Windows 10: BSOD when watching twitch. Error: BAD_POOL_CALL

  1.    08 May 2017 #1

    BSOD when watching twitch. Error: BAD_POOL_CALL


    Hi,About a few weeks ago i updated to Windows 10 Creators update. After that my BSOD nightmare begun. I have updated all drivers. Googled around and reset my tcpip stack. Attaching log as instructed. Any help is much appreciated. It mainly happens when i am watching twitch but i have encountered it on other sites. Games even heavy games do not cause it. Only when browsing. Also i think it is not only during chrome session i think i have seen it at least once or twice during other browser usage.

      My ComputerSystem Spec


  2. Posts : 3,278
    64bit Win 10 Pro ver 1709 Build 16299.371 and W10 Insider Builds 17134.1 and 17643
       08 May 2017 #2

    Hello atk

    All the recent crash dumps show the following:

    *** WARNING: Unable to verify timestamp for e2xw10x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for e2xw10x64.sys

    Code:
    0: kd> lmvm e2xw10x64
    Browse full module list
    start             end                 module name
    fffff80c`a2b10000 fffff80c`a2b39000   e2xw10x64 T (no symbols)           
        Loaded symbol image file: e2xw10x64.sys
        Image path: \SystemRoot\System32\drivers\e2xw10x64.sys
        Image name: e2xw10x64.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Mar 09 19:20:54 2017 (58C1AB16)
        CheckSum:         0002D9F1
        ImageSize:        00029000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    This driver is associated with the Killer Network (aka Qualcomm Atheros) and could be related to your crashes. Try using an older network driver, maybe find one off the manufacturers website rather than using the one chosen by W10.
      My ComputersSystem Spec

  3.    08 May 2017 #3

    I have updated to the newest driver from Killer, as post Creator's update the old one had a massive memory leak.

    The new driver fixed that but then this BSOD issues showed up. Not sure if it is related to the new driver from Killer or old one could have had the same issue if i have let it run long enough.

    I will check if there is newer driver, but rolling back to old could lead me to the memory leak again.
      My ComputerSystem Spec


  4. Posts : 3,278
    64bit Win 10 Pro ver 1709 Build 16299.371 and W10 Insider Builds 17134.1 and 17643
       08 May 2017 #4

    OK, looks like you are narrowing it down. Anyway of remembering which driver was being used prior to the update?
      My ComputersSystem Spec

  5.    08 May 2017 #5

    I will have a look once i am at home.
    It was again Killer's driver, just older version. I didn't need to update it as it worked fine. But after the recent Win Updates the old one went into memory leakage.

    As soon as i get home i will check and write here.
      My ComputerSystem Spec

  6.    08 May 2017 #6

    Hello !!!
    You were right it might be the Killer drivers.
    I just downloaded the newest driver and reading through the release notes i found this:

    1030 Rivet Filtering Engine BAD_POOL_CALLER BSOD from end-user1006 Rivet Filtering Engine BSOD from end-user
    This was released 5-th of may so quite hot out of the oven. Will install and report. If no crashes in the next week will mark as solved so other people can see it.
      My ComputerSystem Spec


 

Related Threads
BSOD watching videos (youtube, twitch, VLC) in BSOD Crashes and Debugging
Hi, I had a few BSOD in hte past few days : kmode exception not handled (tcpip.sys). I updated every driver but I didn't help. 115544 Thanks in advance for the help.
Hey guys, I've been having BSOD's once to twice a week since I upgraded to Windows 10 around 10 months ago. I also installed a new CPU cooler (Kraken x61) at the same time so it's hard to isolate it to windows 10. My PC also freezes sometimes too...
Bsod bad_pool_call in BSOD Crashes and Debugging
I am running out of ideas with this one and I am hoping someone can help me out.
Tends to happen on a daily basis for whatever I'm doing. Looking for solutions to this problem because this issue is really aggravating :mad: Thanks for any help that is provided.
I recently have been trying to stream on twitch, and it works for like 30 minutes-1 hour then my computer crashes.. Any help would be greatly appreciated, really want to start streaming seriously and on a schedule but can't due to this unfortunate...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 09:39.
Find Us