BSOD Memory Management Error 0xc0000098

  1. Posts : 2
    Windows 10

    BSOD Memory Management Error 0xc0000098

    My Laptop with windows 10 randomly crashed while I was playing league of legends. The bsod popped up and the computer restarted. Everytime I boot up the bsod comes back up sometime before i can login, and the errors seem to vary a bit, but the main problem seems to be memory management. My best guess is that the problem is my drivers (or RAM) because two of the most recent errors have mentioned drivers. The biggest problem is that I cannot do anything because the computer crashes before I can login. I have tried booting in safe mode, but it still crashes before I log in or as soon as I do anything after logging in. I also tried restoring to an earlier version, but after taking its lovely time, it ended up not being able to restore for some reason. I have tried running sfc /scannow but it stopped at around 18%. Tried a few other internet solutions (not very helpful, i know, sorry), but nothing worked.

    Some of the errors included: A message saying something to the effect of "the os could not load because a required file/driver/kernel was missing or contains errors", plus:

    File: vmbkmcl.sys
    Error code: 0xc0000098

    File: \windows\system32\ntoskrnl.exe
    Error code: 0xc0000098

    File: \windows\system32\drivers\ADP8OXX.SYS
    Error code: 0xc0000098

    File: \windows\system32\drivers\iaStorV.sys
    Error code: 0xc0000098

    There were a few other errors and some did have different codes. I can look back and try to list more if that would help. I tried resetting windows while keeping all of my files, but it seemed to do nothing after I clicked on the option. I would rather not have to reset everything and reinstall windows if possible. I do not have the windows disk, as the computer came with windows from the manufacturer. Any help is appreciated.

    I can't run your bsod tool since I crash before I can log in or do anything useful. Interesting update: after leaving the computer off for about 30 mins and turning it back on, I was able to log on. It had an error message up saying that the system restore failed, even though everything on the desktop was gone except the recycle bin. I could not use my mouse, but was able to use the windows search just by typing, and I tried to go to driver updates, but then the computer crashed because of memory management and keeps crashing as soon as as I turn it on.
    Some of my basic computer information:
    MSI GP70 2QE
    Intel i5-4210H Processor
    NVIDIA GeForce GT 940M 2 GB DDR3
    Memory: DDRIII(L) 8GB
    Last edited by plokm; 15 Apr 2017 at 21:32.
      My Computer

  2. Posts : 14,897
    Windows 10 Pro

    Diagnostic Test


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it.

    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.

    Diagnostics Test


    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
      My Computers

  3. Posts : 2
    Windows 10
    Thread Starter

    Hi thanks for the reply. I can' seem to get that memtest running. However, I was able to get this one running. Is that a reliable tester too?
      My Computer

  4. Posts : 14,897
    Windows 10 Pro

    Similar, but not what we recommend.

    Reasons why memtest may not be able to run:
    Fast startup is enabled, in this case a little difficult to disable
    Secure boot enabled, or you need to enable legacy boot/mode.
      My Computers


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