Windows 10: BSOD every other day or so Solved

  1.    13 May 2017 #1

    BSOD every other day or so


    Been getting these BSOD errors for a few days now, haven't able to figure it out
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       15 May 2017 #2

    There is a comment in the dxdiag report:

    Code:
    There is a problem with Intel(R) HD Graphics 4600 device. For more information, search for 'graphics device driver error code 22'
    If you are not using the on-board graphics you should disable it in the BIOS.
      My ComputersSystem Spec

  3.    15 May 2017 #3

    Thanks for the reply, I disabled the on-board graphics in BIOS and made sure it was gone in Device Manager. Here's hoping for no more BSOD
      My ComputerSystem Spec

  4.    16 May 2017 #4

    Well Monday (5/15) passed with no BSOD but I just got one today, this time win32kbase.sys was cited in the BSOD.

    Attachment 135318
      My ComputerSystem Spec

  5. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       22 May 2017 #5

    Now that the MS symbols server has been updated we can read the crash dumps again. I've checked you latest crash and I would suggest it was caused by the NVidia graphics driver.

    Code:
    ffffe100`056b3038  fffff806`b2af378aUnable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_a2b0acab06663645\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x8378a
    Please reinstall the NVidia driver. The best way to do this is to uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the NVidia website. When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.
      My ComputersSystem Spec

  6.    22 May 2017 #6

    Thanks, I was wondering why WinDBG wasn't working the other day. I followed your suggestions and will mark this as solved for now.
      My ComputerSystem Spec


 

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