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  1.    10 May 2017 #1
    Join Date : May 2017
    Posts : 11
    Windows 10 Pro

    BSOD: Machine Check Exception (caused by hal.dll)


    Hello, everyone. This is my first post on this site. Someone recommended me to come here to see if I could find a solution to my problem. I have been getting the BSOD crash for 8 days now, and it seems the problem goes beyond my knowledge. It all started 7-8 days ago, after running a Radeon Clean Install for my graphics drivers. After that, I had some issues, so decided to open my case to reseat the GPU, and then reset Windows (keeping my files). After the reset, Windows worked fine for about 20 minutes, and then started crashing, always giving me the "Machine Check Exception" BSOD. To make the long story short, I have reset and fresh-installed Windows about 5 times, and the issue still persists. I don't know what it is, but Bluescreenview says it's caused by "hal.dll" in System 32. I have tried everything under my knowledge regarding PCs. I have reseated the GPU, CPU (reapplied thermal paste), heatsink, RAM, even reconnected all cables inside the case. After the last fresh install (I did it yesterday), I managed to update most drivers, but now I can barely load my desktop, because it crashes while booting Windows. It's important the fact that it runs flawlessly in Safe Mode, and in BIOS. I'm right now typing this from Safe Mode. Please someone help me...

    Note: You will most likely find in the file attached to this post that one of the minidump files reads the APC Index Mismatch BSOD. That one barely happens, it usually happens if I make radical changes, like disabling services, and stuff.
      My ComputerSystem Spec
  2.    11 May 2017 #2
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    Code:
    0x0000009C:    MACHINE_CHECK_EXCEPTION (10.05.2017 13:06:37) [Windows 10] 
     
    CAUSED BY:     intelppm.sys [10.07.2015] * Intel Processor driver * => http://downloadcenter.intel.com/Default.aspx also at 
                   hal.dll  (Hardware Abstraction Layer DLL. NO Driver)  
     
    PROCESS:       System 
     
    Usual causes:  Hardware error (similar to STOP 0x124)

    There is only so much you can do with a bugcheck like this until it comes down to a faulty processor that will need to be replaced. Start from 1 and work downward:

    1. Ensure your temperatures are within standard and nothing's overheating. You can use a program such as Speccy if you'd like to monitor temps - http://www.piriform.com/speccy

    2. Clear your CMOS (or load optimized BIOS defaults) to ensure there's no improper BIOS setting -http://pcsupport.about.com/od/fixthe.../clearcmos.htm

    3. Ensure your BIOS is up to date.

    4. The only software conflict that can usually cause *9C or *124 bugchecks are OS to BIOS utilities from manufacturer's like Asus' AI Suite, AI Charger software, etc. If you have something like this software-wise, remove it ASAP (which I see you do have Asus software installed).

    5. If all of the above fail, the only left to do is replace your processor as it is faulty.




    BSOD: Machine Check Exception (caused by hal.dll) Diagnostic Test BSOD: Machine Check Exception (caused by hal.dll)
     CPU TEST

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.


    For checking temperatures u can use SpeedFan:

    SpeedFan
    SpeedFan automatically searches your computer for informative chips: the hardware monitor chips. SpeedFan can display voltages, fan speeds and temperatures.
      My ComputerSystem Spec
  3.    11 May 2017 #3
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    I recommend also uninstalling NORTON for testing purposes and use windows defender instead.
      My ComputerSystem Spec
  4.    11 May 2017 #4
    Join Date : May 2017
    Posts : 11
    Windows 10 Pro
    Thread Starter

    Thanks for the reply.

    Is it possible the CPU could just need to be reseated? The first time I reseated the GPU (before the crashes started), I accidentally pushed the heatsink (twice) and made it move a bit. I also dropped a screw onto the MOBO, but according to what I have read, it's very unlikely something like that could have damaged it.

    The PC is relatively new (I built it on December 2016), and unless I actually damaged the CPU (I5-6600K) when I pushed the heatsink, I highly doubt it's faulty, considering I had never had a BSOD since I built the PC on December. It all started after that Radeon Clean Install made me open the case to try to reseat the GPU.

