1.    03 May 2017 #1
    Join Date : May 2017
    Posts : 1
    Windows 10

    BSOD Memory_Management when multiple apps open


    Laptop has been BSOD for the past two weeks. Every time it crashes I'm usually watching a full screen video online, or have multiple apps open (not games though). Usually it goes into Memory_Management error, but I have seen IRQL_NOT_LESS_OR_EQUAL. I have run Driver Verifier and it identified 'mounthlp.sys' as the culprit (Paragon HFS+). However uninstalling did not solve the problem.

    Now I'm still getting DPC_WATCHDOG_VIOLATION. BlueScreenView says ntoskrnl.exe is the problem, but obviously I can't just get rid of the NT OS kernel. Memory Diagnostic Tool says there is a hardware problem, but I want to seek advice here before sending it off for repairs. I have not been able to boot from USB, so cannot run Memtest86.

    Laptop is only 1 year old and still in warranty.
    Last edited by Addendum; 04 May 2017 at 04:59.
      My ComputerSystem Spec
  2.    04 May 2017 #2
    Join Date : Nov 2015
    Posts : 2,863
    64bit Win 10 Pro ver 1709 Build 16299.64

    Your report states that you are using a Non Genuine copy of software.
    This forum's Rules clearly state that help will not be provided to those using Non genuine Software.

    Rule 4
    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.

    One of the main reasons for this is that the act of pirating the software will inevitably change the working of the software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be please to assist - No further assistance will be provided until we are satisfied that the software is genuine
      My ComputersSystem Spec

 


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