1.    14 Apr 2017 #1
    Join Date : Apr 2015
    Posts : 8
    Windows 10 Pro 64bit

    Random BSOD's since Creators Update - already checked RAM


    Hey all,

    I have been having this problem and it's not my first time but I'd like to see if I can resolve it. Since upgrading to the creators update I have been having random BSOD crashes throughout the day. I have checked individual RAM sticks and it is exactly the same result with all the RAM. I am doubting there is a problem with the RAM though - when I upgraded to the Anniversary Update in August last year, this problem happened as well and it got to the point where I ended up formatting and magically the BSOD crashes disappeared!

    Has anyone got an idea of what could be causing these crashes? I'm considering switching back to the previous build and trying again but I'm pretty stuck on this problem right now haha. I'd rather not format for the 2nd time in a year or whenever Microsoft decided to release a big update

    Cheers all
    Last edited by MattKGregory; 15 Apr 2017 at 08:53. Reason: Updated BSOD report
      My ComputerSystem Spec
  2.    14 Apr 2017 #2
    Join Date : Jan 2016
    Posts : 643
    windows 10 Pro

    You are using zonealarm, did you upgrade to the latest version 15.1. which has
    ZoneAlarm® Extreme Security version 15.1.501.17249
    New: Support for Windows 10 Creator’s Update
    Improved: New and improved AV engine
    Improved: performance enhancements
      My ComputerSystem Spec
  3.    14 Apr 2017 #3
    Join Date : Apr 2015
    Posts : 8
    Windows 10 Pro 64bit
    Thread Starter

    Quote Originally Posted by lifetec View Post
    You are using Zonealarm, did you upgrade to the latest version 15.1. which has
    I have 15.0.159.17147 - not 15.1. This /could/ be why. I'll try a Zonealarm update and get back to you.

    I also remembered that I had driver booster - I don't know why I used it - I'm better than that haha. I've rolled back the drivers that it updated since they probably weren't compatible. So far though with the drivers rolled back and driver booster uninstalled, I've had no more BSODs.
      My ComputerSystem Spec
  4.    14 Apr 2017 #4
    Join Date : Apr 2015
    Posts : 8
    Windows 10 Pro 64bit
    Thread Starter

    I've just had another BSOD. Here is a .txt file from the error obtained from bluescreenview.

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Seems the driver fwpfclnt.sys caused it instead of the usual NETIO.sys
      My ComputerSystem Spec
  5.    14 Apr 2017 #5
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,340
    Windows 10 Pro X64 16299.19

    Please read and follow the posting instructions here: Blue Screen of Death (BSOD) Posting Instructions
      My ComputersSystem Spec
  6.    15 Apr 2017 #6
    Join Date : Apr 2015
    Posts : 8
    Windows 10 Pro 64bit
    Thread Starter

    I've had a couple more BSODs. I've attached the updated diagnostic below.
      My ComputerSystem Spec
  7.    15 Apr 2017 #7
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,340
    Windows 10 Pro X64 16299.19

    Can't really do much with the dumps yet. Microsoft has not made the symbol files for the 15063 build available.

    I suggest getting rid of (completely uninstalling) Zonealarm and Kaspersky and running with the built-in Windows Defender and Windows Firewall for awhile, see if that makes a difference. If not, leae them off for now but try doing a Clean Boot.

    See here: How to Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    Do you use the VPN client Tunnelbear? If not uninstall it as well.
      My ComputersSystem Spec

 


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