BSOD Randomly when watching youtube or rendering videos

  1. Posts : 2
    win 10 64 bit

    BSOD Randomly when watching youtube or rendering videos

    The title is not the only time BSOD's occur. they have occured while gaming, on bootup etc.
    Also - I get a random graphical error on certain images and on random parts of my screen. these graphical errors do not occur on every photo or all the time.
    I have included the logs and a screen shot of the graphical error. The graphics card has just been replaced and it is having the same problem. the Graphics problem only started happening again after one of my most recent BSOD's.


    Attachment 132796Attachment 132797
    Last edited by toadcs; 30 Apr 2017 at 20:36.
      My Computer

  2. Posts : 13,947
    Windows 10 Pro X64 21H1 19043.1503

    There are no dumps in the zip file you uploaded.

    Please make sure your PC is configured for small dump files:

    How to Configure Windows 10 to Create Dump Files on BSOD

    If you run a hard drive cleanup program like CCleaner, stop until this is resolved or change it's settings to not delete dumps or logs:

    Attachment 132801

    Also noticed 4 of these in the eventlog.txt file:
      Log Name: System
      Source: Microsoft-Windows-Ntfs
      Date: 2017-04-29T10:48:35.945
      Event ID: 98
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      Computer: DESKTOP-P5HTM79
    Volume C: (\Device\HarddiskVolume4) needs to be taken offline to perform a Full Chkdsk.  Please run "CHKDSK /F" locally
    and two of these:
      Log Name: System
      Source: Volsnap
      Date: 2017-04-28T18:33:09.547
      Event ID: 24
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-P5HTM79
    There was insufficient disk space on volume C: to grow the shadow copy storage for shadow copies of C:.  As a result of this failure all shadow copies of volume C: are at risk of being deleted.
      My Computers

  3. Posts : 2
    win 10 64 bit
    Thread Starter

    Ztruker,the disk full event is due to me accidentally setting one of my SSD's to the save location of a 150+gb render in after effects and it filled up. The CHKDSK i will have to look into and perform. Also - I found these 2 DMP files.

    Attachment 132809
      My Computer

  4. Posts : 13,947
    Windows 10 Pro X64 21H1 19043.1503

    The 4/28 dump shows a fatal machine check occurred:
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffc9848cadb028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.
    kd> !errrec ffffc9848cadb028
    Common Platform Error Record @ ffffc9848cadb028
    Record Id     : 01d2c0440090518a
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 4/29/2017 4:32:10 (UTC)
    Flags         : 0x00000000
    Section 0     : Processor Generic
    Descriptor    @ ffffc9848cadb0a8
    Section       @ ffffc9848cadb180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000506e3
    Processor ID  : 0x0000000000000000
    Section 1     : x86/x64 Processor Specific
    Descriptor    @ ffffc9848cadb0f0
    Section       @ ffffc9848cadb240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000000
    CPU Id        : e3 06 05 00 00 08 10 00 - bf fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ ffffc9848cadb240
    Section 2     : x86/x64 MCA
    Descriptor    @ ffffc9848cadb138
    Section       @ ffffc9848cadb2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : Internal timer (Proc 0 Bank 4)
      Status      : 0xbe00000000800400
      Address     : 0xfffff800d096bdb2
      Misc.       : 0xfffff800d096bdb2
    This could be caused by a defective/failing CPU, flaky power supply or possibly a device driver.

    The 4/29 dump shows a problem with iaStorA.sys.
    fffff800`58e7c018  fffff807`40476928Unable to load image \SystemRoot\System32\Drivers\dump_iaStorA.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for dump_iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for dump_iaStorA.sys
    Driver Description: Intel RST (Rapid Storage Technology) driver
    Driver Update Site: Intel downloads

    Try updating to the latest RST available above:
    Attachment 132831

    The 4/29 dump also indicated a problem with your Nvidia card or driver:
    fffff800`58e7c780  fffff807`42490800Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_274d0ab8ee30c459\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    You already have the latest driver but you could try this:

    Remove and install latest Nvidia drivers:

    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads

    Then do a custom install of only the NVidia graphics driver and the PhysX driver.

    See if that gets rid of the problem.
      My Computers


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