Windows 10: Power State Failure

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  1.    18 Apr 2017 #21

    The sticker on. It says:

    Espire ES 15. ES1-531-P0JJ

    Pentium Quad Core Processor N3700 (up to 2.4ghz)
    4GB DDR3 L Memory
    500 GB Hard Drive
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,598
    Windows 10 Pro
       18 Apr 2017 #22

    Run the Win10PE from Windows 10 Recovery Tools - Bootable Rescue Disk - - Windows 10 Forums and run HDTune to test the hard drive.

    Provide the following results of HDTune please.
    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

      My ComputersSystem Spec

  3.    18 Apr 2017 #23

    Just want to make sure I understand. I burn the Windows Recovery Tool ISO to the usb drive with Modify Winpese. And download HDTune and put that on the same usb drive?
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,598
    Windows 10 Pro
       18 Apr 2017 #24

    HDTune is already installed. You put the ISO on a USB, boot from it and run HDTune.
      My ComputersSystem Spec

  5.    18 Apr 2017 #25

    Got the iso burned. Ran HDtune. I clicked Start and got the blue spinning wheel and "not responding". I did not see anything happening. I was able to click the health tab in between the "not responding" hangups and there are numbers there so maybe it did start?

    Reallocated sector count Failed. Current (133). Worst (133) Threshold (140). Took a pic see link below.

    Is the Hard Drive bad and the reason I am getting the "not responding"??
    Last edited by Mike71; 18 Apr 2017 at 19:03. Reason: Pic
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,598
    Windows 10 Pro
       19 Apr 2017 #26

    The hdd needs replacement
      My ComputersSystem Spec

  7.    19 Apr 2017 #27

    Thank you. So if i put a new hard drive in it for him,. How do I go about getting windows back on the new HD? Maybe he has Windows disc that came with the computer?
      My ComputerSystem Spec

  8. axe0's Avatar
    Posts : 13,598
    Windows 10 Pro
       19 Apr 2017 #28

    It goes by a digital activation, you only need an ISO which you can download from Microsoft, it'll activate automatically
      My ComputersSystem Spec

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