Memory management BSoD while playing Dota2 or browsing Google Chrome

  1. Posts : 4
    Windows 10 Home Single Language

    Memory management BSoD while playing Dota2 or browsing Google Chrome

    Hey guys,

    I just bought my laptop 3 months ago and since then BSoD appeared, not very often, but it really annoyed me. I realize BSoD will occur after my google chrome encounters "Aw, Snap!" error, or even during the moment I play Dota2.
    Here are some of the BSoD codes I encountered:
    (and some others that I forgot)

    Hope you guys can help me out. The effort will be deeply appreciated.

    Laptop Specs:
    Windows 10 Home Single Language
    Intel(R) Core(TM) i7 6700HQ
    8GB RAM (originally 4GB built in but added 4GB at the instant I got this laptop)
      My Computer

  2. Posts : 934
    Windows 10 Pro

    Rule 4
    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.

    One of the main reasons for this is that the act of pirating the software will inevitably change the working of the software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be please to assist - No further assistance will be provided until we are satisfied that the software is genuine.
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  3. Posts : 4
    Windows 10 Home Single Language
    Thread Starter

    Hi BSODHunter,

    Can I know what's the specifically the software that I have to remove?
      My Computer

  4. Posts : 934
    Windows 10 Pro

    I can see that software was used to bybass activation for Microsoft Software and Adobe Software. If you are sure that u not used software like this, please ask your store tech (or maybe a friend which set up the computer for you). Since theres no way to prove if windows or any other microsoft product was legally activated u will not get further support here. My advice is to reinstall Windows with an genuine license without any other software which was not legally activated. At this point we will glad to help u.
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  5. Posts : 4
    Windows 10 Home Single Language
    Thread Starter

    Okay so here we go again. After I reformat my laptop, the same problem still occurs.
      My Computer

  6. Posts : 934
    Windows 10 Pro

    thank you.

    Im sure that one of the RAM modules is defective:
    CAUSED BY:     memory_corruption

    Diagnostic Test


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note
    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it.
      My Computer

  7. Posts : 4
    Windows 10 Home Single Language
    Thread Starter

    Day 3 after I changed my defective RAM.

    My laptop won't BSOD anymore while I browse Google Chrome during playing Dota2.

    Thanks for the help.
      My Computer

  8. Posts : 934
    Windows 10 Pro

    Glad to hear that your problem is now fixed. Let us know if there are any other problems.
      My Computer


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