Windows 10: BSOD Everytime Open Dota 2, hal.dll seems causing the prob

  1.    07 May 2017 #1

    BSOD Everytime Open Dota 2, hal.dll seems causing the prob


    Hello,
    I don't know surely why this happen suddenly. I did not change or install anything before this bsod come.
    I test playing other games and it seems fine. I already reset windows 10 (with keep my files option), re install steam and dota, and the bsod still come.
    this bsod ALWAYS happening when I open dota 2 (in the main menu). I'm using MSI GE62 2QF Notebook.
    heres my log:
    Attachment 133898

    thanks
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,562
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       08 May 2017 #2

    Hello,

    The report shows that most of the crashes are hardware related. A number of them suggest that the CPU might be faulty so I'd advise to start with a CPU test.
     CPU TEST

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
      My ComputersSystem Spec

  3.    10 May 2017 #3

    philc43 said: View Post
    Hello,

    The report shows that most of the crashes are hardware related. A number of them suggest that the CPU might be faulty so I'd advise to start with a CPU test.
     CPU TEST

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
    done testing yesterday for 4 hours testing. no error at all.
    try using OCCT too, for 1 hour, and no error.
    im very confused what the problem is.
      My ComputerSystem Spec

  4.    11 May 2017 #4

    Hey! I've been having the exact same problem. I tested the hell out of all of my hardware, tried deep debugging, etc. Basically the debugging indicated issues that, once tested, were not the actual problem. I finally figured out a half-assed fix that will hopefully tie us over until someone over at Valve fixes this deeper issue.

    Head over to your DotA 2 install location and go into game->bin->win32->dota2.exe and try running DotA like that. For some reason, the 64-bit version is giving me a BSOD, but I can get by just fine with the 32-bit version.
      My ComputerSystem Spec

  5. philc43's Avatar
    Posts : 3,562
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       22 May 2017 #5

    @veizeir, did the suggestion from @scottishrob13 help?
      My ComputersSystem Spec

  6.    26 May 2017 #6

    scottishrob13 said: View Post
    Hey! I've been having the exact same problem. I tested the hell out of all of my hardware, tried deep debugging, etc. Basically the debugging indicated issues that, once tested, were not the actual problem. I finally figured out a half-assed fix that will hopefully tie us over until someone over at Valve fixes this deeper issue.

    Head over to your DotA 2 install location and go into game->bin->win32->dota2.exe and try running DotA like that. For some reason, the 64-bit version is giving me a BSOD, but I can get by just fine with the 32-bit version.
    philc43 said: View Post
    @veizeir, did the suggestion from @scottishrob13 help?
    hello, sorry for late reply, i was using my computer last week. so i didnt get the notification.
    i've tried @scottishrob13, and it was helpful. the problem are magically solved. looks like it was valve fault that causing my laptop to BSOD. im glad that my laptop are not in problem.
    thanks for the response,
    problem solved.
      My ComputerSystem Spec


 

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