BSOD while doing nothing: Hal.dll

  1. Posts : 2
    Windows 10

    BSOD while doing nothing: Hal.dll

    I hope you guys can help me with this problem, because it is starting to drive me crazy. For about about 3 months ago my GTX 670 died, and I replaced it with a GTX 1070. After the installation of the GTX 1070 my pc became slow in non-demanding like League of legends, and in general use as well. But I thought I was just hit by a bottleneck...until now. My pc is is now freezing randomly, sometimes with a bluescreen and sometimes not. The bluescreen does not happen while running intensive application, but when I do standard tasks like browsing chrome for instance.
    What I have tried:
    Running the memtest86(no errors)
    Reinstalled windows(about 3 weeks ago)
    Running prime95 for about 2 hours
    Temps looks fine(gpu 70 degrees under load and CPU 60 degrees)

    Thanks for any help you are able to provide
      My Computer

  2. Posts : 14,897
    Windows 10 Pro

    Check ASUS for network driver updates or reinstall the network drivers.
    0: kd> lmvm rt640x64
    Browse full module list
    start             end                 module name
    fffff808`10a00000 fffff808`10a94000   rt640x64 T (no symbols)           
        Loaded symbol image file: rt640x64.sys
        Image path: \SystemRoot\System32\drivers\rt640x64.sys
        Image name: rt640x64.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Jan 21 09:17:40 2016 (56A09424)
        CheckSum:         0009D926
        ImageSize:        00094000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

      My Computers

  3. Posts : 5,184
    64bit Win 10 Pro ver 21H2

    Hello and welcome to Tenforums :)

    The errors are consistent and are all WHEA_UNCORRECTABLE_ERRORS.

    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffff8006df9c5028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.
    0: kd> !errrec ffffba090a5f4028
    Common Platform Error Record @ ffffba090a5f4028
    Record Id     : 01d2ac6bd24412d0
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 4/3/2017 19:10:43 (UTC)
    Flags         : 0x00000000
    Section 0     : Processor Generic
    Descriptor    @ ffffba090a5f40a8
    Section       @ ffffba090a5f4180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 2
    CPU Version   : 0x00000000000306a9
    Processor ID  : 0x0000000000000000
    Section 1     : x86/x64 Processor Specific
    Descriptor    @ ffffba090a5f40f0
    Section       @ ffffba090a5f4240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    Local APIC Id : 0x0000000000000000
    CPU Id        : a9 06 03 00 00 08 10 00 - ff e3 ba 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    Proc. Info 0  @ ffffba090a5f4240
    Section 2     : x86/x64 MCA
    Descriptor    @ ffffba090a5f4138
    Section       @ ffffba090a5f42c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    Error         : GCACHEL2_ERR_ERR (Proc 0 Bank 6)
      Status      : 0xfe2000000005110a
      Address     : 0x0000000005129cc0
      Misc.       : 0x0000005080000086

    The error is reported on the L2 Cache of the CPU but while it could be that the CPU is faulty it is important to check other areas as well.

    Here is the full set of tests we recommend:

    STOP 0x124 Troubleshooting

    Read carefully before proceeding.

    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.

    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test



    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.



    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.



    Run SeaTools to check the integrity of your HDD.

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Run chkdsk Drive Error Checking in Windows 10



    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.
    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My Computers

  4. Posts : 2
    Windows 10
    Thread Starter

    Thank you for the fast replies :)

    I have now updated the system specs in my profile, and sorry for not including them in the first place( I thought they were included as part of the BSOD tool).

    After I posted this I received another BSOD but this time with another error code: "DRIVER_IRQL_NOT_LESS_OR_EQUAL"(new minidump attached to this post).

    In the meantime I will try to disconnect my WLAN card from my PC and see if that helps. I read online that it could cause BSOD on windows 10.
    Last edited by propex; 05 Apr 2017 at 09:53.
      My Computer

  5. Posts : 14,897
    Windows 10 Pro

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial for the installation part NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums

    0: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff80e`f3780000 fffff80e`f45b6000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f37f8f12da8b10d7\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Mar 16 23:38:26 2017 (58CB13E2)
        CheckSum:         00DF2317
        ImageSize:        00E36000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 10:41.
Find Us

Windows 10 Forums