    It has crashed over and over again, without any softwares installed at all (including Norton, and the ASUS utilities), so I believe it's safe to discard those.

    I have reset the CMOS (several times), and UEFI BIOS are up to date. The temperature of the CPU is always somewhere between 35 Celsius, and 40 Celsius; and the temperature of the MOBO is always 32 Celsius. As for the GPU, I never check its temperature, and I will probably begin doing that from now on; however, I see its fans are working fine.

    Something just happened 20 minutes ago, it finally crashed in Safe Mode while playing a PS1 game. First time ever it crashes in Safe Mode. Not sure specifically what caused it, but before it happened I had created the registries to allow audio in Safe Mode, and connected my sound system (speakers/subwoofer) to the front panel of the case (for the first time since I always connect it to my monitor), and that seemingly created a flagged driver in Device Manager. I had never tried to run the ePSXe program to play games in Safe Mode, and seemingly it was a bad idea. Do you still think the CPU is faulty?
      My ComputerSystem Spec
  5.    11 May 2017 #5
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    When u say it happend without those software im relatively sure, that theres a hardware problem. It "could" be processor related, thats why I recommend running Prime95 and checking the temperatures at the same time.

    Im still relatively new in the bluescreen analysis thematics. There are a few other important informations in the dump. Maybe another expert here in the forum can look more closely to it?:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    Use !analyze -v to get detailed debugging information.
    
    
    BugCheck 9C, {0, fffff803f7e35ba0, 0, 0}
    
    
    Probably caused by : intelppm.sys ( intelppm!MWaitIdle+18 )
    
    
    Followup:     MachineOwner
    ---------
    
    
    0: kd> !sym prompts;.reload;!analyze -v;!thread;!process;!irp 0;dps fffff803f7e1a000 fffff803f7e21000;!errrec ;.ecxr;lmev;lmlv;lmv;!sysinfo smbios;!sysinfo cpuspeed;q
    quiet mode - symbol prompts on
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................
    Loading User Symbols
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    MACHINE_CHECK_EXCEPTION (9c)
    A fatal Machine Check Exception has occurred.
    KeBugCheckEx parameters;
        x86 Processors
            If the processor has ONLY MCE feature available (For example Intel
            Pentium), the parameters are:
            1 - Low  32 bits of P5_MC_TYPE MSR
            2 - Address of MCA_EXCEPTION structure
            3 - High 32 bits of P5_MC_ADDR MSR
            4 - Low  32 bits of P5_MC_ADDR MSR
            If the processor also has MCA feature available (For example Intel
            Pentium Pro), the parameters are:
            1 - Bank number
            2 - Address of MCA_EXCEPTION structure
            3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
            4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
        IA64 Processors
            1 - Bugcheck Type
                1 - MCA_ASSERT
                2 - MCA_GET_STATEINFO
                    SAL returned an error for SAL_GET_STATEINFO while processing MCA.
                3 - MCA_CLEAR_STATEINFO
                    SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA.
                4 - MCA_FATAL
                    FW reported a fatal MCA.
                5 - MCA_NONFATAL
                    SAL reported a recoverable MCA and we don't support currently
                    support recovery or SAL generated an MCA and then couldn't
                    produce an error record.
                0xB - INIT_ASSERT
                0xC - INIT_GET_STATEINFO
                      SAL returned an error for SAL_GET_STATEINFO while processing INIT event.
                0xD - INIT_CLEAR_STATEINFO
                      SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event.
                0xE - INIT_FATAL
                      Not used.
            2 - Address of log
            3 - Size of log
            4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO
        AMD64 Processors
            1 - Bank number
            2 - Address of MCA_EXCEPTION structure
            3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error
            4 - Low  32 bits of MCi_STATUS MSR for the MCA bank that had the error
    Arguments:
    Arg1: 0000000000000000
    Arg2: fffff803f7e35ba0
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    
    
    Debugging Details:
    ------------------
    
    
    
    
    DUMP_CLASS: 1
    
    
    DUMP_QUALIFIER: 400
    
    
    BUILD_VERSION_STRING:  10.0.10240.16384 (th1.150709-1700)
    
    
    SYSTEM_MANUFACTURER:  System manufacturer
    
    
    SYSTEM_PRODUCT_NAME:  System Product Name
    
    
    SYSTEM_SKU:  SKU
    
    
    SYSTEM_VERSION:  System Version
    
    
    BIOS_VENDOR:  American Megatrends Inc.
    
