1.    05 Apr 2017 #1
    Join Date : Nov 2015
    Posts : 40
    Windows 10 Pro 64-bit

    Bsod - sytem_thread_exception_not_handled


    Hello I got the following BSOD today. Tends to happen when playing games and watching YouTube videos on another screen.

    See attached debug files.
      My ComputerSystem Spec
  2.    05 Apr 2017 #2
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    There are many different bugchecks in the dumpfiles.

    The cause for different error codes are usually hardware and lower level problems.

    U should begin with:

    Update NVIDIA driver to the newest version. Please uninstall current driver via DDU:
    Display Driver Uninstaller: How to use
    Display Driver Uninstaller (DDU) is a small software that can help the user to uninstall the display driver from the users PC. It can uninstall the driver for all the lead display chip developers, viz. Nvidia, AMD and Intel.


    After that u should do an check RAM:



    Bsod - sytem_thread_exception_not_handled Diagnostic Test Bsod - sytem_thread_exception_not_handled
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums



    Note   Note
    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.
      My ComputerSystem Spec
  3.    05 Apr 2017 #3
    Join Date : Nov 2015
    Posts : 40
    Windows 10 Pro 64-bit
    Thread Starter

    Cheers, I will try those two things.
      My ComputerSystem Spec
  4.    06 Apr 2017 #4
    Join Date : Nov 2015
    Posts : 40
    Windows 10 Pro 64-bit
    Thread Starter

    I ran memtest86 overnight for 8 passes, no errors. I did a clean graphics card driver DDU install. Will post if the issue crops up again. Thanks for the help.
      My ComputerSystem Spec
  5.    09 May 2017 #5
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    Is there any news or did you fix the problem?
      My ComputerSystem Spec
  6.    09 May 2017 #6
    Join Date : Nov 2015
    Posts : 40
    Windows 10 Pro 64-bit
    Thread Starter

    Quote Originally Posted by BSODHunter View Post
    Is there any news or did you fix the problem?
    Hello, yes, had no issues since doing the DDU uninstaller cheers. Though I have not been playing video games that much recently. Thanks for the help, and consider the thread closed.
      My ComputerSystem Spec
  7.    09 May 2017 #7
    Join Date : Jan 2017
    Karlsruhe
    Posts : 733
    Windows 10 Pro

    Glad to hear that your problem is now fixed. Let us know if there are any other problems.
      My ComputerSystem Spec

 


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