Windows 10: kernel_security_check BSOD occur repeatdly in random times Solved

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  1.    16 May 2017 #1

    kernel_security_check BSOD occur repeatdly in random times


    Recently, while playing a game (Heroes of the Storm), I have encountered a KERNEL_SECURITY_CHECK_FAILURE BSOD, so I sent the computer to a lab to run some stress tests - according to them nothing was detected and the issue did not repeat. By their advice, I have installed Windows 10 from scratch and the problem did not occur for another week.

    * Now, while doing the same activity (playing a game) the BSOD occurred once again; it also takes a couple of attempts to start the computer again after that crash.

    * Another different BSOD popped up while I was browsing the web trying to find a fix which was a MEMORY_MANAGEMENT one (I have uploaded both dumps).

    * I ran Windows Memory Test which found no problems (although I don't know how reliable this test is).

    I can't tell specifically when the computer crashes or why because I am able to play and use the computer for some time, to this point I've had 3 sessions of re-occurring BSODs,
    twice after I reinstalled Windows.

    Any help would be greatly appreciated. Thanks!

    Attachment 135224
      My ComputerSystem Spec


  2. Posts : 2,867
    64bit Win 10 Pro ver 1709 Build 16299.64
       17 May 2017 #2

    Hello and welcome to Tenforums

    A better test for memory is described below:




    kernel_security_check BSOD occur repeatdly in random times Diagnostic Test kernel_security_check BSOD occur repeatdly in random times
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
      My ComputersSystem Spec

  3.    20 May 2017 #3

    Thanks for your response.

    Sorry it took me some time but I had issues leaving the computer over-night, anyway I've ran the test in two instances, both returned with no errors:

    Attachment 135776
      My ComputerSystem Spec


  4. Posts : 2,867
    64bit Win 10 Pro ver 1709 Build 16299.64
       22 May 2017 #4

    The is an indication that USB devices might be involved in this crash. Can you remove any USB devices for testing purposes and see if it makes a difference?

    Code:
    BugCheck 139, {3, ffff9d8158df32b0, ffff9d8158df3208, 0}
    Probably caused by : USBXHCI.SYS ( USBXHCI!Isoch_Transfer_CompleteCancelable+6f )
      My ComputersSystem Spec

  5.    22 May 2017 #5

    The only USB devices connected are these I use on a regular basis (headphones, keyboard, mouse and bluetooth receiver) and since it takes about a week for the BSOD to reappear it is problematic to go without them.

    Can dumps (or any other application) provide a more detailed image of the USB plugs involved?
      My ComputerSystem Spec

  6.    21 Jun 2017 #6

    Sorry to bump the thread but I'm still clueless, it's been 4 weeks with no issues what-so-ever.

    Today it's been the worst BSOD loop I've encountered so far, I'll try to describe as fully as possible- I was again playing until the game crashed, while relaunching it a KERNEL_SECURITY_CHECK_FAILURE occurred.

    My USB devices was as follows: Mouse, Bluetooth receiver hub for headphones, Keyboard (/w USB extenders) and a Bluetooth receiver attached to it.

    First, I booted into safe mode and tried using Windows Driver Verifier to detect issues - which caused a BSOD loop and was unable to boot into windows so I disabled it.

    After several hard restarts I disconnected every USB device but the mouse and keyboard, even after that some new weird BSOD appeared (some were just codes) and Windows couldn't even load (some .sys files corruption, like acpi.sys).

    I'm now using only mouse and keyboard and hoping nothing will crash again, but I need some real pro debugging tips on what to do next, I have absolutely no idea how to confront that issue. I'm not afraid to dive deep to find whats causing the issue, just need some guidance.

    I have attached the newly created dumps, your help will be highly appreciated!
      My ComputerSystem Spec


  7. Posts : 2,867
    64bit Win 10 Pro ver 1709 Build 16299.64
       21 Jun 2017 #7

    The sequence of events you describe is not atypical. A game crash occurs and in the crash some file might have been in the process of writing data to memory or somewhere and its gets interrupted, the system gets corrupted. You try to carry on but then the system detects a problem and crashes. You tried to look into this with safe mode and driver verifier, I can see your attempts to do this in the eventlog; the F8 keystrokes were recorded but the driver verifier clearly did not work.

    I would do a thorough check of your file system:

    1. Open an elevated command prompt
    2. type sfc /scannow and return
    3. Reboot and repeat two times since it can take up to three scans to find all the problems.

    You can also check your system disk to make sure there is no corruption there:

    1. Open the elevated command prompt
    2. type chkdsk %systemdrive% /F

    Additional note for explanation:
    The event log also showed that there had been some corruption:
    Code:
    Event[2755]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-General
      Date: 2017-06-21T00:36:02.639
      Event ID: 5
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Tomer-PC
      Description: 
    {Registry Hive Recovered} Registry hive (file): '\SystemRoot\System32\Config\SOFTWARE' was corrupted and it has been recovered. Some data might have been lost.
    Last edited by philc43; 22 Jun 2017 at 04:45.
      My ComputersSystem Spec

  8.    22 Jun 2017 #8

    Somehow again all tests passed with no issues. Last night I had a IRQL_NOT_LESS_OR_EQUAL (not sure anymore if it has something to do with it but I was playing the same game once again).

    I'm still connected only with mouse, keyboard and a Logitech Bluetooth receiver hub for my headphones.
    How can I rule out one of these devices (or their drivers) as the reason for the crashes?
      My ComputerSystem Spec


  9. Posts : 2,867
    64bit Win 10 Pro ver 1709 Build 16299.64
       22 Jun 2017 #9

    tomerst said: View Post
    Somehow again all tests passed with no issues. Last night I had a IRQL_NOT_LESS_OR_EQUAL (not sure anymore if it has something to do with it but I was playing the same game once again).
    It would be worth checking on the game forums to see if others are having problems with this game.


    tomerst said: View Post
    I'm still connected only with mouse, keyboard and a Logitech Bluetooth receiver hub for my headphones.
    How can I rule out one of these devices (or their drivers) as the reason for the crashes?
    You can try using other combinations of USB ports or replacing the Bluetooth headphones and using a wired headphone directly plugged into the audio headphone socket.

    Please can you fill in as many details as possible about you system in the system spec area of your profile. This is just in case I have missed anything and having the info in the dropdown at the bottom of your post helps us to quickly see what your system is.
      My ComputersSystem Spec

  10.    22 Jun 2017 #10

    I've updated my system specs. I had to format Windows after some BlueScreen loops caused it to work super slow and buggy. I know believe the faulty device is either the headphones or something far more extent (maybe BIOS or motherboard related) because I had some game sessions without any sound output and it went okay, just after connecting the USB (important to note I used the front ports this time) some crazy loops has occured.
    I still wonder though, because unplugging the headphones jacket should have stopped the crash loops, but it still went crazy, getting BlueScreens with different reason codes one after another, sometimes I even had to cut all power supply just to get the PC to boot, thats why I suspect a BIOS issue maybe?
    Any ideas would be gladly appreciated


    EDIT 1: I flashed BIOS to the newest version availabe, with almost no drivers or software on a newly installed Windows, started a new game with the same gear mentioned, BSOD once again - might just be the headphones as suspected.


    EDIT 2: Downloaded latest Logitech's drivers for the headset, still no use.
    Last edited by tomerst; 23 Jun 2017 at 07:30.
      My ComputerSystem Spec


 
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