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums
      My ComputersSystem Spec
  9.    20 May 2017 #9
    Join Date : May 2017
    Posts : 10
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
    Thread Starter

    Hello,
    I did what you instructed me to do. Should I download the "AMD Auto-detect" software or should I manually search my drivers and download them?
      My ComputerSystem Spec
  10.    20 May 2017 #10
    Join Date : Jun 2015
    Posts : 12,880
    Windows 10 Pro

    Preferably manually searching.
      My ComputersSystem Spec

 
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