    
    BIOS_VERSION:  3401
    
    
    BIOS_DATE:  03/15/2017
    
    
    BASEBOARD_MANUFACTURER:  ASUSTeK COMPUTER INC.
    
    
    BASEBOARD_PRODUCT:  Z170 PRO GAMING/AURA
    
    
    BASEBOARD_VERSION:  Rev X.0x
    
    
    DUMP_TYPE:  2
    
    
    BUGCHECK_P1: 0
    
    
    BUGCHECK_P2: fffff803f7e35ba0
    
    
    BUGCHECK_P3: 0
    
    
    BUGCHECK_P4: 0
    
    
    BUGCHECK_STR:  0x9C_GenuineIntel
    
    
    CPU_COUNT: 4
    
    
    CPU_MHZ: db0
    
    
    CPU_VENDOR:  GenuineIntel
    
    
    CPU_FAMILY: 6
    
    
    CPU_MODEL: 5e
    
    
    CPU_STEPPING: 3
    
    
    CPU_MICROCODE: 6,5e,3,0 (F,M,S,R)  SIG: A0'00000000 (cache) A0'00000000 (init)
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    
    PROCESS_NAME:  System
    
    
    CURRENT_IRQL:  f
    
    
    ANALYSIS_SESSION_HOST: 
    
    
    ANALYSIS_SESSION_TIME:  05-11-2017 13:18:01.0061
    
    
    ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
    
    
    BAD_STACK_POINTER:  fffff803f7e35b68
    
    
    LAST_CONTROL_TRANSFER:  from fffff803f5c3ae11 to fffff803f5dc2c20
    
    
    STACK_TEXT:  
    fffff803`f7e35b68 fffff803`f5c3ae11 : 00000000`0000009c 00000000`00000000 fffff803`f7e35ba0 00000000`00000000 : nt!KeBugCheckEx
    fffff803`f7e35b70 fffff803`f5c3b253 : 00000000`00000004 fffff803`f7e35e70 00000000`00000000 00000000`00000004 : hal!HalpMcaReportError+0xf5
    fffff803`f7e35cc0 fffff803`f5c3b380 : ffffe001`e291a660 fffff803`f7e35ef0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x12b
    fffff803`f7e35cf0 fffff803`f5dcc57b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff803`f7e35d20 fffff803`f5dcc331 : 00000000`00000000 fffff803`f5dcc2b0 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    fffff803`f7e35e60 fffff800`bb7d2778 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171
    fffff803`f7e20748 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x18
    
    
    
    
    STACK_COMMAND:  kb
    
    
    THREAD_SHA1_HASH_MOD_FUNC:  31d690d534614e29d1a29a50237988b87615fcf0
    
    
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  ae5050f7a40b0048579d1bfde2230d3d6e82a804
    
    
    THREAD_SHA1_HASH_MOD:  bb9e08fd5b39c99f51340253eeb3532652890f3c
    
    
    FOLLOWUP_IP: 
    intelppm!MWaitIdle+18
    fffff800`bb7d2778 c3              ret
    
