Diagnoses of BSOD Occured Yesterday


  1. Posts : 1,450
    Windows 10 Pro 64bit 20H2 19042.844
       #1

    Diagnoses of BSOD Occured Yesterday


    HI All

    Clean install of Windows 10 Pro x64 Creators edition, received my very first ever BSOD, so making sure nothing is wrong with the system hardware or anything.. Am Running Avast Antivirus 2294, (uninstalled right now to see if occurs with Defender) so far hasn't, willing to do clean install of Avast though to see if returns
      My Computers


  2. Posts : 934
    Windows 10 Pro
       #2

    Code:
    0x0000003B:    SYSTEM_SERVICE_EXCEPTION (3.05.2017 23:18:20) [Windows 10] 
     
    CAUSED BY:     memory_corruption    
     
    PROCESS:       explorer.exe 
     
    Usual causes:  System service, Device driver, graphics driver, ?memory

    not much information there. I would start with testing the RAM:



    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums



    Note   Note
    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.
      My Computer


  3. Posts : 1,450
    Windows 10 Pro 64bit 20H2 19042.844
    Thread Starter
       #3

    Well i'd finish the memory test part, but can't get Memory test to boot on my UEFI based Desktop, Tried version 7.3, Tried 5.01 usb flash and disc based iso, no luck, 7.3 almost loaded, but instead of loading, PC shutdown lol, why I don't know, Windows Memory Diagnostic showed no problems found
      My Computers


  4. Posts : 934
    Windows 10 Pro
       #4

    Disable UEFI in BIOS to legacy. After Test Switch Back.

    Or Boot into your Motherboard boot menu. there U should also see Legacy boot for the Memtest USB Stick. Pls just use V5.01
      My Computer


  5. Posts : 1,450
    Windows 10 Pro 64bit 20H2 19042.844
    Thread Starter
       #5

    Ok Will retry that, didn't see Legacy boot when I tried it last night, but will re try with 5.01 later on tonight, and see if I get better results
      My Computers


  6. Posts : 1,450
    Windows 10 Pro 64bit 20H2 19042.844
    Thread Starter
       #6

    Ok Memory Test Completed, Though my Phone picture taking terrible, Anyways on Pass 7 was 64 errors, let it run til It got to Pass 9, No more errors after that, Now i'll have to wait til I can afford newer memory, swap these sticks out, RMA these sticks then to Crucial, then possibly upgrade my Mom's PC with the replacement sticks, Win Win There I guess


    Haven't had no BSODs since the first one a few days ago, otherwise system runs fine appears to at least.

    Read Memtest forum, MemTest86+ 5.01 has a known bug on Test 7 related to Multi Threaded CPU which results in showing memory errors

    "You have been using MemTest86+ V5.01. This is not our software. We develop the original MemTest86, without the plus. Development on MemTest86+ seems to have been abandon years ago"

    "But the final '+' release was buggy.
    Your errors were in Test #7 in MemTest86+ V5.01. There is a known bug in this test 7 with multi-threading"

    So my Memory may not be bad after all whoo hoo


    But the final '+' release was buggy.
    Your errors were in Test #7 in MemTest86+ V5.01. There is a known bug in this test 7 with multi-threading.
    Last edited by AMDMan2016; 08 May 2017 at 22:41.
      My Computers


  7. Posts : 934
    Windows 10 Pro
       #7

    I strongly assume that your RAM is defective ;-)
      My Computer


 

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