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  1.    19 Aug 2017 #31
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    To turn off windows driver verifier there are 3 methods in the link in post#29.
    1) startup options (not startup repair) > save mode with command prompt > type: verifier /reset
    2) command prompt > Administrator X:\Windows\system32\cmd.exe > type: verifier /bootmode resetonbootfail
    3) restore

    Please post an updated zip.
    Please see post #20 and post images of the drive testing.
      My ComputerSystem Spec
  2.    20 Aug 2017 #32
    Join Date : May 2017
    Posts : 28
    Windows 10
    Thread Starter

    Hi zbook,

    2)worked! Please see attached zip. No new minidumps were created when booting with driver verifier enabled though (the most recent dump on the 19th happened prior to this testing).

    Thanks
    George

    DESKTOP-L224S2J-Sun_20_Aug_101607_15.zip
      My ComputerSystem Spec
  3.    20 Aug 2017 #33
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    Okay.
    If you use DVD Fab Passkey by Fengtao Software please uninstall and reinstall it.
      My ComputerSystem Spec
  4.    20 Aug 2017 #34
    Join Date : May 2017
    Posts : 28
    Windows 10
    Thread Starter

    It's not essential so I've uninstalled it.

    What next?
      My ComputerSystem Spec
  5.    20 Aug 2017 #35
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    Restart windows driver verifier.
    Later in the day I'll check in to see if there are any bsod mini dumps
    Please post images of the SMART tests on the drives.
    Error scans etc.
      My ComputerSystem Spec
  6.    20 Aug 2017 #36
    Join Date : May 2017
    Posts : 28
    Windows 10
    Thread Starter

    I setup verifier again and it still hung on the windows logo.

    Driver selection:
    Click image for larger version. 

Name:	driververifier1.PNG 
Views:	9 
Size:	21.9 KB 
ID:	149683
    Click image for larger version. 

Name:	driververifier2.PNG 
Views:	9 
Size:	25.4 KB 
ID:	149684

    I reset the verifier and decided to add the non MS drivers one at a time until it worked/hung. Arbitrarily I selected the OpenVPN tap0901.sys and got a DRIVER VIOLATION within seconds of desktop loading.

    I've attached new dump/logs: DESKTOP-L224S2J-Sun_20_Aug_141721_24.zip

    Many thanks
    George
      My ComputerSystem Spec
  7.    20 Aug 2017 #37
    Join Date : May 2017
    Posts : 28
    Windows 10
    Thread Starter

    Attached are HDTUNE HDD tests

    Hope this is what you are after
    Click image for larger version. 

Name:	hdtune_health.PNG 
Views:	0 
Size:	140.7 KB 
ID:	149700
    Click image for larger version. 

Name:	hdtune_errorcheck.PNG 
Views:	0 
Size:	84.5 KB 
ID:	149701
      My ComputerSystem Spec
  8.    20 Aug 2017 #38
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    There was 1 bsod mini dump file debugged which displayed: tap0901.sys

    Open Asus web site > enter serial or product number with operating system > view drivers > identify TAP ethernet driver
    Using device manager uninstall Tap ethernet adapter tap0901.sys
    Reinstall from Asus website


    Report into the thread the duration of the windows icon hangs with rotating dots. When and how often do they occur? Is it only with windows driver verifier?





    Code:
    tap0901      TAP-Windows Adapter V9 TAP-Windows Adapter V9 Kernel        Manual     Running    OK         TRUE        FALSE        4,096             16,384      0          21 Apr 10:10:05        C:\WINDOWS\system32\drivers\tap0901.sys          4,096
    Code:
    BugCheck C4, {2002, fffff80fa2f88aa8, 10, 0}*** WARNING: Unable to verify timestamp for tap0901.sys*** ERROR: Module load completed but symbols could not be loaded for tap0901.sysProbably caused by : tap0901.sys ( tap0901+8aa8 )

    Code:
    Event[67]:  Log Name: System  Source: Service Control Manager  Date: 2017-05-06T14:38:48.161  Event ID: 7045  Task: N/A  Level: Information  Opcode: N/A  Keyword: Classic  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-L224S2J  Description: A service was installed in the system.Service Name:  TAP-Windows Adapter V9Service File Name:  \SystemRoot\System32\drivers\tap0901.sysService Type:  kernel mode driverService Start Type:  demand startService Account:
    Code:
    Name    [00000001] TAP-Windows Adapter V9Adapter Type    Ethernet 802.3Product Type    TAP-Windows Adapter V9Installed    YesPNP Device ID    ROOT\NET\0000Last Reset    20 Aug 14:14Index    1Service Name    tap0901IP Address    Not AvailableIP Subnet    Not AvailableDefault IP Gateway    Not AvailableDHCP Enabled    YesDHCP Server    Not AvailableDHCP Lease Expires    Not AvailableDHCP Lease Obtained    Not AvailableMAC Address    ‪00:FF:40:6C:27:42‬Driver    c:\windows\system32\drivers\tap0901.sys (9.0.0.21, 26.50 KB (27,136 bytes), 17 May 13:27)
      My ComputerSystem Spec
  9.    20 Aug 2017 #39
    Join Date : May 2017
    Posts : 28
    Windows 10
    Thread Starter

    tap0901.sys relates to the VPN client I use. I have removed it as it is not essential and I could bring back into the mix later.

    Despite the above, I still hang at the blue windows logo when I enable Driver Verifier (with all non MS drivers checked).

    The hang is just the windows logo only (no spinning dots). This only happens when driver verifier is enabled. I have never seen this happen before. The only time this has not happened with driver verifier enabled is when I (completely randomly) ticked only the tap0901.sys driver for verification.

    Do you want me to enable non MS drivers one by one?
      My ComputerSystem Spec
  10.    20 Aug 2017 #40
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    How long is the hang?
    Is it tolerable or intolerable?
    The tests that were ran, scannow and restorehealth did not display integrity violations but parts of the operating system and registry are not checked or fixed by running scannow or restorehealth.

    If you start from a clean install "vanilla install" with windows updates only and no drivers or applications installed this is the best starting point for testing hardware.
    For the software issues now please perform an in place upgrade repair:
    Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials

    Let us know what happens to the Microsoft icon hangs. Did they disappear, get worse, or remain the same after the in place upgrade repair.
      My ComputerSystem Spec

 
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