    
    FAULT_INSTR_CODE:  ccccccc3
    
    
    SYMBOL_STACK_INDEX:  6
    
    
    SYMBOL_NAME:  intelppm!MWaitIdle+18
    
    
    FOLLOWUP_NAME:  MachineOwner
    
    
    MODULE_NAME: intelppm
    
    
    IMAGE_NAME:  intelppm.sys
    
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  559f383b
    
    
    IMAGE_VERSION:  10.0.10240.16384
    
    
    BUCKET_ID_FUNC_OFFSET:  18
    
    
    FAILURE_BUCKET_ID:  0x9C_GenuineIntel_STACKPTR_ERROR_intelppm!MWaitIdle
    
    
    BUCKET_ID:  0x9C_GenuineIntel_STACKPTR_ERROR_intelppm!MWaitIdle
    
    
    PRIMARY_PROBLEM_CLASS:  0x9C_GenuineIntel_STACKPTR_ERROR_intelppm!MWaitIdle
    
    
    TARGET_TIME:  2017-05-10T16:15:21.000Z
    
    
    OSBUILD:  10240
    
    
    OSSERVICEPACK:  16384
    
    
    SERVICEPACK_NUMBER: 0
    
    
    OS_REVISION: 0
    
    
    SUITE_MASK:  272
    
    
    PRODUCT_TYPE:  1
    
    
    OSPLATFORM_TYPE:  x64
    
    
    OSNAME:  Windows 10
    
    
    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS
    
    
    OS_LOCALE:  
    
    
    USER_LCID:  0
    
    
    OSBUILD_TIMESTAMP:  2015-07-10 05:29:30
    
    
    BUILDDATESTAMP_STR:  150709-1700
    
    
    BUILDLAB_STR:  th1
    
    
    BUILDOSVER_STR:  10.0.10240.16384
    
    
    ANALYSIS_SESSION_ELAPSED_TIME: 558
    
    
    ANALYSIS_SOURCE:  KM
    
    
    FAILURE_ID_HASH_STRING:  km:0x9c_genuineintel_stackptr_error_intelppm!mwaitidle
    
    
    FAILURE_ID_HASH:  {d82f1232-e6fd-ac41-d01e-ddeec73b684b}
    
    
    Followup:     MachineOwner
    ---------
    
    
    GetPointerFromAddress: unable to read from fffff803f603b1c0
    THREAD fffff803f604f740  Cid 0000.0000  Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 0
    Not impersonating
    GetUlongFromAddress: unable to read from fffff803f5f89f38
    Owning Process            fffff803f604ea40       Image:         
    Attached Process          ffffe001e28e2840       Image:         System
    fffff78000000000: Unable to get shared data
    Wait Start TickCount      6089         
    Context Switch Count      95507          IdealProcessor: 0             
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
    UserTime                  00:00:00.000
    KernelTime                00:00:00.000
    Win32 Start Address nt!KiIdleLoop (0xfffff803f5dc5920)
    Stack Init fffff803f7e20b90 Current fffff803f7e20b20
    Base fffff803f7e21000 Limit fffff803f7e1a000 Call 0000000000000000
    Priority 0 BasePriority 0 PriorityDecrement 0 IoPriority 0 PagePriority 5
    Child-SP          RetAddr           : Args to Child                                                           : Call Site
    fffff803`f7e35b68 fffff803`f5c3ae11 : 00000000`0000009c 00000000`00000000 fffff803`f7e35ba0 00000000`00000000 : nt!KeBugCheckEx
    fffff803`f7e35b70 fffff803`f5c3b253 : 00000000`00000004 fffff803`f7e35e70 00000000`00000000 00000000`00000004 : hal!HalpMcaReportError+0xf5
    fffff803`f7e35cc0 fffff803`f5c3b380 : ffffe001`e291a660 fffff803`f7e35ef0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x12b
    fffff803`f7e35cf0 fffff803`f5dcc57b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff803`f7e35d20 fffff803`f5dcc331 : 00000000`00000000 fffff803`f5dcc2b0 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    fffff803`f7e35e60 fffff800`bb7d2778 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171 (TrapFrame @ fffff803`f7e35e70)
    fffff803`f7e20748 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x18
    
