1.    29 Apr 2017 #1
    Join Date : Jul 2016
    Posts : 17
    Windows 10 x86 EN-GB

    BSOD on brand-new laptop


    Hi all,

    I have recently bought new laptop (Dell Vostro 5468). I did clean install of Windows 10 and installed additional harddrive. Today I have experienced a BSOD. I had many programs running when a blue screen appeared. I had a look at logs and what is bugging me is this error:

    Code:
    A corrected hardware error has occurred.Component: PCI Express Root Port
    Does it mean I have faulty hardware? Perhaps it is not important but I didn't install all the drivers. I have only drivers for graphics, WiFi and chipset.

    Thanks in advance
      My ComputerSystem Spec
  2.    29 Apr 2017 #2
    Join Date : Jun 2015
    Posts : 12,873
    Windows 10 Pro

    Hi menteith,

    Both the crashes and the hardware reports point to your Intel wifi adapter.
    Did you install the drivers from Dell or Windows Update?
      My ComputersSystem Spec
  3.    30 Apr 2017 #3
    Join Date : Jul 2016
    Posts : 17
    Windows 10 x86 EN-GB
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi menteith,

    Both the crashes and the hardware reports point to your Intel wifi adapter.
    Did you install the drivers from Dell or Windows Update?
    Thanks for your reply. I took the latest drivers from Intel's page because drivers from Dell's were a bit older. Windows Update doesn't have the drivers for my WiFi at all.
      My ComputerSystem Spec
  4.    30 Apr 2017 #4
    Join Date : Jun 2015
    Posts : 12,873
    Windows 10 Pro

    That might explain a few things, you should get your drivers from Dell only.
      My ComputersSystem Spec
  5.    30 Apr 2017 #5
    Join Date : Jul 2016
    Posts : 17
    Windows 10 x86 EN-GB
    Thread Starter

    I will install the drivers from Dell and I will report whether it helps or not.
      My ComputerSystem Spec

 


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