Windows 10: BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League

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  1. Posts : 13,316
    Windows 10 Pro
       13 May 2017 #41

    The hard drive (should) is ruled out, likewise with the RAM.
    I'd suggest to run the following tests.
    Please note, this is a template I use for this kind of situations.



    BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League STOP 0x124 Troubleshooting BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: GPU Stress Test




    BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League ONE BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League
     CPU TEST

    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.



    BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League TWO BSODs caused by ntoskrnl.exe and win32kbase.sys while playing League
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.

    In Furmark you can find a tool called 'GPU-Z' (if you want to install GPU-Z is up to you), when GPU-Z is open click on the 'Sensors' tab, on this tab you can monitor
    • the frequency of the GPU,
    • the GPU memory clock,
    • the temperature,
    • the power,
    • the load on the GPU,
    • Etc.

    I would like you to make a screenshot of GPU-Z after you have either cancelled Furmark for any reason or Furmark is finished, post this screenshot in your next reply with the result of Furmark.
      My ComputersSystem Spec


  2. Posts : 37
    Microsoft Windows 10 Pro 64-bit 15063 Multiprocessor Free
    Thread Starter
       13 May 2017 #42

    Will the CPU Stresstest end itself after x time or do i have to stop it after x minutes?
      My ComputerSystem Spec


  3. Posts : 13,316
    Windows 10 Pro
       13 May 2017 #43

    IntelBurnTest stops itself.
    Prime95 doesn't stop itself.
      My ComputersSystem Spec


  4. Posts : 37
    Microsoft Windows 10 Pro 64-bit 15063 Multiprocessor Free
    Thread Starter
       13 May 2017 #44

    Oke i think i have to stop the test already then with Prime95, my cpu hits 64C already and if im right the max temp was 61C

    https://gyazo.com/64524cc663e74cc981ceb95ffb5d1ab7

    EDIT: another question, when will furmark stop? or do i have to manually quit that one aswell after 30 minutes
      My ComputerSystem Spec


  5. Posts : 13,316
    Windows 10 Pro
       13 May 2017 #45

    Follow the tutorial for furmark.
      My ComputersSystem Spec


  6. Posts : 37
    Microsoft Windows 10 Pro 64-bit 15063 Multiprocessor Free
    Thread Starter
       13 May 2017 #46

    I have, but the tutorial doesnt say when the test will stop. I know the benchmark buttons below all have a progress bar and take 1 minute to do, but the stresstest button doesnt show when it will be done nor how far its done
      My ComputerSystem Spec


  7. Posts : 13,316
    Windows 10 Pro
       13 May 2017 #47

    It isn't described, but it is visible. Check this image

      My ComputersSystem Spec


  • Posts : 37
    Microsoft Windows 10 Pro 64-bit 15063 Multiprocessor Free
    Thread Starter
       13 May 2017 #48

    Idk if you requested this or you wanted me to set the benchmark duration to 30 * 60 * 1000 and let it run on benchmark settings of preset 1080. As far as i know if i change that number and do the stress test according to the tutorial, it will go on endlessly until i cancel it. I ran it 'endlessly' until 30 min and idk if this is what you wanted to know or not, https://gyazo.com/4299547cc8abd7d9b688ab7e6a1b2c9f

    This is the GPU-z screenshot of the sensors after canceling Furmark, https://gyazo.com/32238ba7709f51df49ea4b0b92eae785
      My ComputerSystem Spec


  • Posts : 13,316
    Windows 10 Pro
       13 May 2017 #49

    A next good step would be to strip down the hardware, for now no software tests.
    Hardware Stripdown Troubleshooting
      My ComputersSystem Spec


  • Posts : 37
    Microsoft Windows 10 Pro 64-bit 15063 Multiprocessor Free
    Thread Starter
       15 May 2017 #50

    hmm, do you have any idea of what most likely could be corrupted/broken? Im thinking if its something it could be my CPU, i have like sometimes with a program that its running then it doesnt respond anymore and wont until i restart my pc (to me it sounds like the process will be stopped everytime and you know processor )

    Im also gonna give you like 2 new dmp files, idk if these provide a little bit more information.
    And i dont really know what i needa do with the hardware strip thing.
    Last edited by DanielvR; 15 May 2017 at 10:01.
      My ComputerSystem Spec


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