    
    GetPointerFromAddress: unable to read from fffff803f603b1c0
    PROCESS ffffe001e28e2840
        SessionId: none  Cid: 0004    Peb: 00000000  ParentCid: 0000
        DirBase: 001ab000  ObjectTable: ffffc00131e14000  HandleCount: <Data Not Accessible>
        Image: System
        VadRoot ffffe001e4210aa0 Vads 10 Clone 0 Private 22. Modified 19996. Locked 64.
        DeviceMap ffffc00131e16620
        Token                             ffffc00131e16a60
        ReadMemory error: Cannot get nt!KeMaximumIncrement value.
    fffff78000000000: Unable to get shared data
        ElapsedTime                       00:00:00.000
        UserTime                          00:00:00.000
        KernelTime                        00:00:00.000
        QuotaPoolUsage[PagedPool]         0
        QuotaPoolUsage[NonPagedPool]      0
        Working Set Sizes (now,min,max)  (139, 50, 450) (556KB, 200KB, 1800KB)
        PeakWorkingSetSize                1424
        VirtualSize                       3 Mb
        PeakVirtualSize                   11 Mb
        PageFaultCount                    21829
        MemoryPriority                    BACKGROUND
        BasePriority                      8
        CommitCharge                      31
    
    
            *** Error in reading nt!_ETHREAD @ ffffe001e297a300
    
    
    [BIOS Information (Type 0) - Length 24 - Handle 0000h]
      Vendor                        American Megatrends Inc.
      BIOS Version                  3401
      BIOS Starting Address Segment f000
      BIOS Release Date             03/15/2017
      BIOS ROM Size                 1000000
      BIOS Characteristics
           07: - PCI Supported
           10: - APM Supported
           11: - Upgradeable FLASH BIOS
           12: - BIOS Shadowing Supported
           15: - CD-Boot Supported
           16: - Selectable Boot Supported
           17: - BIOS ROM Socketed
           19: - EDD Supported
           23: - 1.2MB Floppy Supported
           24: - 720KB Floppy Supported
           25: - 2.88MB Floppy Supported
           26: - Print Screen Device Supported
           27: - Keyboard Services Supported
           28: - Serial Services Supported
           29: - Printer Services Supported
           32: - BIOS Vendor Reserved
      BIOS Characteristic Extensions
           00: - ACPI Supported
           01: - USB Legacy Supported
           08: - BIOS Boot Specification Supported
           10: - Specification Reserved
           11: - Specification Reserved
      BIOS Major Revision           5
      BIOS Minor Revision           12
      EC Firmware Major Revision    255
      EC Firmware Minor Revision    255
    [System Information (Type 1) - Length 27 - Handle 0001h]
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
      Version                       System Version
      Serial Number                                     
      UUID                          00000000-0000-0000-0000-000000000000
      Wakeup Type                   Power Switch
      SKUNumber                     SKU
      Family                        To be filled by O.E.M.
    [BaseBoard Information (Type 2) - Length 15 - Handle 0002h]
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product                       Z170 PRO GAMING/AURA
      Version                       Rev X.0x
      Serial Number                                
      Asset Tag                                   
      Feature Flags                 09h
           741062368: -        741062416: - ȾW;
      Location                      Default string
      Chassis Handle                0003h
      Board Type                    0ah - Processor/Memory Module
      Number of Child Handles       0
    [System Enclosure (Type 3) - Length 22 - Handle 0003h]
      Manufacturer                  Default string
      Chassis Type                  Desktop
      Version                       Default string
      Serial Number                               
      Asset Tag Number                            
      Bootup State                  Safe
      Power Supply State            Safe
      Thermal State                 Safe
      Security Status               None
      OEM Defined                   0
      Height                        0U
      Number of Power Cords         1
      Number of Contained Elements  0
      Contained Element Size        3
    [Onboard Devices Information (Type 10) - Length 6 - Handle 0027h]
      Number of Devices             1
      01: Type                      Video [enabled]
      01: Description                  To Be Filled By O.E.M.
    [OEM Strings (Type 11) - Length 5 - Handle 0028h]
      Number of Strings             8
       1                            Default string
       2                            Default string
       3                            Edison
       4                            Default string
       5                            FFFFFFFFFFFFF
       6                            FFFFFFFFFFFFF
       7                            FFFFFFFFFFFFF
       8                            Default string
    [System Configuration Options (Type 12) - Length 5 - Handle 0029h]
    [Physical Memory Array (Type 16) - Length 23 - Handle 0044h]
      Location                      03h - SystemBoard/Motherboard
      Use                           03h - System Memory
      Memory Error Correction       03h - None
      Maximum Capacity              67108864KB
      Memory Error Inf Handle       [Not Provided]
      Number of Memory Devices      4
    [Memory Device (Type 17) - Length 40 - Handle 0045h]
      Physical Memory Array Handle  0044h
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                DIMM_A1
      Bank Locator                  BANK 0
      Memory Type                   1ah - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         2133MHz
      Manufacturer                  G-Skill
      Serial Number                         
      Asset Tag Number                        
      Part Number                   F4-3466C16-4GVK     
    [Memory Device (Type 17) - Length 40 - Handle 0046h]
      Physical Memory Array Handle  0044h
