Windows 10: Blue Screen error "BAD POOL HEADER" while playing games Solved

  1.    16 Apr 2017 #1

    Blue Screen error "BAD POOL HEADER" while playing Cities:Skyline


    Hello there,

    Since the new Windows 10 Creators Update my computer got suddenly slower wich in some games like a sudden frame drop (60 to 14). I was just playing Cities:Skyline when suddenly it crashed and right afterwards giving me a Bluescreen (BAD POOL HEADER). Furthermore, I also saw on my events log a recurring error "NVDisplay.Container.exe has stopped working" causing lags and crashes on my computer. I did not clock my hardware in any way and cleaned my pc from dust for a possible overheating problem.

    Yours Faithfully
    Hel
    Last edited by Hel1998; 18 Apr 2017 at 03:07.
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       19 Apr 2017 #2

    Please uninstall the Kasperski Antivirus software and try using your PC again. You can use Windows Defender and will be protected sufficiently for troubleshooting purposes.

    Code:
    ffffcc00`39bd24a8  fffff80e`7871e39cUnable to load image \SystemRoot\system32\DRIVERS\klflt.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for klflt.sys
    *** ERROR: Module load completed but symbols could not be loaded for klflt.sys
     klflt+0x2e39c
    
    ffffcc00`39bd24e8  fffff80e`78848e33Unable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for klif.sys
    *** ERROR: Module load completed but symbols could not be loaded for klif.sys
     klif+0xd8e33
      My ComputersSystem Spec

  3.    19 Apr 2017 #3

    Thank you for the reply and for the help on my problem. However, I have one question why does my system apparently cause problems with Kaspersky Antivirus software which I do not understand? Furthermore, I am sometimes very skeptical about Windows Defender's way of Internet Security and it's reliability because some of my friends say that it is not that efficient or reliable. Therefore, is it reliable or not ?
      My ComputerSystem Spec

  4. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       19 Apr 2017 #4

    I believe WD is as efficient and reliable as many of the other AV systems. It's the only one I use.

    As to why Kaspersky may be playing up on your system I do not know - it is my first suggestion for troubleshooting your problem based on what I see in the BSOD analysis.
      My ComputersSystem Spec


 

Related Threads
Usually 2 BSOD crashes every time I play cs, sometimes 3, rarely 0. Only application running other than the game is discord. When BSOD happens, my game flickers and the audio stutters for about 20 seconds until the blue screen appears. (Using...
Hello My Window 10 is getting stuck rebooting. It gets to the blue screen that says "Restarting" and then freezes. It has just tried to install a "Cumulative update" and claims to have completed it successfully. J
Hello My Window 10 is getting stuck rebooting. It gets to the blue screen that says "Restarting" and then freezes. Clue: Windows has just tried to install a "Cumulative update" and claimed to have completed it successfully. - Any thoughts? ...
Solved Random BSOD when gaming "BAD POOL HEADER" in BSOD Crashes and Debugging
Hello, so I've been experiencing a large amount of BSOD's when I game but I've recently upgraded to windows 10 in hopes of the issue possibly being fixed so the old crash dump files are gone. One bsod occured today, so I'll leave a download for it...
Hi, I'm getting some random whea uncorretable errors, usually happens when playing games. But sometimes happens right after the computer restarts after the blue screen. I've attached the debug file. Thanks in advance.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:07.
Find Us