BSOD while playing certain games

  1.    05 Apr 2017 #1

    BSOD while playing certain games

    I built a new machine and it worked fine for two months. After sometime of playing rust my computer crashed, ever since i havent been able to play any demanding game. It will consistently crash once a game begins running and randomly while browsing. Ive taken it into a shop after some trouble shooting and still didn't get anything figured out all help will be much appreciated.
    Here is my latest dump file
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      My ComputerSystem Spec

  2. ArazelEternal's Avatar
    Posts : 318
    Windows 10 Pro x64
       05 Apr 2017 #2

    Go HERE and download the DM Log Collector Tool then upload the zip it generates. This will give us much more data to go on.

    For now from the one minidump provided, this is what I see:

    You have a bugcheck code of 0x124 WHEA_UNCORRECTABLE_ERROR

    What this almost always means is that you have hardware that is failing. By the sounds of it, video card is likely culprit. Please run that tool and we might be able to get a better idea of what is going on.
      My ComputersSystem Spec

  3.    06 Apr 2017 #3

    I would love to make it easier for you but i tried using the tool and it doesnt create the zip file onto my desktop like it says and am having trouble finding it. Any recommendations would be appreciated
      My ComputerSystem Spec

  4.    20 Apr 2017 #4

    Any suggestions for getting the tool or my pc working?
      My ComputerSystem Spec

  5. Ztruker's Avatar
    Posts : 6,605
    Windows 10 Pro X64 1809 17763.134
       21 Apr 2017 #5

    Look for a folder called TFDebugfiles. Everything should be in there as that is where it's collected and where the zip file is generated from. If you've moved you account files to another partition that may be causing a problem.
      My ComputersSystem Spec

  6.    24 Apr 2017 #6

    Searched my C and D drive for TFdebugfiles and didnt find anything. Should i just try re downloading and rerunning it?
      My ComputerSystem Spec

  7. Ztruker's Avatar
    Posts : 6,605
    Windows 10 Pro X64 1809 17763.134
       24 Apr 2017 #7

    Are you redirecting you user files to a location other than your boot C: drive?
      My ComputersSystem Spec


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