1.    24 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 2
    Windows 10

    Different BSOD errors after W10 Creators Update


    Hi everyone,

    After the latest W10 creators update, I have started to get various BSOD.
    It can happen in a few hours or a few minutes after I turn on my laptop.
    I have a gaming laptop with Windows 10 PRO 64bit which never had problems before the Creator Update.

    Specs:
    Intel Core i7-4710MQ CPU @ 2.50GHZ
    Ram: 16gb
    Nvidia Geforce GTX970M
    Kingston SSD hard disk

    I have attached the .zip created by the DM Log collector.

    I have started having BSOD when browsing the internet with Chrome; the pages stopped loading and after a minute I got BSOD with code error: "MEMORY MANAGEMENT".
    After I restart the pc, I notice (via CC cleaner) that the system memory dump folder is quite big (almost 1gb of files), and I clean it up every time.
    I've also had a BSOD while running the DM Log collector (less than 30min after turning on my pc), with error BAD_POOL_HEADER.
    I've also had BSOD while playing online games, the usual error is the "MEMORY MANAGEMENT".
    While playing, I've also started experiencing video drive crash which never happened before with the same game. I have already updated my graphic card drivers to the most recent ones (my previous ones were from February 2017).

    The fix I have tried until now and didn't help:
    sfc/scannow command
    Windows Memory Diagnostic Tools .

    Please let me know if you need any other details. I was forced to install the Creator Update so unfortunately I had no choice.

    Thank you very much
    Last edited by Kenji87; 25 Apr 2017 at 09:39. Reason: adding mini dmp
      My ComputerSystem Spec
  2.    25 Apr 2017 #2
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    There are no dmp files in the zip folder. Please configure Windows to create minidump:
    BSOD Minidump - Configure to Create in Windows 10
    How to configure Windows 10 to configure Dump Files to be written in the event of a Blue Screen of Death (BSOD).
      My ComputerSystem Spec
  3.    25 Apr 2017 #3
    Join Date : Apr 2017
    Posts : 2
    Windows 10
    Thread Starter

    sorry about that, I have just uploaded a ZIP with the dump file in the first post
      My ComputerSystem Spec
  4.    25 Apr 2017 #4
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    Rule 4
    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.

    One of the main reasons for this is that the act of pirating the software will inevitably change the working of the software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be please to assist - No further assistance will be provided until we are satisfied that the software is genuine
      My ComputerSystem Spec

 


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