BSOD upon waking from sleep


  1. JEahx
    Posts : 5
    WinX
       New #1

    BSOD upon waking from sleep


    Attachment 133661

    A new laptop with Windows 10 freezing when waking from sleep. BSOD: irql not less or equal.

    Please help..

    Thank you very much!
      My Computer
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  3. Ztruker
    Posts : 13,947
    Windows 10 Pro X64 21H1 19043.1503
       New #2

    4 of the 5 dumps indicate a problem with iaStorA.sys.
    Code:
    BugCheck A, {0, 2, 1, fffff802306cb16f}
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
    Driver Description: Intel RST (Rapid Storage Technology) driver
    Driver Update Site: https://downloadcenter.intel.com/sea...age+Technology

    You appear to have the latest Intel Rapid Storage Technology driver so not sure what to suggest. Perhaps uninstalling and reinstalling the latest will help? See above link.
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  4. JEahx
    Posts : 5
    WinX
    Thread Starter
       New #3

    Thank you!


    I changed the driver with the manufacturer version (Asus webpage - driver from 2015) and it works now! Thank you!
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  6. Ztruker
    Posts : 13,947
    Windows 10 Pro X64 21H1 19043.1503
       New #4

    Excellent. Glad all is well.
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  7. JEahx
    Posts : 5
    WinX
    Thread Starter
       New #5

    BSOD again 2 years later


    Hi I have the same problem again as two years ago (the story above). Can you help me again? Thank you.
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  8. MrPepka
    Posts : 1,494
    Windows 8.1 Enterprise x64
       New #6

    Update focusrite usb audio driver (Downloads | Customer Portal or check updates in Snappy Driver Download)
      My Computer
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  9. JEahx
    Posts : 5
    WinX
    Thread Starter
       New #7

    Thank you very much. And if there is no update?
      My Computer
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  10. MrPepka
    Posts : 1,494
    Windows 8.1 Enterprise x64
       New #8

    This is to reinstall the driver
      My Computer
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  11. JEahx
    Posts : 5
    WinX
    Thread Starter
       New #9

    Okay, thank you!
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  12. zbook
    Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       New #10

    See rule #4:

    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.

    Forum Rules - Windows 10 Help Forums
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