Page 1 of 2 12 LastLast
  1.    15 May 2017 #1
    Join Date : Dec 2016
    Posts : 28
    windows 10

    irql_not_less_or_equal , system thread exception not handled ndu.sys


    irql_not_less_or_equal , system thread exception not handled ndu.sys, clock watch dog timeout
    These BSOD happened many times. Already clean installed windows 10 creator update, and has updated all driver.
    I found the BSOD happened more while installing Steam games or other software. Not sure if it is related.
    I really hope the problem can be solved as I do my work mostly on my computer!

    dump file:
    https://drive.google.com/open?id=0B9...mk0Q1lwU2lqVk0
    Last edited by ztartennery; 16 May 2017 at 12:50.
      My ComputerSystem Spec
  2.    15 May 2017 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,335
    Windows 10 Pro X64 16299.19

    Please read and follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions

    Never mind, I see the zip is included in the .rar file.
      My ComputersSystem Spec
  3.    15 May 2017 #3
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,335
    Windows 10 Pro X64 16299.19

    Not able to read your dumps due to a problem with the Microsoft symbol servers. Problem has been reported, just waiting for them to fix it.

    Meanwhile, I see in the msinfo32.nfo file that you are having a problem with NVIDIA Virtual Audio Device. From what I can find, newer Nvidia cards run audio right through the video card (Via HDMI). You have the latest Nvidia driver available, 382.05. Try this:

    Remove and install latest Nvidia drivers:

    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads

    Then do a custom install of only the NVidia graphics driver and the PhysX driver.

    See if that gets rid of the problem.
      My ComputersSystem Spec
  4.    15 May 2017 #4
    Join Date : Dec 2016
    Posts : 28
    windows 10
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    Not able to read your dumps due to a problem with the Microsoft symbol servers. Problem has been reported, just waiting for them to fix it.

    Meanwhile, I see in the msinfo32.nfo file that you are having a problem with NVIDIA Virtual Audio Device. From what I can find, newer Nvidia cards run audio right through the video card (Via HDMI). You have the latest Nvidia driver available, 382.05. Try this:

    Remove and install latest Nvidia drivers:

    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads

    Then do a custom install of only the NVidia graphics driver and the PhysX driver.

    See if that gets rid of the problem.
    Thank you very much for your help! It is because I disabled it because I think I don't need it
      My ComputerSystem Spec
  5.    15 May 2017 #5
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,335
    Windows 10 Pro X64 16299.19

    If you are using the on-board sound then that is true. Check it again just to make sure.
      My ComputersSystem Spec
  6.    15 May 2017 #6
    Join Date : Dec 2016
    Posts : 28
    windows 10
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    If you are using the on-board sound then that is true. Check it again just to make sure.
    I am using Asus sound card Xonar ST
      My ComputerSystem Spec
  7.    15 May 2017 #7
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,335
    Windows 10 Pro X64 16299.19

    Okay, disabled is good then.

    Looked agaian and there actually are no dumps in the zip/rar file you uploaded. See if there is a C:\Windows\memory.dmp. If it's there then zip it and upload to a site like OneDrive then post a link to it here.
    Also please make sure your PC is configured for small dump files:

    How to Configure Windows 10 to Create Dump Files on BSOD
      My ComputersSystem Spec
  8.    15 May 2017 #8
    Join Date : Dec 2016
    Posts : 28
    windows 10
    Thread Starter

    Quote Originally Posted by Ztruker View Post
    Okay, disabled is good then.

    Looked agaian and there actually are no dumps in the zip/rar file you uploaded. See if there is a C:\Windows\memory.dmp. If it's there then zip it and upload to a site like OneDrive then post a link to it here.
    Also please make sure your PC is configured for small dump files:

    How to Configure Windows 10 to Create Dump Files on BSOD

    I can't find any memory.dmp at C:\Windows\ , but in Start up and recovery, it was set to be Automatic memory dump at %SystemRoot%\MEMORY.DMP

    update: It was deleted by a software and was fixed so that dump file will not be deleted again. If BSOD occurs again, I will post the link to my dump file.
      My ComputerSystem Spec
  9.    16 May 2017 #9
    Join Date : Dec 2016
    Posts : 28
    windows 10
    Thread Starter




    https://drive.google.com/open?id=0B9...mk0Q1lwU2lqVk0
    this is my dump file ziped, please
    I have also updated my attached zip file
      My ComputerSystem Spec
  10.    16 May 2017 #10
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,335
    Windows 10 Pro X64 16299.19

    The memory.dmp file is partially corrupted according to windbg, so I can't look at it.
    Code:
    THIS DUMP FILE IS PARTIALLY CORRUPT.
    KdDebuggerDataBlock is not present or unreadable.
    I downloaded it twice with same results.

    Run dm_log_collector again now that dumps aren't being deleted, see if any mini-dumps are there now in C:\Windows\minidump.
    Upload zip file in a new post if there are any, don't update the first post.
      My ComputersSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
System thread exception not handled(usbehci.Sys)
Hi Today I try to setup new device to my laptop And now when I turn on my laptop the blue screen error was shown : "System thread exception not handled(usbehci.Sys)" And Windows not start up !!! This error was shown when I try to use...
BSOD Crashes and Debugging
System Thread Exception Not Handled.
Okay so I have been having some blue screen issues. I have tried many troubleshooting solutions but I cannot seem to find out what is causing these issues and I need a hand. Minidump info included in link. Ran memtest today with 8 passes 0 Errors.
BSOD Crashes and Debugging
system thread exception not handled - iastorav.sys
Hi, After installing windows 10 from scratch due to problems after update from 8.1 I have the a/m error at start up. System shows the error and restarts and then everything is OK but I want to get rid of this. When I search the web I found that...
Drivers and Hardware
System Thread Exception Not Handled - Please help
I updated to Windows 10 last week from 8.1 on my Samsung laptop. The update went fine but the restart left me with the message "System THread Exception Not Handled". The only way to get my computer to reboot was to restore it to the original 8.1...
Installation and Upgrade
BSOD, System Thread exception not handled
Hey, tried several times to upgrade from Win7 64bit to Win 10. After upgrade i mostly could login and then get BSOD sometimes after a few seconds, other times i could use edge and chrome for several minutes. The weird thing was that starting task...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 14:49.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums