BSOD attempted execute of noexecute memory

rd11 · 07 May 2017

So first off. I have had this error several times today. This all started after I installed a large recent update (the creators update) from windows. At first I thought it was a youtube issue as two of the crashes happened in the middle of youtube videos. But the videos were in Microsoft Edge and later crashes just happened browsing there, which makes sense to me since the windows update included a big update to Microsoft edge.. Below is the event viewer info.

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000fc (0xffffd98fd1270068, 0x8a0000004b491963, 0xffff9000d3c3f680, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 5c20b0d1-4613-4585-adbd-c340ef6a375b.

So I followed the steps at the link below and the command prompt stuff saved an entire folder instead of just a file. I put alienware 13 as the name of my computer. If you need something else and that info isnt in the attached compressed folder let me know and I can find it.
BSOD - Posting Instructions - - Windows 10 Forums

Thanks in advance for your help!

philc43 · 08 May 2017

Hello rd11 :)

This is likely to be a driver problem. Looking at the threads in the crash dump show two possible drivers:

Code:

ffffe681`28570570  fffff801`4ee890f0Unable to load image \SystemRoot\system32\drivers\bckd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for bckd.sys
*** ERROR: Module load completed but symbols could not be loaded for bckd.sys
 bckd+0x190f0

ffffe380`ddff24c0  fffff80a`5cbe178dUnable to load image \SystemRoot\System32\drivers\Qcamain10x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Qcamain10x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Qcamain10x64.sys
 Qcamain10x64+0x16178d

These are the K9WebProtection

Code:

2: kd> lmvm bckd
Browse full module list
start             end                 module name
fffff801`84da0000 fffff801`84dc1000   bckd     T (no symbols)           
    Loaded symbol image file: bckd.sys
    Image path: \SystemRoot\system32\drivers\bckd.sys
    Image name: bckd.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Aug 19 00:39:54 2016 (57B6474A)
    CheckSum:         0002027A
    ImageSize:        00021000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

and the wireless LAN driver.

Code:

2: kd> lmvm Qcamain10x64
Browse full module list
start             end                 module name
fffff80a`5ca80000 fffff80a`5cd0a000   Qcamain10x64 T (no symbols)           
    Loaded symbol image file: Qcamain10x64.sys
    Image path: \SystemRoot\System32\drivers\Qcamain10x64.sys
    Image name: Qcamain10x64.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Oct 27 08:21:19 2016 (5811AAEF)
    CheckSum:         00249F57
    ImageSize:        0028A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please look into updating the drivers or temporarily uninstalling to test if it makes a difference.

rd11 · 08 May 2017

I was actually checking my drivers yesterday and updated the Qualcomm one. I'll try opening up edge and youtube later today after work and see if its fixed. If that doesn't work. I'll contact K9 support and see if they have any advice on this.

Thanks for the help!

rd11 · 08 May 2017

Alright so I opened up microsoft edge upon arriving home and as my tabs reopened it was pretty much insta-crash, same error as before. So updating the Qualcomm driver didn't fix it. Attached is the latest memory dump file.

Ztruker · 09 May 2017

What about the bckd.sys:
Driver Description: K9 parental web filter
Driver Update Site: http://www1.k9webprotection.com/

Uninstall K9 parental web filter and see if that fixes the problem.