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                DIMM_A2
      Bank Locator                  BANK 1
      Memory Type                   1ah - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         2133MHz
      Manufacturer                  G-Skill
      Serial Number                         
      Asset Tag Number                        
      Part Number                   F4-3466C16-4GVK     
    [Memory Device (Type 17) - Length 40 - Handle 0047h]
      Physical Memory Array Handle  0044h
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                DIMM_B1
      Bank Locator                  BANK 2
      Memory Type                   1ah - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         2133MHz
      Manufacturer                  G-Skill
      Serial Number                         
      Asset Tag Number                        
      Part Number                   F4-3466C16-4GVK     
    [Memory Device (Type 17) - Length 40 - Handle 0048h]
      Physical Memory Array Handle  0044h
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                DIMM_B2
      Bank Locator                  BANK 3
      Memory Type                   1ah - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         2133MHz
      Manufacturer                  G-Skill
      Serial Number                         
      Asset Tag Number                        
      Part Number                   F4-3466C16-4GVK     
    [Memory Array Mapped Address (Type 19) - Length 31 - Handle 0049h]
      Starting Address              00000000h
      Ending Address                00ffffffh
      Memory Array Handle           0044h
      Partition Width               04
    [Cache Information (Type 7) - Length 19 - Handle 004ah]
      Socket Designation            L1 Cache
      Cache Configuration           0180h - WB Enabled Int NonSocketed L1
      Maximum Cache Size            0100h - 256K
      Installed Size                0100h - 256K
      Supported SRAM Type           0020h - Synchronous 
      Current SRAM Type             0020h - Synchronous 
      Cache Speed                   0ns
      Error Correction Type         ParitySingle-Bit ECC
      System Cache Type             Unified
      Associativity                 8-way Set-Associative
    [Cache Information (Type 7) - Length 19 - Handle 004bh]
      Socket Designation            L2 Cache
      Cache Configuration           0181h - WB Enabled Int NonSocketed L2
      Maximum Cache Size            0400h - 1024K
      Installed Size                0400h - 1024K
      Supported SRAM Type           0020h - Synchronous 
      Current SRAM Type             0020h - Synchronous 
      Cache Speed                   0ns
      Error Correction Type         Multi-Bit ECC
      System Cache Type             Unified
      Associativity                 4-way Set-Associative
    [Cache Information (Type 7) - Length 19 - Handle 004ch]
      Socket Designation            L3 Cache
      Cache Configuration           0182h - WB Enabled Int NonSocketed L3
      Maximum Cache Size            1800h - 6144K
      Installed Size                1800h - 6144K
      Supported SRAM Type           0020h - Synchronous 
      Current SRAM Type             0020h - Synchronous 
      Cache Speed                   0ns
      Error Correction Type         Specification Reserved
      System Cache Type             Unified
      Associativity                 Specification Reserved
    [Processor Information (Type 4) - Length 48 - Handle 004dh]
      Socket Designation            LGA1151
      Processor Type                Central Processor
      Processor Family              cdh - Specification Reserved
      Processor Manufacturer        Intel(R) Corporation
      Processor ID                  e3060500fffbebbf
      Processor Version             Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz
      Processor Voltage             8bh - 1.1V
      External Clock                100MHz
      Max Speed                     8300MHz
      Current Speed                 3500MHz
      Status                        Enabled Populated
      Processor Upgrade             Other
      L1 Cache Handle               004ah
      L2 Cache Handle               004bh
      L3 Cache Handle               004ch
      Serial Number                                       
      Asset Tag Number                                    
      Part Number                   To Be Filled By O.E.M.
    [Memory Device Mapped Address (Type 20) - Length 35 - Handle 004eh]
      Starting Address              00000000h
      Ending Address                003fffffh
      Memory Device Handle          0045h
      Mem Array Mapped Adr Handle   0049h
      Partition Row Position        [Unknown]
      Interleave Position           01
      Interleave Data Depth         02
    [Memory Device Mapped Address (Type 20) - Length 35 - Handle 004fh]
      Starting Address              00800000h
      Ending Address                00bfffffh
      Memory Device Handle          0046h
      Mem Array Mapped Adr Handle   0049h
      Partition Row Position        [Unknown]
      Interleave Position           01
      Interleave Data Depth         02
    [Memory Device Mapped Address (Type 20) - Length 35 - Handle 0050h]
      Starting Address              00400000h
      Ending Address                007fffffh
      Memory Device Handle          0047h
      Mem Array Mapped Adr Handle   0049h
      Partition Row Position        [Unknown]
      Interleave Position           02
      Interleave Data Depth         02
    [Memory Device Mapped Address (Type 20) - Length 35 - Handle 0051h]
      Starting Address              00c00000h
      Ending Address                00ffffffh
      Memory Device Handle          0048h
      Mem Array Mapped Adr Handle   0049h
      Partition Row Position        [Unknown]
      Interleave Position           02
      Interleave Data Depth         02
    CPUID:        "Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3504
    Last edited by BSODHunter; 11 May 2017 at 06:40.
      My ComputerSystem Spec
  6.    12 May 2017 #6
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro

