Windows 10: BSOD when inserting portable usb hdd

  1. Posts : 2
    Microsoft Windows 10 Home 64-bit 14393 Multiprocessor Free
       11 May 2017 #1

    BSOD when inserting portable usb hdd

    My Hp Notebook automatically starts a BSOD restart cycle when I insert my Seagate 3TB portable hdd. I can't even get to the boot screen, it's just a nonstop cycle. I tried safe mode, that also continued the cycle once the usb was inserted. If I take that hard drive out, and restart the computer, it works fine. I have other portable hdd, they work just fine as well. It will only BSOD once I put in the Seagate 3TB. The hdd itself isn't clicking, overheating or anything else, it was fine until about a week ago when the bsod nonstop cycle began.
    Please help, I just want to get the files off it & be done with it. Any suggestions or advice would be greatly appreciated.
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,270
    Windows 10 Pro X64 17134.191
       13 May 2017 #2

    Try KYHI's WinPE rescue disc. Boot it then see if plugging in the 3TB external drive still causes a problem. See here: Windows 10 Recovery Tools - Bootable Rescue Disk from KYHI

    Sounds to me like a corrupted file system on that drive. If you can get it to install so you an run chkdsk against it, that might fix the problem.
      My ComputersSystem Spec

  3. Ztruker's Avatar
    Posts : 6,270
    Windows 10 Pro X64 17134.191
       13 May 2017 #3

    The newest dump is from 5/7.

    Definitely a file system problem, from info in teh Stack trace:
    ffff8001`9cc35cd0 fffff803`8a64ed10 : 00000000`00000001 ffffffff`024fff82 ffff8001`9cc35dc8 ffff8001`9cc35de0 : nt!CcGetVirtualAddress+0x2ba
    ffff8001`9cc35d80 fffff803`8aaa54ea : 00000000`7273664c ffff8001`9cc35f40 00000000`00001000 fffff803`8a84d200 : nt!CcPinFileData+0xb0
    ffff8001`9cc35e80 fffff804`9491050d : ffffffff`024fff82 ffff8001`9cc35f98 ffff8001`00001000 00001f80`00000001 : nt!CcPinRead+0xea
    ffff8001`9cc35f40 fffff804`94932d28 : 00000000`00000001 ffffffff`024fff82 00000000`00000000 00000000`00001000 : NTFS!LfsPinOrMapData+0x59
    ffff8001`9cc35f90 fffff804`94930b97 : ffffa68a`00000000 ffffb800`416ec898 fffff780`00000001 ffff8001`9cc36401 : NTFS!LfsFindLastLsn+0x78c
    ffff8001`9cc361e0 fffff804`949302e2 : ffffb800`46568400 00000000`ffff0000 ffffb800`04000000 00000000`04000000 : NTFS!LfsRestartLogFile+0x533
    ffff8001`9cc36380 fffff804`9492f375 : 00000000`0016141c 00000000`fffffff8 ffffb800`4ee74890 ffffb800`4c43f6f0 : NTFS!LfsOpenLogFile+0x9e
    ffff8001`9cc36420 fffff804`9491ce8f : ffffb800`416ec600 ffffb800`416ec898 ffffb800`416ec6f8 ffffb800`416ec6f8 : NTFS!NtfsStartLogFile+0x35d
    ffff8001`9cc36510 fffff804`9490ed71 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : NTFS!NtfsMountVolume+0x11b3
    ffff8001`9cc36920 fffff804`94804691 : ffffb800`416ec6f8 ffff8001`9cc36a40 00000000`00000000 fffff803`8a666311 : NTFS!NtfsCommonFileSystemControl+0xa1
    ffff8001`9cc36a00 fffff803`8a6696f9 : fffff803`8a9ba100 ffffb800`45ba76c0 ffffb800`416ec768 fffff803`8a9ba280 : NTFS!NtfsFspDispatch+0x281
    ffff8001`9cc36b80 fffff803`8a6ba2d5 : ffff8001`995c0180 00000000`00000080 ffffb800`40eda640 ffffb800`45ba76c0 : nt!ExpWorkerThread+0xe9
    ffff8001`9cc36c10 fffff803`8a757c86 : ffff8001`995c0180 ffffb800`45ba76c0 fffff803`8a6ba294 00000000`00000000 : nt!PspSystemThreadStartup+0x41
    ffff8001`9cc36c60 00000000`00000000 : ffff8001`9cc37000 ffff8001`9cc31000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    Note all the NTFS entries.

    If KYHI's rescue disc doesn't work for you, try a live Linux CD/DVD/flash drive to access your data.
      My ComputersSystem Spec


Related Threads
Why do my PC makes sound ( the sound on Windows 10 we get when an USB device is inserted ) even when no device is inserted ? Is this because of any malware ? I have done virus scans today but found none.
Still very new to Win 10 so after inserting new Dragon Speech v13 CD can't find it in the files anywhere as was the case with Win 7 ? And what to do next as there's no prompts.... Appreciate any help thanks.
Auto play on inserting a dvd or cd in Drivers and Hardware
Good evening to all. I decided to make an image of my C drive on my windows ten spare laptop,Using the free Macrium Reflect software. followed all the info on how to proceed with the software,It all went well I burnt the recovery disc as directed....
Hello there, I have a new computer with windows 10, at the first boot the computer did some things to prepare itself for use, but then I was asked to give my credenitals to account, I used my windows account, but there was some error and I had to...
inserting pictures in a thread in Browsers and Email
Hi, I must have changed some setting or something has changed I think :( In the past I could just copy and paste an image (prtscrn) in a message. Now I first have to save the image and separately upload it? This is in Edge, but also in...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 16:19.
Find Us