Windows 10: Crash when waking computer from sleep BugcheckCode 26

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  1.    29 Apr 2017 #1

    Crash when waking computer from sleep BugcheckCode 26


    I just reset Windows 10 a few days ago and am getting a BSOD when waking it up from sleep mode. Thanks for any help.

    Windows 10 Professional (x64)
    Custom Build
    3.90 gigahertz Intel Core i3-7100
    Board: ASUSTeK COMPUTER INC. PRIME H270-PLUS Rev X.0x
    Radeon (TM) RX 480 Graphics [Display adapter]
    HP W2072a [Monitor] (19.9"vis, s/n CNC226PJT1, June 2012)
    ST1000DX001-1CM162 [Hard drive] (1000.20 GB)
    WDC WD5000AACS-00ZUB0 [Hard drive] (500.11 GB)
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,610
    Windows 10 Pro
       01 May 2017 #2

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

      My ComputersSystem Spec

  3.    02 May 2017 #3

    axe0

    I have updated the information you specified. Thanks for letting me know I needed more information.

    Yosephvon
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,610
    Windows 10 Pro
       04 May 2017 #4




    Crash when waking computer from sleep  BugcheckCode 26 Diagnostics Test Crash when waking computer from sleep  BugcheckCode 26
     HDD TEST

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
      My ComputersSystem Spec

  5.    05 May 2017 #5

    Here are the results for the specified tests

    Thanks
    Joe (Yoseph)

    Attachment 133608
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,610
    Windows 10 Pro
       05 May 2017 #6

    Please run the tests on all drives/partitions.
      My ComputersSystem Spec

  7.    06 May 2017 #7

    Here is the scan reports on all drives
    Attachment 133884
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,610
    Windows 10 Pro
       07 May 2017 #8

    How old is your hardware?
    In comparison, the ST HDD has a better benchmark result than the WD. The WD TBH is very low, to my knowledge it's only possible to be that low if the HDD has been used for at least a few years.
      My ComputersSystem Spec

  9.    07 May 2017 #9

    The WD drive is about 5 years old but hardly used. It set on a shelf for several years, and I only use it now to keep my Windows Image Backup. I will disconnect it to see if it solves my issue. The motherboard, cpu, ram, and video card are all brand new. The Segate hybrid is 2.5 years old.
      My ComputerSystem Spec

  10. axe0's Avatar
    Posts : 13,610
    Windows 10 Pro
       07 May 2017 #10

    Alright, keep me posted :)
      My ComputersSystem Spec


 
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