Constant BSOD when not listening to microphone

Nelter · 14 Apr 2017

Hello ten forums I've been having this issue for over 2 years now. So I originally had a a-10 7870k and a msi a68-hm e-33 motherboard with ballistic ram and a r7-370x graphics card. I had windows 10 installed on that machine and was experiencing the same BSOD I am now. I switched every hardware to think of thinking it was a hardware issue causing the BSOD I now have a a-10 7890k with a gigabyte F2AA88XM-N3H motherboard with hyper x fury kingston ram (16gb). The only thing I kept the same was the Power supply and Windows 10 installation disk. I did a clean install of windows 10 on this machine and I'm getting the same BSOD. I've noticed that I don't get as much BSOD if I have a separate headset plugged in and set to listen to itself. I don't need to run any mem test or hard drive checks as those aren't the issue and micro center themselves have tested them with positive results. Please help would be much appreciated , I'm starting to think I have a bad windows 10 copy or windows 10 is just really bad and I should just switch over to windows 7 or linux.

Ztruker · 14 Apr 2017

There have been many, many fixes since the original 10240 build (what you are using) was released. Currently 15063 is available.

I suggest you download the latest ISO for you computer then do another clean install using it instead of the original disc you have.

You can download most/all Windows 10 flavors here: Download Windows 10. The ISO will contain Home & Pro. You select the one you need during install.

Follow this tutorial: Windows 10 - Clean Install

Nelter · 19 Apr 2017

After clean installing the creators build of windows I still received some BSOD please help.

Ztruker · 19 Apr 2017

Looks like a USB problem:

Code:

BugCheck 139, {3, fffff8007ce37430, fffff8007ce37388, 0}
Probably caused by : USBXHCI.SYS ( USBXHCI!Isoch_CompleteStaleTransfers+13c )

What USB devices do you have connected to your PC? USBXHCI.SYS is part of the USB 3.0 support that came in with Windows 8.0:
http://msdn.microsoft.com/en-us/library/windows/hardware/hh406292(v=vs.85).aspx

Also notice you have BIOS version F6 while the Gigabyte web site has F9 or F10a (BETA) available. Definitely download and install the F9 version and see if that helps.

Nelter · 21 Apr 2017

I have a microsoft lifechat lx-6000 usb headphone along with a devastator 2 usb mouse and keyboard plugged into my computer. As for the gigabyte bios I was not aware I will update my bios and come back to you if I have anymore problems thank you.

Nelter · 21 Apr 2017

My computer now randomly freezes and shutoffs ever since that bios update

Ztruker · 21 Apr 2017

Which BIOS version did you install?

Maybe try unplugging the headset and moving the mouse and keyboard to different ports?

Nelter · 22 Apr 2017

I installed both f9 and f10 so those both didn't work so I went back to f6 and its fine.

Ztruker · 22 Apr 2017

Well, there is F7 and F8 if your up to it. Maybe better to leave it where it is though as a bad BIOS update could trash the computer making it unusable.

What about the headset, mouse and keyboard?

Nelter · 23 Apr 2017

I had moved all the usb connections to different ports and have not received a bsod since I will come back if any issues persist thank you for your help.