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#11
I can't find PS anywhere on my harddrive (I searched for that name and add/remove programs). When I switched from a standard HD to a solid-state I removed most programs that I rarely used to make room for the smaller space. That could have been the version that I had but honestly I'm not really sure. Just about everything was either preinstalled or installed for me.
Hi Georgeous,
was this clean install of 10 or did you upgrade via update.
I have a sneaky feeling that the adobe entries are for updating only.
Roy
Hi Roy, I upgraded from 7 to 10. The installation/update was messy however. I clicked on the wrong version (pro instead of home) and could not go backwards to the previous build when I attempted. For awhile I had a rather large "water stamp" in the bottom right of my screen asking me to "Activate Windows". However the key that came with my PC wasn't working due to the wrong version being applied. With assistance, I was able to make a "boot drive" (which I assume was legal as I found the directions on a Microsoft website) to install the correct version. I believe this is why I am having problems "resetting my pc" although that is pure speculation.
~George
One last change. Edit the hosts file and remove the entries for adobe.
As mentioned earlier, the dump (only one in the zip file) shows a DRIVER_POWER_STATE_FAILURE (9f). There are several BIOS updates for your system board ASUSTek P8H77-V. Please update to the latest which is:
See if that resolves the problem. If not, run the following in sequence from a Elevated Command Prompt:Code:P8H77-V BIOS 1905 Improve system stability. File Size 4.18 MBytes update 2015/03/20
Code:Dism /Online /Cleanup-Image /StartComponentCleanup Dism /Online /Cleanup-Image /RestoreHealth SFC /scannow
Ok, thank you Rich. These are all complicated steps for me, please pardon my lack of knowledge and thank you for helping! I have so far managed to remove the string of adobe entries from the hosts.txt file. I have also found the BIOS 1905 file from the ASUS website, it downloaded into a file type I am unfamiliar with (cap) so I am researching how to update that. I will respond again once I can properly install it. Then I will simply leave my PC on idle for a few hours, as the BSOD always happens if I do that. Fingers crossed!
EDIT: I updated the BIOS to the version you suggested and almost immediately my system froze. I should add that it rarely goes to the BSOD, usually it just states that windows has stopped responding and then everything stops working/responding.
I then ran that command prompt you said and the first operation completed successfully.
The second operation stalled at 99.2% with error code 0x800f081f The source files could not be found. It made a log file and also gave me a link for more information on specifying a "source location"
Last edited by Georgeous; 12 Apr 2017 at 17:01. Reason: update
KYHI posted direction on how to fix it here: SFC SCANNOW and DISM RESTOREHEALTH - Repair Corrupt Files
See if you can follow Kyhi's instructions. They work most of the time.