    Hi Xavier Enrique,

    A next step would be to ensure that Windows is up to date, since the initial release of Windows 10 there have been a few feature versions released and several bugfixes implemented including for BSODs.
    Upgrade to Windows 10 Windows 10 Installation Upgrade Tutorials
      My ComputersSystem Spec
  7.    12 May 2017 #7
    Join Date : May 2017
    Posts : 11
    Windows 10 Pro
    Thread Starter

    Hmm, I only fresh-installed it using my Windows 10 Pro DVD disc, so your suggestion sounds like a great idea. It might actually solve the issue. Only problem is, I believe it won't let me do the upgrade from Safe Mode, and Normal Mode always crashes. Is there a way to do it from Safe Mode?
      My ComputerSystem Spec
  8.    12 May 2017 #8
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro

    You could try step 6, but instead boot from the media, Upgrade to Windows 10 Windows 10 Installation Upgrade Tutorials

    A warning, you may end up with a clean install since you cannot upgrade an already installed OS when booting from the media.
      My ComputersSystem Spec
  9.    12 May 2017 #9
    Join Date : May 2017
    Posts : 11
    Windows 10 Pro
    Thread Starter

    Nevermind guys, now it won't let me boot not even to Safe Mode, and I disconnected the SSD, GPU and Optical Drive, and it still freezes, even in BIOS... I either messed up the MOBO when I dropped a screw onto it, or I damaged the CPU when I went to reseat the GPU and accidentally hit the heatsink. Problem is I don't have spare parts to do tests. According to your experience, or according to the minidumps, what do you think it actually is? So I could try get a replacement part, since I believe both (MOBO and CPU) are under warranty (they are 5 months old only).

    Question: Is there a chance it could be just a loose cable?
      My ComputerSystem Spec
  10.    12 May 2017 #10
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro

    Depending on where a screw is dropped it may or may not be vital.

    Could you check the CPU and socket for any damage?
    What cooler do you use?


    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

      My ComputersSystem Spec

 
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