Windows 10: Thread Stuck in Device Driver BSOD (when DotA is opened)

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  1. Posts : 10
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
    Thread Starter
       21 May 2017 #11

    Hello, sorry for the late reply.

    I've uninstalled the drivers and reinstalled them back but the problem still persists :/ I got another BSOD while I was using my web browser while DotA was opened. Seems like it didn't work.
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,610
    Windows 10 Pro
       21 May 2017 #12

    What GPU do you have?
      My ComputersSystem Spec

  3. Posts : 10
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
    Thread Starter
       21 May 2017 #13

    I have an AMD Radeon R7 Graphics Spectre
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,610
    Windows 10 Pro
       21 May 2017 #14

    Please provide a new set of logs so I can compare data from the dumps.
      My ComputersSystem Spec

  5. Posts : 10
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
    Thread Starter
       21 May 2017 #15


    here are the logs you requested.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,610
    Windows 10 Pro
       21 May 2017 #16


    I was not aware that you enabled driver verifier, good step!

    This is what I see, 2 different BSOD error codes with pretty much the same stack.
    The 0x1E speaks of a bug in the driver of Avast, the system crashes because this driver is making improper calls.
    The single 0x3B speaks of the exact same problem with Avast.
    Please remove Avast while troubleshooting.
    3: kd> kb
     # RetAddr           : Args to Child                                                           : Call Site
    00 fffff802`e0be0c03 : 00000000`0000001e ffffffff`80000003 fffff802`e0b676b0 ffff8b80`2ad4b848 : nt!KeBugCheckEx
    01 fffff802`e0b720e6 : 00000000`ffff0000 ffffb006`00000000 0000000d`00000100 00000011`210a0100 : nt!KiFatalFilter+0x1f
    02 fffff802`e0b5124f : fffff80c`474d0000 00000000`00000000 fffff80c`464a2624 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x1056
    03 fffff802`e0b67ffd : ffff8b80`2ad4e000 ffff8b80`2ad4aa40 00000000`00000000 00000000`00000000 : nt!_C_specific_handler+0x9f
    04 fffff802`e0abba31 : ffff8b80`2ad4e000 00000000`00000000 ffff8b80`2ad48000 ffffb006`1e865318 : nt!RtlpExecuteHandlerForException+0xd
    05 fffff802`e0aba7e4 : ffff8b80`2ad4b070 ffff8b80`2ad4b570 ffff8b80`2ad4b070 ffff8b80`2ad4b848 : nt!RtlDispatchException+0x421
    06 fffff802`e0b6ce02 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchException+0x144
    07 fffff802`e0b6a473 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
    08 fffff802`e0b676b1 : fffff80c`459cb533 ffffb006`1f2b0025 ffffb006`210187c0 ffff8b80`2ad4bad0 : nt!KiBreakpointTrap+0xf3
    09 fffff80c`459cb533 : ffffb006`1f2b0025 ffffb006`210187c0 ffff8b80`2ad4bad0 ffffb006`210187c0 : nt!DbgBreakPoint+0x1
    0a (Inline Function) : --------`-------- --------`-------- --------`-------- --------`-------- : Wdf01000!Mx::MxDbgBreakPoint+0x6 [d:\rs1\minkernel\wdf\framework\shared\inc\primitives\km\mxgeneralkm.h @ 156]
    0b fffff80c`45a5994b : 00000000`00737973 ffffb006`21018610 00004ff9`df093f78 fffff80c`48470370 : Wdf01000!FxVerifierDbgBreakPoint+0x43 [d:\rs1\minkernel\wdf\framework\shared\inc\private\common\fxverifier.h @ 97]
    0c fffff80c`459ebfef : ffffb006`20f6c080 ffff8b80`2ad4bd02 ffffb006`21018610 ffffb006`20f6c080 : Wdf01000!FxIoQueue::Vf_VerifyForwardRequest+0xcb [d:\rs1\minkernel\wdf\framework\shared\irphandlers\io\fxioqueue.cpp @ 1718]
    0d (Inline Function) : --------`-------- --------`-------- --------`-------- --------`-------- : Wdf01000!FxIoQueue::VerifyForwardRequest+0x4b963
    0e (Inline Function) : --------`-------- --------`-------- --------`-------- --------`-------- : Wdf01000!FxIoQueue::ForwardRequest+0x4b967
    0f fffff80c`48464e53 : ffff8b80`2ad4bc18 ffff8b80`2ad4bce0 ffffb006`20f6c080 ffffb006`1f2be360 : Wdf01000!imp_WdfRequestForwardToIoQueue+0x4ba2f [d:\rs1\minkernel\wdf\framework\shared\core\fxrequestapi.cpp @ 3130]
    10 ffff8b80`2ad4bc18 : ffff8b80`2ad4bce0 ffffb006`20f6c080 ffffb006`1f2be360 ffff9b8c`6275adb0 : aswStm+0x14e53
    11 ffff8b80`2ad4bce0 : ffffb006`20f6c080 ffffb006`1f2be360 ffff9b8c`6275adb0 00000000`00000000 : 0xffff8b80`2ad4bc18
    12 ffffb006`20f6c080 : ffffb006`1f2be360 ffff9b8c`6275adb0 00000000`00000000 ffff8b80`2ad4bce0 : 0xffff8b80`2ad4bce0
    13 ffffb006`1f2be360 : ffff9b8c`6275adb0 00000000`00000000 ffff8b80`2ad4bce0 fffff80c`484653b4 : 0xffffb006`20f6c080
    14 ffff9b8c`6275adb0 : 00000000`00000000 ffff8b80`2ad4bce0 fffff80c`484653b4 ffff9b8c`6275ad80 : 0xffffb006`1f2be360
    15 00000000`00000000 : ffff8b80`2ad4bce0 fffff80c`484653b4 ffff9b8c`6275ad80 ffff8b80`2ad4bda0 : 0xffff9b8c`6275adb0
      My ComputersSystem Spec

  7. Posts : 10
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
    Thread Starter
       22 May 2017 #17


    Yes I've activated Driver Verifier but disabled it since it lagged my PC. Not sure if this is just a bug in Windows 10 though.

    Anyways, I've successfully uninstalled AVAST! Should I wait for the next BSOD to come?
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,610
    Windows 10 Pro
       22 May 2017 #18

    Driver verifier watches the selected behaviour of the selected drivers, this could cause a little delay in several things which you notice. This is completely normal.

      My ComputersSystem Spec

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