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  1.    19 May 2017 #11
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,343
    Windows 10 Pro X64 16299.19

    Quote Originally Posted by Pookster View Post
    I've tried to, but it doesn't put a file on my desktop. It just says it does.
    This seems to happen if people have moved their user folders off the boot (C: ) drive. Search for a folder calld TFdebugFiles, see if it's someplac3e other than your Desktop, probably on the C: drive somewhere.
      My ComputersSystem Spec
  2.    21 May 2017 #12
    Join Date : May 2017
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by philc43 View Post
    That's strange, it should create a zip file. Can you normally save files to your desktop?
    Yeah. I even tried running the exe as admin.
      My ComputerSystem Spec
  3.    21 May 2017 #13
    Join Date : Apr 2017
    Posts : 8,665
    windows 10 professional version 1607 build 14393.969 64 bit

    Windows driver verifier can find misbehaving drivers. Then you can uninstall them and reinstall new applications/drivers.

    Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community

    To start windows driver verifier type verifier into the left lower corner search.
    Follow the settings in the link.

    Also it is easier to use windows driver verifier when advanced system settings startup and recovery automatic restart is unchecked:

    BSOD Finding and fixing them - Microsoft Community

    When the bsod's occur they will often display the stop code: driver verifier detected violation.
    Sometimes they will display immediately the misbehaving driver with it ending in .sys
    It is most effective and efficient to use third party software such as whocrashed and bluescreenview to have immediate analysis of the bsod. Sometimes though there may be some difference in analysis or you are unable to interpret the results and posting for feedback is useful.
    To turn off windows driver verifier you must know your way through the windows troubleshooting menu to get to start up options.
    When in startup options choose option number 6 safe mode with command prompt. When there enter verifier /reset
    This should turn off windows driver verifier and enable you to get back to the desk top.
    When you are back on the desk top you run the third party software for immediate analysis and then uninstall the application or driver.
    You can then reinstall the application/driver and continue to use driver verifier until there are no longer any bsod. They recommend using windows driver verifier for 36 hours of normal use to have no bsod. This may not happen as there may be no perfect driver for your computer's configuration. But you have done the preventative maintenance to reduce the bsod.

    In case you cannot find the optimal driver another thread used DriverMax to find one.
      My ComputerSystem Spec

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